
Indoor Comfort Heating & Cooling
About us
***24 Hour Emergency Service*** Indoor Comfort is a customer focused heating and air-conditioning company that was originally started in 1951. Located in Ann Arbor, MI we employ highly trained people whose goal is to make our company the best service company in Washtenaw County area. Indoor Comfort technicians repair, maintain, and install residential HVAC equipment. Indoor Comfort is a Bryant factory authorized dealer.
Business highlights
Services we offer
Service work, air conditioners, and air purifies., and installation of residential furnaces, boilers, duct work, generators, humidifiers, maintenance, split system heat pumps, thermostats, water heaters
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
94% | ||
3% | ||
1% | ||
1% | ||
0% |
"Thank you for the review. Warranty issues can be tricky, and we try our best to be direct with the jobs- as was shown with the cost not changing when the job took 4 hours longer than anticipated. We will always do what we say we're going to do. We know spending money on water heaters isn't fun. We appreciate your business and your review."
"Thank you for the review!"
"Thank you for taking the time to write this review. We value your feedback, and we depend on honest sharing of our work so others know what make us different from other companies. We appreciate it! Remember your unit is fully under warranty so be sure to call us if you have any other questions."
"Thank you for that short and honest review! We're glad you were pleased with the work. We value you and your feedback."
"We did install that part on Monday the 5th as you mentioned. We haven't heard back so we assume you are all toasty warm :) We're so glad you purchased a maintenance agreement so we can come out yearly and do a full cleaning of your system. Each year we do this you are welcome to ask as many questions as you'd like to better understand your system. Thank you for taking the time to write a review! We appreciate your feedback!"
"Thank you for you recommendation! Our install crew knows Indoor's core values and shows it in their attention to detail and care of customers' homes. We're so glad you noticed and were happy with their work."
"You're welcome! Thank You for taking the time to write a review. Replacing a system can be a very stressful situation as you said- we try to make the process as smooth and easy as possible."
"We're so glad you were happy with our service. We strive to take care of families, not just change out units. Thank you for taking the time to write a review. And remember that furnace is under full warranty and you can call us anytime if you have any questions or need help with the system."
"Thank you for taking the time to write a review for our company! We are a small local company and depend on honest feedback from our community to spread the word about who we are and what we do. We hope your new furnace keeps you toasty warm as the Michigan cold sets in."
"Thank you very much for taking the time to write a review. We're so glad you were pleased with our work. We hope to service your home for as long as you are in the area! We strive to earn customers for life."
"The compressor of your central AC unit is fried. We do not recommend replacing the compressor only, we recommend replacing the full system. Please let us know if you have any questions about the estimate we gave you. Thank you!"
"Thank you for your feedback regarding our service technician's communication. We are always trying to improve and we have discussed this example in detail. Please accept our apologies and be assured that the issue has been handled and you request noted. We hope that our detailed emails and phone messages have helped to sort out the thermostat functionality. We look forward to continuing to work with you on your system so we can come to a resolution where you are satisfied with the furnace installation and our work as a whole."
"Thank you for taking the time to write us a review. Remember you can contact as anytime if you have any questions about your new unit. Thank you!"
"We try our very best to stick to our time windows. We know your time is as valuable as ours, and we are always respectful of that. Thank you for taking your time to write us a review! We appreciate it."
"You're got the right idea as the new owner to your house! Well done. Getting your units cleaned yearly is a great way to stay on top of any issues (like the air filter being installed incorrectly). We're glad you called us and we hope to be the company you call for all your home comfort needs! Thank you for taking the time to review our company- we value and appreciate your time."
"We strive to have the most qualified employees both in service and install who work to the customer's best interest. We will always fix a unit, if possible, when the customer chooses. But when it's time for a replacement, we're there for you. Providing the highest level of trustworthy service and installation is key to maintaining the great reputation our small locally owned business has. Thank you for the review and the trust you placed in us to take care of your home."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.