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About us
Magda’s Cleaning is a professional cleaning company serving the Ann Arbor area and surrounding with the highest quality and at the right price. We make sure the job is done completely to your satisfaction, not based on an hourly rate. From one-time cleanings to regularly scheduled visits, we'll make sure your home looks its best while you work, relax, or play worry-free.
Business highlights
25 years of experience
Services we offer
Our cleaning services include: Residential or home cleaning, and local offices. Also you can request: Holiday/ Party Clean-up., real estate or move in/ move out cleaning
Amenities
Free Estimates
Yes
Reviews
4.551 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 73% | ||
| 14% | ||
| 4% | ||
| 8% | ||
| 2% |
Showing 1-25 of 51 reviews
Anne E.
Apr 2017
I have an yearly event that I just have her come out once a year.
Nancy M.
Nov 2016
My first appointment was a mistaken time, and a "no show" That was a small problem that was easily solved. When they came to clean after the scheduling problem was resolved, they cleaned most professionally and expertly. I'm just sorry that I haven't signed them up for regular cleaning, but that is MY problem!
Nancy M.
Nov 2016
My first appointment was a?mistaken time, and a "no show" That was a small problem that was easily solved. When they came to clean after the scheduling problem was resolved, they cleaned most professionally and expertly. I'm just sorry that I haven't signed them up for regular cleaning, but that is MY problem!
Karen K.
May 2016
It was the typical price for house cleaning and was the same as everybody else. They weren't high and they weren't low, they were average. They could be more punctual, and it's impossible to communicate directly with their people that are doing the cleaning. They don't speak English, so it's hard to communicate with them. I had to go through Magda's, I would use them again, but I'm not using them now. They need an on-site interpreter.
Marcel S.
Feb 2016
unknown
Jennifer S.
Feb 2016
See above
Mark M.
Dec 2015
Did a good job but used my cleaners without asking and completely emptied them out. Was a bit pricey and missed a few appointments.
Nina Y.
Nov 2015
- 7 times out of 10, the job was not completed
- Whenever I addressed my concern on incomplete jobs, the owner provided bizarre, unprofessional excuses;
* One of the cleaning crew suddenly got sick (Owners own words)
* The crew didn't know that they were expected to clean the basement (?!?!) (Owners own words)
<Note: The owner did walk through>
* We had a lot of houses and the girls had to hurry (Owners own words)
- The owner is extremely unorganized
* Can't even track our cleaning day - "First Thursday" of the month
* Lost our house key!
Kelly F.
Oct 2015
unknown
Diana K.
Sep 2015
Great service! Highly recommended! Magda accommodated my last minute schedule and is very professional. The staff are efficient and hard working. Nice people and reasonable rates.
Judy S.
Jun 2015
Magda's crew is very hard-working. They do a very thorough job of cleaning and left the house really sparkling.
Claudia S.
Jun 2015
There have been some communication issues along the way which may be a result of seeing a different team each time they come and not every person speaks english well enough to understand my comments and concerns.
some of my issues are related to having them come every 2 weeks instead of every week. The companies cleaning plan is a rotating schedule for cleaning specific areas, so not every task is completed every time they come.
I have not received a satisfactory response to the question of how this works with a home on a 2 week rotation.
some of my issues are related to having them come every 2 weeks instead of every week. The companies cleaning plan is a rotating schedule for cleaning specific areas, so not every task is completed every time they come.
I have not received a satisfactory response to the question of how this works with a home on a 2 week rotation.
Response from MAGDA'S CLEANING
"Dear Mrs [Member name], Thank you very much for letting us about your concern about our service, we will work hard to fix those concerns, and give you our best service because that's our goal and dedication to all our customers. Thanks to all our customers for the positives comments as well as the concerns. We appreciate both as we always try to improve our service. Best regards Magda's Cleaning"
Ken P.
