Very knowledgable, fast. He also made me the number of keys I requested. Very easy and great service. Price is very reasonable too at $70 for the service call and $15/lock change.
Description of Work: Change out 4 locks on 2 doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Rachel L.
06/2015
5.0
locksmith
 + -1 more
Job 1: Rekeying was completed quickly and as scheduled. Job 2: A door latch stopped working on the weekend, called Vogels, and got helpful feedback from the person on call. He offered troubleshooting advice by phone then recommended that we schedule someone to come out and look at door. The technician completed the job during the week. Technician was extremely nice and informative.
Description of Work: Vogels has done two jobs for us: rekeyed all the locks and repaired a broken door latch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Christopher T.
07/2014
5.0
locksmith
 + -1 more
The locksmith was on time and professional. I didn't know what price to expect, but it was much lower than my guess. This experience puts this company in my personal A-list of contractors.
Description of Work: Re-keyed some locks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Kyeena S.
06/2014
5.0
locksmith
 + -1 more
unknown
Description of Work: Changed keys and locks. |Excellent service. Professional and knowledgeable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Kristine S.
06/2014
5.0
locksmith
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kristine T.
12/2013
5.0
locksmith
 + -1 more
It was cheap compared to everybody else that I called. I was extremely pleased with their service. The price was excellent. I have no qualms whatsoever for the amount of work that was done and the type of work. I had no qualms paying what I did. The technician arrived within 15 minutes of my scheduled appointment time, which was perfect. They gave me a 4 hour window with a time and he arrived about 15 minutes early.
Description of Work: I used Vogel's Lock & Safe to rekey 4 doors onsite. He found a problem with one of them and did a repair on it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Diane E.
11/2013
5.0
locksmith
 + -1 more
I would contact Vogel's again if I ever need a locksmith.
Description of Work: I call Vogel's in the morning & they were able to schedule an appointment that afternoon. I had a broken deadbolt. The tech's tried to repair it without success. They put in a new deadbolt & keyed all of the locks to work with the same key. I am very happy with the level of service that was provided.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Joshua V.
11/2013
5.0
locksmith
 + -1 more
Responsive, friendly, professional, punctual. Would hire Vogel Lock again in the future.
Description of Work: Rekeyed 6 locks, provided new keys to these locks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Jm M.
05/2013
4.0
locksmith
 + -1 more
It was okay. But I did feel they were a little overpriced.
Description of Work: Made new keys for two doors in my house
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$130
Jeff C.
02/2013
5.0
locksmith
 + -1 more
Everything went well, needed locks rekeyed, they came out and did the job.
Description of Work: Rekeyed three locks and made new keys. Very timely and very professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Kyle F.
11/2012
5.0
locksmith
 + -1 more
Great service! Very friendly guys. Showed up right on time. Asked what I would like to have done and got right to work. Very professional and were done very quickly. Would highly recommend and use again!
Description of Work: Changed out all the tumblers on all doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$143
Paul D.
10/2012
5.0
locksmith
 + -1 more
Easily got an appointment at a time good for me. Locksmith arrived on time and completed the work efficiently. High quality service, professional and pleasant.
Description of Work: Three door locks were re-keyed, and one was repaired. Six keys were provided.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Kimberly W.
09/2012
5.0
locksmith
 + -1 more
very pleasant, arrived on time and completed job quickly
Description of Work: Replaced lock cylinder and provided matching key to other door to home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Benjamin A.
06/2012
5.0
locksmith
 + -1 more
When Vogel's arrived, they told us that they were all different brands, and if we wanted a single key, most would need to be replaced. Despite the fact that they had the necessary locks, they informed me that I could save a lot of money if I just so happened to acquire the locks myself from a hardware store. I found the exact locks at a nearby store for half the cost (saving me well over $150) AND they managed to rearrange their schedule to perform the installation that same day. The work itself was performed well and very quickly.
Description of Work: Needed all the locks changed on our new house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
John D.
