Tree City Painting Company of Ann Arbor

Bob and his team were great -- friendly, efficient, professional. He gave me a very reasonable price and straightforward recommendations for most cost effective solutions. The team was neat when i was there during the job, and everything looks great and well-cleaned up at the end. The house walls and woodwork look great. I will definitely find him for a next project!

unknown

It went great.
Quote process was straightforward and reasonable. Scheduling was easy. I was worried about them working in the stairwell, however, they cleaned up at the end of each day so it was never an issue, not even with our toddler running around.  The crew was nice, professional, punctual. The rooms look great, I can't believe we didn't do this years ago when we bought the house.

We contacted Tree City in February to obtain an estimate on our painting job.  Bob Bauer, the owner. and his employee Phil, came to our home shortly after our call.  He and Phil reviewed the work we wanted done, noted wall fixes that needed attention, and queried us on what we wanted.  He left a packet of materials about his company, including a copy of his liability insurance. 
We received the estimate, written up on a formal proposal, within a few days.  The proposal outlined all the services we asked for and gave us the price.  None of the other three companies provided this level of detail in their estimates.  Prices ranged from $4,500 to $1,900.  Tree City's price was slightly higher than one other quote, but we went with them because they would be using multiple painters and we thought that would be advantageous since we had a lot of heavy furniture that needed to be moved around. 
The painters arrived March 12 and prepared the rooms for painting using many drop cloths and plastic covers.  They also did wall and ceiling repairs.  They started and completed the painting over the next three weekdays.  All the painters were very polite and professional throughout the four days they were in our home.  They arrived when they said they would, cleaned up after themselves, and other than nicely painted walls and ceilings, left no traces that they had been in the house.  The painting was done superbly with crisp trim, ceiling, and wall lines.  This was my first professional paint job in forty years and I was pleasantly surprised by the quality and timeliness of the work.  Bob Bauer and his crew were excellent and we would use them again in a heartbeat.

• When they came for the quote, they stressed that their emphasis was on details and quality, assuring customer satisfaction.  This proved true at first, but went downhill.  As time went on, one of the workers came for irregular, short periods of time only.  I understand there were some personal issues going on, and the other guy was very reliable, so we didn't really worry too much.  The job ended up taking several days longer than quoted.  We did change our mind on one color and they were good about re-painting (which of course we gladly paid for), but the rest of the job had already gone over.  
• As time went on, the lines were not as crisp, the spackling and hole filling were not as thorough, and drips and marks could be found. Paint was found on objects and some places around the house that did not get cleaned up. There were some little places where the paint didn't completely cover, or that were missed entirely.  They told us that they would be happy to fix anything we found - and we are not picky people! - but it soon became clear that wasn't really the case.  We understand the nature of painting and that it is nowhere near perfect, and in the evenings we would look around and debate which things were worth pointing out and which to just leave as they were.  We pointed out only the things that were obvious or problematic.  One worker was happy to help, but the other (the owner) actually said, "If you're going to be this picky, we are going to have a problem!"  After repeatedly saying they wanted to get every detail right at the beginning of the process and us only picking and choosing the things that really needed attention, we were surprised by this statement and attitude.  We were left with a sour taste and some details around the house where we still look and shake our heads.  It's fine, but definitely not great or anything like what they came in saying.

Bob and his crew did a great job painting several rooms in my newly purchased home! The work was high quality.  The schedule was tight, yet they were able to accommodate other contractors and complete the job ahead of schedule.  They were very careful with newly refinished wood floors and carpet, and even cleaned the light fixtures and windows around the cathedral ceiling!  I would hire Bob and his team again, no question.

Came in on short notice to repair drywall on walls and ceiling in a kitchen remodel where two small closet walls had been removed. Nice quality of work and very reasonably priced. Also took time to match the knockdown finish of the ceiling walls so that it all will blend seamlessly once painted.

Bob and his crew spent a couple weeks painting my 2-story great room (including the 20+ ft high tray ceiling!), as well as took my doors, trim, and foyer stair risers from dated stained look to a sharp white. Completely transformed the look of my living areas. Great attention to detail. Worked around my family and made sure everything was always cleaned up a the end of the day. Used high quality paint. Great working with Tree City and will hire again!

unknown

They did a real good job and the price was good. We are going to use them again.

I contacted Bob for an estimate and he responded quickly by telephone and email. He was able to come by the same day we talked for the estimate, which he provided via phone and then also in detail via email.  They started the job the very next day and, in spite of the multiple coats necessary due to the deeply colored wall, the job was done remarkably quickly and is quality work.  Bob and his team were professional, very helpful and I'm happy to recommend them.