Jun 2015
My experience was very disappointing. Magda had a great sales pitch and spoke of all the wonderful things they would do to clean the house entirely. I figured that justified her higher price in comparison to other similar services. She was prompt and professional when selling me the service. The cleaning was disappointing though. They completely failed to clean the appliances until we called them back. They failed to clean a bathroom floor properly, something I had to do
the next day. They didn?t even remove scotch tape that was stuck to a window. In addition, I asked them three times not to use water on a specific wood floor and they used water on it anyway, damaging the floor. As I called Magda at various
points to correct these problems she was defensive and argumentative. Even though her office is very near to the location of the work, she was unwilling to come to the house to see the problems for herself. She never followed
up to see if the work was completed properly or to learn if we were satisfied.
the next day. They didn?t even remove scotch tape that was stuck to a window. In addition, I asked them three times not to use water on a specific wood floor and they used water on it anyway, damaging the floor. As I called Magda at various
points to correct these problems she was defensive and argumentative. Even though her office is very near to the location of the work, she was unwilling to come to the house to see the problems for herself. She never followed
up to see if the work was completed properly or to learn if we were satisfied.
Nancy M.
Dec 2014
.
PAMELA B.
Dec 2014
unknown
Joseph T.
Oct 2014
When we called, Magda?s was very prompt on getting us a free
quote and scheduled a full cleaning. It was great and reasonably priced. The
follow up appointment went fine and we took advantage of the discount on the
second cleaning.
The problem arouse when we tried to set up a regular cleaning
once a week. It was tough to pin down Magda?s for when a reoccurring appointment
could be made and I attempted to just schedule week by week. Week 3 was set for
8:30 am on Friday. No one showed and I contacted Magda?s about why. I was told they would be here and they
finally showed up mid to late afternoon (way late).
I thought ok, everyone overbooks on occasion and scheduled
for this week. No one showed this time either. Since it is getting to be more
stress than it is worth to schedule, I am discontinuing the service.
quote and scheduled a full cleaning. It was great and reasonably priced. The
follow up appointment went fine and we took advantage of the discount on the
second cleaning.
The problem arouse when we tried to set up a regular cleaning
once a week. It was tough to pin down Magda?s for when a reoccurring appointment
could be made and I attempted to just schedule week by week. Week 3 was set for
8:30 am on Friday. No one showed and I contacted Magda?s about why. I was told they would be here and they
finally showed up mid to late afternoon (way late).
I thought ok, everyone overbooks on occasion and scheduled
for this week. No one showed this time either. Since it is getting to be more
stress than it is worth to schedule, I am discontinuing the service.
Melissa P.
Oct 2014
It generally went fine. There were some very difficult spots on the hardwood kitchen floor that needed to be cleaned (hardened food); the crew got some of these spots but left the largest ones -perhaps they didn't know how to clean them without damaging the floor (I have since cleaned them up by myself).
The rest of the cleaning job was great. I welcomed coming home to a spotless place.
The rest of the cleaning job was great. I welcomed coming home to a spotless place.
Response from MAGDA'S CLEANING
"thank you very much for you comments and for allowing Magda's Cleaning staff to accomplish high-quality work. Your suggestions are vital for our growth. And for that, we are most grateful. Thank you for taking the time to let us know about those few spots in your hardwood kitchen floor, be sure that will be taking care off. We appreciate your trust, and we will do our best to continue to give you the kind of service you deserve. Sincerely, Magda Maddox"
Elizabeth P.
Jul 2014
unknown
Response from MAGDA'S CLEANING
"[Members Name], thank you very much for your review. We truly enjoy working with you and feel honored to be chosen as your home cleaning services company. We really appreciate your trust in us. Magda's Cleaning will continue to do the best to give you the kind of service you need. Best regards, Magda Maddox"
Heather W.
Jul 2014
Magda replied to my inquiry immediately and set up a time to come to our home to provide an estimate for cleaning. She scheduled her team to clean the house in advance of a party that we were hosting. Magda and her team were all very professional, polite, and pleasant. They did an amazing job and we are incredibly pleased with the results. Her pricing was reasonable and competitive, plus they brought all of the necessary equipment and supplies. We plan to have them clean our home regularly from now on. Very pleased with the service! Thank you Magda!
Response from MAGDA'S CLEANING
"(member name removed), thank you very much for your nice review. Thank you for welcoming us into your home and allowing us to accomplish high-quality work. Magda's Cleaning team feel honored to be chosen as your home cleaning services company. We really appreciate your trust in us. Our company will continue to do the best to give you the kind of service you need. Best regards, Magda Maddox"
Cindy L.
