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Merkel Carpet One

With Angi since May 2010

4.5

(13) Verified Reviews

Description

Founded in 1924, Merkel has grown from a small town hardware store in Chelsea, to two locations–our beautiful furniture and flooring store in Chelsea and flooring only store in Ann Arbor....

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Verified Reviews

A few reviews for this pro...
5.0

07/09/2015

They helped me pick out my carpeting. Merkle Furniture and Merkle Carpet One are owned by the same company, they are in different locations. Carpet One is in Ann Arbor. They had interior designers that helped me, her name was Cecilia. She was wonderful and came out to our house and helped us. Merkle Furniture had the displays and Carpet One did the installation. They worked hand in hand.

Description of Work
Merkel Carpet One installed my carpet and kitchen tile.

Category carpet installation,ceramic tile,flooring contractor

2.0

04/29/2015

Hardwood flooring installation was done poorly. Lumps in floor and there are a number of areas where the sub floor wasn't adequately done. Merkel refused to remedy situation and tried to site other reasons for the horrible install. They basically said we don't care and since you already paid you can go ahead and sue us if you want. Lack of integrity and accountability if you ask me. Simple jobs ar...

Description of Work
Installed carpet and hardwood flooring

Category carpet installation

5.0

11/05/2014

I worked with Scott; he was very responsive about doing the estimate and scheduling the work. The install was quick and well done. I thought the price seemed a bit high, but the materials are good quality and the work was done well.

Description of Work
Removed old and installed new carpet throughout most of our home

Category carpet installation,flooring contractor

5.0

07/28/2014

I'd become the recipient of a piece of carpeting and needed an installer. Scott at Merkel was available to help me out and he set up a time to install the carpet. He did a great job! It was supposed to be a simple rectangular install but we discovered that the carpet was a foot too short on one side. He was able to piece the remnant from the fireplace cut out, and crafted it together to add the ex...

Description of Work
Installed carpet in the family room.

Category carpet installation,flooring contractor

2.0

06/26/2014

The salesperson was excellent and really qualified us for the right products, although the installation and follow up was awful. The hardwood is where the issues continue to persist. The installation was rushed on day 2 and the finished product was poor. After indicating that I thought the flooring looked to be installed poorly I was assured by the installers that it was done perfectly....well it ...

Description of Work
Maple Hardwood Flooring for approx. 1,200 sq. ft. plus upstairs carpet including hallways and bedrooms (900 sq. ft)

Category carpet installation

Service Provider Response

Mr. [member name removed], I am sorry that you have had so many issues with your wood floor that we installed in your home April of 2013. We at Merkel Furniture and Carpet One have had a long standing relationship with our customers, and do everything within our power to make sure that the products we install are of the best quality, and our installation department is second to none in Washtenaw C...

    Services Offered

    Furniture, Carpet

    Services Not Offered

    Ask for details

    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover, Financing Available
    Senior Discount
    Warranties
    Yes