"To say I was shocked seeing this review would be an understatement; the deck restored on this job was absolutely beautiful at completion. Not to mention, to my knowledge & observation, the home owner was also satisfied. I reached out to this home owner after seeing this review to discuss this miscommunication & assure him that we do not take our customers' dissatisfaction lightly. Had this been addressed appropriately with me, there would have been no hesitation to get the issues right with 100% guaranteed satisfaction or their money back. We take pride in our work. We have over 7 years of experience of which has included hundreds of decks re"

"Thanks Elizabeth! We appreciate the work. I look forward to working with you in the future."

"Hello sir, Sorry that you were not satisfied with the services provided. Our company strives to provide the very best quality of work, at all times. We always do our best to communicate step by step with our customers; as I can assure we did even In this circumstance. We apologize for any missed communication regarding the work being done on your home & the amount of time it would take. This was a tough seasonal start with all the rain, which unfortunately delayed many of our jobs. We can assure you this is not a regular reflection of our services or performance. To close on this concern, we have gladly sent out a refund to you. Thank you for"

"Thanks Jane! We appreciate the work"