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Wilderness Construction, Inc.

Doors, Roofing, Chimney Caps,

About us

Wilderness Construction takes great pride in producing quality craftsmanship and providing exceptional customer service. Each new project is explored thoroughly to meet the needs of the customer while still working within a desired budget.Our crews are kept to a minimum size in order to monitor the quality of the work being produced and to provide fine attention to the details. Wilderness Construction covers a wide range of building projects. From small interior remodels to large scale additions, high standards of workmanship assure a quality product of lasting value and satisfaction. Sincerely, Jason Jedele, Owner

Business highlights

26 years of trusted experience

Services we offer

Kitchens, Baths, Basements, Media Rooms, Additions, Dormers, Sunrooms, Screen Rooms, Decks, Windows, Glass Replacement, Entry Doors, Patio Doors, Storm Doors, Storm Windows, Roofing, Siding, Flooring, Custom Trim, Custom Cabinetry, Garages, Screened in Porches, Patios, Stamped Concrete, Decks, Chimney Repair, General Home Repair, Plumbing, Electrical and more

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.412 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
8%
1
25%


Rating CategoryRating out of 5
quality
4.3
value
4.2
professionalism
4.3
responsiveness
4.4
punctuality
4.3
Showing 1-12 of 12 reviews

John F.
08/2022
1.0
siding, chimney caps
  + 0 more
Had them out to do some siding and they damaged my home in the process, and their 'fix' was not sufficient and did not match the rest of the home. When I complained they said this was not their problem, their 'fix' was good enough in their eyes. Now I have to pay someone else to replace they're work. I will never hire them again.
Description of Work: Siding was replaced, they damaged my house

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Kenneth M.
03/2017
5.0
roofing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Kmberlee K.
09/2015
5.0
doors
  + -1 more
Wilderness was terrific! First of all, Jason (the owner) did a remarkable job helping us with the township zoning official to get approval for the project. He designed and re-designed according to what we wanted and then had to redesign again because of township requirements. By the time we did that, it was late in the year, however, and they had to work all winter. In spite of the weather and other setbacks they were always responsive and did their very best to keep things moving. Whenever we had a concern, Jason and/or Steve, the person assigned to our project, responded and fixed the problem. They dealt with unexpected outcomes quickly and professionally. We are finally done and the addition looks great. We couldn't be happier.
Description of Work: Build an addition to our home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170,000

Ron T.
08/2014
5.0
doors
  + -1 more
Everything went well with Wilderness Construction as far as their end of the project. Lance gave us a quote on the door we wanted with all the options requested. When we went to order the door we had the lockset template sent to the manufacturer to insure the door would prepared for the lockset since it was different then Provia standard perp. Lance worked with the manufacturer to get the proper preparation done, however the manufacturer wanted the physical lockset shipped to them at our expense and they would verify the lockset could be mounted on the door. The manufacturer would then ship back the lockset at our cost. They stated without the lockset they would not prepare the door to the lockset manufacturers template but use their standard prep that would not work for our lockset. Lance tried to work this out with the door manufacturer but all his efforts could not change the manufacturers mind. So we ended up not purchasing door through Wilderness Construction since our second choice was another manufacturer that could prepare the door for the lockset we wanted. From our experience with Lance at Wilderness Construction we may use them in the future for other projects.
Description of Work: Gave me an estimate and tried to order a Provia door for our house.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$790

Aaron B.
08/2014
1.0
doors
  + -1 more
I have a decent sized job, chimney repair, insulation work, possibly more in terms of renovation of an addition room. But getting punctual responses was impossible, even to just get a quote. After nearly two weeks of phone tag to get someone out to see us, we had an initial review of our project that was followed by and quot;we'd like to bring in a couple specialists,and quot; which is understandable. But three more weeks of and quot;I'll call you next week, we're so busy,and quot; and no call coming, I got an unannounced visit at a time that was completely inconvenient (I was walking out the door for a meeting). Promises of and quot;I'll call you next week,and quot; followed by no calls... I'll pass. Their work may be fantastic, but apparently getting to the actual work stage is quite the endeavor in patience and tolerance.
Description of Work: No work performed -- never got to that stage.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
1.0


Barbara & Billy B.
07/2014
1.0
doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
1.0


Nicole S.
06/2014
2.0
roofing, doors
  + 0 more
I personally feel that had I been male, this wouldn't have happened, but who can know for sure. Lance has a salesman type of personality, so just beware of that. I actually hear Jason is professional, that's why my dad referred the company to me, but unfortunately, Jason didn't handle my job.
Description of Work: Received a few quotes and hired Lances crew to put on new garage roof and then a future install of a new sliding glass door. However, work was not done due to Lance's game of quoting the job (twice!) taking a deposit then telling me through email the next day, it will actually cost darn near double the agreed amount. He says he made a mistake, I say B.S. He knew I really needed this done and I probably looked nice and desperate. I felt totally swindled. He tried to negotiate with me until I finally asked for my money back, not trusting him anymore. Office manager smirked about my situation in a condensing manner and would did not let me talk to Jason. The job was done a year later by someone else, for $200 more than Lance's first quote of $1400 ( but with a better shingle and replaced more sheets of wood, which Lance was going to charge $33 per piece for any amount more than on his quotes) but $700 less than his second quote of around $2100 not including the extra wood.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$2,100