Jul 2014
Very thorough job, both cleaning and tidying up. I was impressed and will plan on using them again.
Response from MAGDA'S CLEANING
"Thank you for welcoming us into your home and allowing us to accomplish high-quality work. Your kindness and trust with the staff allowed them to work efficiently and happy to put in an extra effort to be detailed in the cleaning. It is the company's hope to continue to work with you in the future."
Terry P.
Jul 2014
Magda came to my rescue. After paying a cleaning company who completely failed to properly clean my condo after moving out. I called Magda and she was completely flexible and professional. My condo was completely recleaned and received an offer the next day. Completely satisfied!
Response from MAGDA'S CLEANING
"Dear [member name removed], thank you very much for your nice comments. We really appreciate your trust in Magda's Cleaning. We are glad to know you were completely satisfied with our work. We wish you the best in your new place. Magda's Cleaning will be happy to help you out if you need other cleaning services."
Karen K.
Jun 2014
unknown
Response from MAGDA'S CLEANING
"Thank you for welcoming us into your home and allowing us to accomplish high-quality work. Your kindness and trust with the staff allowed them to work efficiently and happy to put in an extra effort to be detailed in the cleaning. It is the company's hope to continue to work with you in the future."
Elizaveta M.
Jun 2014
Provider canceled hours before the initial scheduled cleaning. My cleaning was for Saturday morning, and I was stranded, with a dirty house and company coming over.
The rescheduled visit, was also hours late, but most importantly, was of the poorest quality I've experienced with house cleaning.
I documented areas of concern with detailed photographs and sent over to provider with comments. I wish I could post photos on here to truly show what I came home to.
The quality of the cleaning was so poor, some rooms were even in worse condition than before their visit.
I certainly expected provider to offer to re-do, but I did not receive a response from provider.
Really disappointed.
The rescheduled visit, was also hours late, but most importantly, was of the poorest quality I've experienced with house cleaning.
I documented areas of concern with detailed photographs and sent over to provider with comments. I wish I could post photos on here to truly show what I came home to.
The quality of the cleaning was so poor, some rooms were even in worse condition than before their visit.
I certainly expected provider to offer to re-do, but I did not receive a response from provider.
Really disappointed.
Miriam W.
Jun 2014
We were in need of a thorough cleaning when we found at closing that the house we had just purchased was in a much filthier condition than we expected. Magda was able to accommodate us at incredibly short notice-- as we needed the cleaning to be done the next day, prior to the mover's arrival. Magda and her crew arrived exactly at 8 a.m. as promised and worked diligently and conscientiously all the way until the job was completed at almost 3 p.m.
While we initially balked at the price that was quoted, when they described the level of detail they would go in the cleaning we decided it was worth it. By the time they had completed the work, we were absolutely satisfied and felt that we received excellent quality for the price. The house looked like a different place!
While we initially balked at the price that was quoted, when they described the level of detail they would go in the cleaning we decided it was worth it. By the time they had completed the work, we were absolutely satisfied and felt that we received excellent quality for the price. The house looked like a different place!
Response from MAGDA'S CLEANING
"Thank you for welcoming us into your home and allowing us to accomplish high-quality work. Your kindness and trust with the staff allowed them to work efficiently and happy to put in an extra effort to be detailed in the cleaning. It is the company's hope to continue to work with you in the future."
Robert B.
Jun 2014
Very through and complete cleaning.
Response from MAGDA'S CLEANING
"Thank you for welcoming us into your home and allowing us to accomplish high-quality work. Your kindness and trust with the staff allowed them to work efficiently and happy to put in an extra effort to be detailed in the cleaning."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
MAGDA'S CLEANING is currently rated 4.5 overall out of 5.
Yes, MAGDA'S CLEANING offers free project estimates.
No, MAGDA'S CLEANING does not offer eco-friendly accreditations.
No, MAGDA'S CLEANING does not offer a senior discount.
No, MAGDA'S CLEANING does not offer emergency services.
No, MAGDA'S CLEANING does not offer warranties.