Phil came over the Saturday after we closed to take a look at the house and discuss what we wanted to do.  Bob sent us a quote the next day in writing for us to look at.  My husband and I asked several questions over the next few days and decided to hire them.  They started the job about a week later.  On the first day, Bob said he would get samples up for us to look at.  We had already done that ourselves, so they got started right away.  I asked them to do two specific rooms first, because we were getting furniture delivered a few days later.  Bob said "Sure, we can paint in whatever order you want."  We stayed in contact with Bob through both email and phone during the entire job. 
Several people (including our movers and blinds guy) have stated that they paint was done really well.  The paint had low odor, so it was easy to be around immeadiatly after painting.  They used Pittsburg Paints, so I selected colors from that company, but they will color match any sample you have.  They protected our floor and countertops with drop clothes.  I have been very happy and will call them again, when we paint the rest of the rooms in the house.

It looks gorgeous and Bob and his team were very helpful (suggesting a color consultant, which I would not have thought of but was very useful) and very good about the final details that needed retouching and re-doing even after we had paid.  I changed my mind about a color once I saw it on the walls and there were some other small changes that he did very soon after the main job was done and with the same level of attention. It was clear that they would make sure I was happy with the job and indeed I'm delighted with it.  It's not cheap, but I had other quotes from other painting companies and this was very competitive and Bob is particularly nice to work with. I especially liked that he is on the job site himself, which is not always the case with other companies.

The initial meetings with Bob went well. He was very friendly and courteous as other reviewers have said. The work was done in two days, right before I went out of town for the holidays. I had noticed a few things that were amiss when walking through the condo after the work was done. They had forgot to caulk around a duct, which was probably a simple oversight. However, the trim work they did was very sloppy. The trim they installed was the wrong thickness, so it was obvious that it was out of place. Also, the trim was not properly installed, meaning that the corner was not cut such that the pieces met at a 45 degree angle. Instead, they were fit together one over the other and then caulked to make it look continuous (it doesn't look continuous).
I emailed Bob after the holidays and he called me back within an hour and offered me $50 or to come fix everything. He said it would probably take a few days to get everything done, which seemed like an over-estimate to me, but we agreed to meet the day after next so he and his team could fix things up.
Now, this is when things went south. Within 10 minutes, Bob called me back and said he wouldn't be able to come and fix the mistakes due to personal problems. He told me that I could leave negative feedback (which I'm doing), or sue him (I'm not that vindictive), or do whatever I had to do, but he was done. He literally said that several times, "I'm done." Based on our phone conversation, it seems like this is not the best time for Bob. This is unfortunate because he was extremely nice and professional up until this point and I do wish him and his family the best. However, I sadly cannot recommend Tree City Painting to anyone at this time.

Bob and his team (Phil & Andy) do remarkable work.  They are professional, courteous, and accommodating.  This is the second time they have painted for us.  The first time was in our old home and they did an outstanding job.  I hired them again without competing quotes for our new home because they are just that good.
One thing to note about Bob... he under-promises and over-delivers every time.  It's nice to know that I'll never have to worry about finding a painting contractor again.  I can recommend Tree City without hesitation.

These guys were pretty great, it took them about a week to finish. Bob was very courteous to my wife, who was unfamiliar with how painting a house works, so he patiently explained the process to her. He showed up on time to do the estimate and we were surprised at how cheap it was relative to other estimates we had taken, so at first I thought maybe it was a bit too good to be true.
The way it worked for us is we put down a deposit of $600 when they started the work, then they showed up promptly at 9am with a crew of 4. While 3 of them got started the 4th went to get the paint supplies. They set up a "home base" in my garage and got to work every day. Bob had recommended that instead of going with the brand of paint we selected to computer match with a brand he recommended (PPG), which saved us some money. I am not an expert on paint though, so I just deferred to his expertise. 
Over the course of the week the team painted the house. On some days there'd be only 2, and on some days 4 would show up, so there was a kind of rotation going on throughout the week. Since I work from home I asked them to finish one room first so that I could have a place to work while they completed the house, which they had no problems doing. Before they left every day they told me when they were planning on showing up the next day and what rooms they would be working on, which was great so I could shuffle around things from room to room. They also cleaned up every day before leaving, so the dropdown cloths and all the other stuff they used to cover things in the house weren't in our way when they weren't around.
Overall his crew was really professional, they were speedy and quiet and answered all my dumb questions about paint. You can really tell that these guys really care about their craft, and my house looks great.
I originally asked for them to seal my garage floor too, but Bob recommended I wait at least 6 months for the new concrete to finish setting. I will certainly hire them again to finish off the garage and probably seal up my basement floor as well.

great. did a fantastic job  very attentive and reliable

Bob and his crew were exemplary in their work.Careful, considerate, responsive and most capable.They are very worthy of our highest endorsement

Very well.

Bob gave me a quick quote and LOTS of information about the products and techniques used by his company. Bob and Phil came to work promptly and got the job done according to schedule. They were incredibly patient with my indecision when it came to choosing paint colors! When a little problem came up, they made haste to fix it. And they do it all in a good-natured manner.