06/2012
5.0
locksmith
 + -1 more
There were other people cheaper and he seemed a little expensive.
Description of Work: I used the services of Vogel's Lock & Safe to change all the locks and rekeyed them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Scott B.
05/2012
5.0
locksmith
 + -1 more
.They are trustworthy and have a great reputation. When your dealing with locks for your home that means something. They aren't cheap but I think its worth it. They were actually alittle early getting here. I would use them again.
Description of Work: .I use Vogel's Lock & Safe for a lock change on my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Cecile F.
04/2012
5.0
locksmith
 + -1 more
They came out in a timely way. They put all the external doors on the same key which was really nice. They put patterns on my keys like sports teams. He brought me 12 keys and all of them worked perfectly the first time.
Description of Work: They re-keyed my locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Adele L.
04/2012
5.0
locksmith
 + -1 more
This is our local locksmith and he is excellent and very competent and prompt. I will continue to use his services in the future.
Description of Work: I used him for routine services at his last visit. I had my whole house re-keyed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Vogel's Lock & Safe
Thank you for your buisness and A rating! Robert Vogel
Bona B.
03/2012
5.0
locksmith
 + -1 more
They were pretty good. They have been here for the longest time. They are the main locksmiths. They are excellent. At the time we used them their price was reasonable. They were prompt.
Description of Work: I used Vogel's Lock & Safe for locksmiths work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Vogel's Lock & Safe
Thanks for the wonderful rating!
Brian M O.
03/2012
5.0
locksmith
 + -1 more
They have been good. They have always been timely and they always come right down and take care of it. I don't know what they charge. With the little experience that I have had with them I think my overall experience has been good. I have not had any problems.
Description of Work: I use Vogel's Lock & Safe to change our locks when someone leaves.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shaun B.
01/2012
4.0
locksmith
 + -1 more
The person who came was very skilled and did the job very quickly. They were willing to come after hours at my request.
Description of Work: They re-keyed a lock.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James P.
08/2011
5.0
locksmith
 + -1 more
It is a family business that has been around for 50 or 60 years, and everybody in Ann Arbor uses them. They come very quickly and do the work very quickly. They always do excellent work. I would rate them highly and would most definitely use them again in the future.
Description of Work: I used Vogel's Lock & Safe to replace the door knob with a key lock on the front door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Donna R.
03/2010
2.0
locksmith
 + -1 more
We had always thought that Vogels was a first rate locksmith service. This last experience was regrettable as we will not be using Volgels services again. Their disinterest and poor communication was very annoying. We have lost confidence in their ability to provide customer service and technical expertise.
Description of Work: Initially, we thought that the replacement lock that we inquired about would be installed. When the installation fellow came to our house, he said that he could not install a lock. When we first inquired, we brought photos of the current lock in four different angles. We anticipated that the installation would be better served with prior information. However, the installation fellow said he could use lock he had brought, but that he would go back to Vogels and get back with us. After three weeks, my husband decided not to wait any longer for their phone call. After several unaswered calls, he spoke with folks at the store. They said they would not be able to install a lock given our door and current set up. Also, that if they did try it would be very expensive. He suggested that we try a "big box store" for the purchase of the lock and they could install it.
Rating Category
Rating out of 5
quality
2.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0
Response from Vogel's Lock & Safe
Was this house in Grand Rapids? We only service Ann Arbor.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Locksmiths
FAQ
Vogel's Lock & Safe is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 2:00 PM
Vogel's Lock & Safe accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Vogel's Lock & Safe does not offer free project estimates.
No, Vogel's Lock & Safe does not offer eco-friendly accreditations.
No, Vogel's Lock & Safe does not offer a senior discount.
No, Vogel's Lock & Safe does not offer emergency services.
No, Vogel's Lock & Safe does not offer warranties.
Vogel's Lock & Safe offers the following services: Installation of new lock sets for any doorway, repair and/or upgrades on all kinds of locks, setting up of peepholes & push button (keyless) locks.