Response from Wilderness Construction, Inc.
I was surprised and disappointed to see this review posted 2 years after work was quoted that we did not do. I made an honest mistake when tabulating my costs for the project, and immediately contacted the customer when I realized what happened. I explained that the mistake was by no means intentional, and I offered to work something out on the pricing difference. I apologized and promptly refunded the customers deposit. I regret this rare and embarrassing mistake, and wish an alternate outcome could have been reached. Our office staff is friendly and professional, and our pricing is competitive. I have a solid reputation as an honest and professional representative and would never play pricing games or treat someone differently based on gender or for any other reason. Our A+ rating on Angie's List from actual clients, as well as our extremely high customer satisfaction rating from our extensive client list speaks for itself. Wilderness Construction is a great company and we will continue to provide our client's with the high level of customer service that they have come to expect over years. Lance Rowe Wilderness Construction Inc. Experience - Quality

Brandon L.
06/2014
5.0
doors, replacement windows
  + 0 more
Lance and crew are top notch. They installed some Pella windows and did some custom work around the windows. We had some issues with water coming in and they were quick to fix the problem. They really stand by their work and do an excellent job of calming people down when there's a problem. I would recommend them for any job and you can be assured they will do the right thing.
Description of Work: Installed 7 large windows, custom trim work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from Wilderness Construction, Inc.
.

Jerome C.
06/2014
5.0
doors
  + -1 more
They were good. The work was done right and done on time. It is a decent outlet.
Description of Work: Wilderness Construction, Inc put in some exterior doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Carol P.
06/2013
5.0
roofing
  + -1 more
great job all the way around. very nice owners.
Description of Work: New Roof

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Jerome C.
06/2012
5.0
doors
  + -1 more
Three exterior doors and one interior with no problems at all. Very happy.One exterior door is waiting for a new door sweep and hinges because it has settled in the frame a tiny bit.Parts are on order and I am waiting for them to return and fix that.
Description of Work: I had a new door installed and the old door moved to another location in the house.Previously, spread over two different installations, I hired Wilderness to replace all my old exterior doors which were 30 years old.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Wilderness Construction, Inc.
Member, Thank you for your kind evaluation. It is always a pleasure working with you. The warranty parts have been ordered from the manufacturer and your door service will be scheduled promptly upon their arrival. Wilderness Construction Inc.

Tracy N.
04/2010
5.0
doors
  + -1 more
Finding our door was a long process. We had originally gone through another company who had come out to measure our door 3 times, but it wasn't till the contractor from Wilderness Construction (which the original company contracted to do the work) came and measured that they found out that the door we had ordered and waited for 6 weeks to come was the wrong size. Luckily he measured before he took our old door out. It turns out that we had gone to them to get an original bid before deciding on the first company. When that fell through we asked for our money back and had them come out and re-bid on the job. They weren't at all upset at us for coming back to them as a second choice. They were professional the whole time. The crew came in when they said, the door was the right size, and the work was all finished up and cleaned up. We could not be happier with their job the whole process was very smooth and they were super responsive. I would definately recommend them to a friend, and we are thinking about doing more work with them for some remodeling work.
Description of Work: They replaced our door and sidelights. They removed the old door and sidelights and all the trimmings around them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Wilderness Construction, Inc.
Member, We are glad that your experience with us was positive. Your kind review and confidence in referring us to others is greatly appreciated. We value you as a customer and look forward to working with you again on future projects. Wilderness Construction Inc.

    Contact information

    4668 Freedom Dr., Ann Arbor, MI 48108

    www.wildernessconstruction.net

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Doors,
    Roofing,
    Chimney Caps,
    Windows,
    Siding,
    Patios,
    Decorative Concrete,
    Basement Remodeling,
    Epoxy Flooring,
    Concrete Leveling,
    Sunrooms and Patio Enclosures,
    Interior Painting

    FAQ

    Wilderness Construction, Inc. is currently rated 4.4 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wilderness Construction, Inc. accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Wilderness Construction, Inc. offers free project estimates.
    Yes, Wilderness Construction, Inc. offers eco-friendly accreditations.
    No, Wilderness Construction, Inc. does not offer a senior discount.
    No, Wilderness Construction, Inc. does not offer emergency services.
    Yes, Wilderness Construction, Inc. offers warranties.
    Wilderness Construction, Inc. offers the following services: Kitchens, Baths, Basements, Media Rooms, Additions, Dormers, Sunrooms, Screen Rooms, Decks, Windows, Glass Replacement, Entry Doors, Patio Doors, Storm Doors, Storm Windows, Roofing, Siding, Flooring, Custom Trim, Custom Cabinetry, Garages, Screened in Porches, Patios, Stamped Concrete, Decks, Chimney Repair, General Home Repair, Plumbing, Electrical and more

    Contact information

    4668 Freedom Dr., Ann Arbor, MI 48108

    www.wildernessconstruction.net

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM