Designed Renovations

Rob and his crew were excellent. We were referred to Rob from some friends of ours. We hired him because we had seen his work from our friend's kitchen so we felt comfortable with the quality of the work. We hired Rob to fully remodel 2 bathrooms in a home we recently purchased. The bathrooms were extremely outdated so both of them were gut jobs down to the sub-floor and framing. 1st Bathroom: Complete removal of everything existing. New electrical was done to re-position lights. A new bathtub and surround was installed. A new toilet was installed, as well as new vanity along with new floor tile, drywall, and painting. All fixtures and mirrors were replaced as well. 2nd Bathroom: Complete removal of everything existing. New tiled shower surround, new toile, and new vanity were installed. All drywall was replaced and painting was done. All fixtures and mirrors were replaced as well. My favorite part about Rob is his attention to detail and interest in the quality of his work. If a paint line wasn't straight enough the first time, he would re-do it. He even used a small paint brush for models to touch up one area to get it just right! We has recently had all our floors refinished, and Rob took the time to cut and install RamBoard on all flooring to make sure there was no damage. When there were surprises that came up (as there is with ANY job like this) Rob didn't get dramatic and act like it was the end of the world, he would get the part and fix it and explain to us what needed to be done. I really appreciated his professionalism and quality work. We will definitely use Rob again when we do future remodel jobs.

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The job took longer than expected but Rob worked with us to develop a design with a great designer. Then he and his partner did the demo work, all install, etc. They quoted for labor only and provided me with all bills for materials so nothing was hidden. This was a very complex job and it was interesting listening to the two debate each little detail. We changed a few things mid stream and they did not charge for them. Great experience considering the mess.

I would never recommend this company to anyone.  There were so many PROBLEMS and MISTAKES.  Tiles both on the wall and  floor and that to be torn out and redone because they were not lined up evenly, had marks, corners chipped, and gouged areas.   Uneven grout on both the walls and floor (still a problem).  Walls had to be  repainted. ALL the walls and ceiling  looked like they were COVERED with particles of something that made the paint look like sandpaper; in the paint ; there were also 2 large bubbles in the ceiling.  The 2nd trip back had 5 smaller bubbles forming that kept getting larger.  This is just some not all the mistakes that were made.  I even had a loud argument on the phone with Mr. Prebus when I called about the wall tiles on the wall in the tub not being lined up even.  On the  phone without even looking at them he told me "YES THEY ARE".  I reminded him he told me from the beginning that we DO NOT PAY HIM UNTIL WE ARE 100% satisfied.  He told me that he would report me to some state board and he would get his money.  I told him that is not my point I wanted him to COME OUT and look.  He ended up coming out alright and finding 3/4 of a wall had the tiles off ( 1/3 to 2/3 instead of 1/2 to1/2 right down the middle).  There were and are still other things that were never corrected. WARRANTY  OR NOT I DO NOT WANT THIS COMPANY BACK IN MY HOUSE.  I will call someone else if or when a problem comes up.  Both my husband and 2 sons went through all this also; so they know what we all went through.  This job was  supposed to be 9 days to 2 weeks; plus I was told 2  weeks for the counter top; sometimes up to 4.  4 weeks  later he was still coming to fix problems.  The  counter ended up being the full 4 weeks.  The faucet; the very last thing  was done on January 27th.  He had to come back that night (it was leaking) and the following Saturday his partner came back to caulk because any water around the base of the faucet was getting underneath and dripping into the cabinet.  

They are top shelf. They are excellent in their work. THey clean up after they are done. I recommend them to any one.

, Rob and Zack did an excellent job.  They were patient, easy to work with, and pleasant to have around.  We felt as if Rob really listened to and respected our wishes.  When they said they would be at our home at a certain time they were here.  Things were left neat and cleaned up.  We are hiring them again to do some work in our kitchen.

I'd also like to comment for a friend who is not a member of Angie's list.  After surgery her husband wasn't able to walk.  He'd been placed in a nursing home.  Their home was not handicap equipped.  He couldn't even get into the bathroom.  I gave her Rob's phone number.  He and Zack made time in their busy schedule to help, so that our friend could return home.  The work was excellent and their kindness greatly appreciated.

They are phenomenal workers and wonderful people. We've never had anyone work out as well as they have. My husband and I are very impressed with them. They?come on time every day, clean up after themselves, communicate well,?and really know what they are doing. They are one out of a million and deserve an award! They love my dogs and have a great sense of humor. They are number 1 in my book!

Just over a month ago, I contacted two contractors from Angies List. Both replied quickly to my request for a consultation. We were trying to get a desperately needed remodel of my brother's bathroom & front porch repairs! This had to be done before he was released from the hospital...To say this was a rush job would be an understatement! The first contractor Zac, from Design Renovations, met with me and my sister at my brother's home.... Even though Zac appeared quite young,( we're old ),he was obviously extremely knowledgeable. He patiently answered tons of questions from two very stressed out sisters. Zac promised to get back to us quickly with an estimate. Luckily, he and his crew were working on another big project but had some wiggle room while waiting for materials. Fortunately, Zac and owner Rob?s, estimate came back that night and we were relieved that it was well within our budget....We chose to go with Rob and Zac over the other contractor as they were the perfect fit for us! Zac kept in constant contact throughout this project. He gave us a list of everything we needed to choose from Lowes or Home Depot, giving us full rein on design within our budget. We only paid for supplies needed at the beginning of the job and added to an ?escrow account? at Lowes as Zac & crew moved on to the next phase. All in all, it took 16 days exactly to get everything on our list completed. This included a complete demo on bathroom, installing a handicap friendly walk in shower, porch repairs, and a few other small projects...Rob & Zac went over every detail of the work that was done. Even explaining what future upkeep would be required for the tile, etc. The transformation was breathtaking. Our brother?s bathroom now looks like a spa! The repairs made on his front porch made it safe and secure...my brother could safely come home! We were pleased beyond words with Design Renovations work. They came in on budget, kept me updated continuously and left the job site spotless. When our brother came home from the hospital he was speechless! It was far better than he could?ve imagined! He?ll be using Design Renovations for his kitchen remodel in the near future. We highly recommend Rob, Zac and anyone that works for their fantastic company. Bravo men! Five stars!!

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It was great, they were on time to start and completed earlier then we were originally told even after they had to spend 2 days on work that was not expected. This was done at my daughters home and she said she felt very comfortable with them there and they were great to have around. We plan on having them do quite a more work in her house and our own eventually. The finished bathroom is beautiful and she just loves it.

Overall, we had a very good experience with Rob and Zach.  They were incredibly patient with our very challenging and large kitchen renovation ($65k total cost).  There were many design challenges to overcome for which they always found a creative solution. Rob and Zach run a very honest operation, including things that most contractors won't do, such as utilizing a Lowe's LAR account so that you can see exactly what you are paying for materials.  Payments for labor were done upon completion of work without pressure of deposits, etc.  Their pricing was definitely fair and better than other contractors that we had quote the job.  They were very prompt and very open/patient to our ideas and suggested ways to improve the design and functionality throughout the entire process.  We will definitely use Rob and Zach again in the future!

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We have been wanting to do on the kitchen for the past few years. We met with many contractors and finally decided to go with Rob and Zack. They were excellent and paid attention to every single detail as if it was their own house. We changed plans many times and they were very patient with us. Very honest and hardworking. We'll definitely hire them again to do the master bath and other projects in the house. So glad we finally found a great contractor.

It went fine

The start date got pushed back because of two previous jobs taking longer than expected. I completely understood how this could happen once they were into the job. A remodel is a very fluid undertaking. We had a rough idea what we wanted, but after Rob and Zack pointed out some possibilities and gave us some excellent suggestions, the job began to expand in scope. Once they started things happened rapidly. Rob and Zach were very efficient and professional. We were very comfortable leaving the house and trusting them to lock up when they left. They even let our dog in and out for us while we were gone. The workers they had come in and do the drywall, painting, and bathroom tile were equally professional and friendly.The finished job was beyond our expectations and we would not hesitate to recommend them.

They doubled our living space in a matter of weeks.  We live in a 70 year old brick home.  The basement was dark and dingy and they transformed it into a living space that the whole family enjoys.  They were able to take the strange layout
retrofitted to the needs of the 1940?s to a living space for gaming systems, television, young children playing, home office, and homework stations.  They were creative and cost sensitive.  I had other companies out in the past to give
estimates and provide thoughts, and none seemed to understand what we were looking for.  Rob and Zack have a great
deal of experience in the area and with the post WWII homes.  They knew the techniques used on these homes and how to approach working on or near the infrastructure. 
They gave us a family/entertainment room, a half bath, and an office while maintaining space for the utilities.  It is our favorite part of the house!  We had issues arise as projects in older homes often do, but they were able to work with us and look for ways to offset additional costs.  I wish we would have made the investment earlier as it has improved the quality of life for us and
our 3 children to have some additional space and peace!!!!  Dispite "unexpected" issues that arose, the project stayed within budget and we couldn?t be happier.  I would highly recommend Rob and Zack and if additional projects arise, they will be the first company I call.

It went wonderfully, on schedule and on budget. Meticulous work

It was the best experience I ever had with contractors. They did the job in a timely fashion, and did an awesome job. Thank you again.

Great--as described in all the other positive reviews. We developed the final design cooperatively which maximized the space and added storage and safety features--and looks beautiful--and came in on budget. Rob and Zac go out of their way to provide an excellent quality of results.  I have been recommending them to friends and family.

Rob and Zach were AWESOME! Very professional and courteous. OUTSTANDING work! My wife and I are thrilled with our new Master Bathroom. The job consisted of totally ripping out everthing and building from a design I provided (with numerous recommendations and changes from Rob and Zach based on their experience!). The job included new Thomasville cabinets with a granite countertop and two undermounted sinks, a 72" x 36" jetted tub (11 jets) surrounded by porcelain tile, a high profile toilet, new lighting/ventilation/plumbing, porcelain tiled floors, and best of all, an AWESOME porcelain-walled walk-in shower with accents, bench, body sprays, adjustable mount hand-held shower massage and wall-mounted shower head (all Kohler products) with a massive euroglass entrance!
Throughout the project, Rob and Zach took the time to explain what they did, what they were doing and what they were going to do... in easy to understand terms.
The only thing I would have preferred would be more up-front project planning. I believe the job turned out to be bigger than expected due to a lack of project planning, which impacted the time and amount of money required to do the job... that being said though, it was well worth the cost and the wait as I was flexible on the time and they were flexible on the payments above the original price quoted.
Thanks Rob and Zach for the FANTASTIC work! I look forward to working with you again when its time to remodel the kitchen!! I have already recommended you to others and will continue to do so!!

This was a great remodeling experience!
Our bathroom had a significant recurring mold problem due to insufficient ventilation.    The right solution to the problem was to gut the existing tile and drywall (except the floor) and install a proper ventilation fan.    We contacted Design Renovations in min august 2013 for a quote.   Rob came out and made excellent suggestions on what we could do with the space.   We hired them in early Sept. with the work planned to start in time to be finished by Thanksgiving.
We were initially concerned about their payment model because it was very different than what we have encountered in the past.   However, it worked out extremely well.    We paid them for their work at the end.   Instead of paying Design Renovations up front, or during the work, we paid the subcontractors directly.   We also either purchased items ourselves (such as the vanity and cabinets) or placed cash on their contractor account at Lowes (which they drew from to purchase supplies).    Every purchase was backed up by receipts to account for every penny spent.
In the end though, this was great, as one of the issues we have had with contractors in the past was their cash management resulting in problems with subs.   In this case, there were no worries at all.
There was only only one minor down side to the whole experience,   There was a small miscommunication at the start of the work that was equally our issue.   When they were hired they stated that they would contact us 2-3 weeks before work began to discuss final details.   We lost track of the time (our fault) and was surprised when they called 2 days before they wanted to start work.    Other than that, the whole experience was great!
The work was started the first week in November and completed in under two weeks.   The work was of high quality and professionally completed.  The result was a bathroom that is elegant and modern instead of old and moldy.
Everyone associated with the company was highly professional and friendly.    I would not hesitate to hire them again for our future remodeling needs.

After our bathroom and master bedroom, Rob and Zack have now remodeled four rooms in our home. That right there tells you how much trust we have in them and their quality of work. We have recommended them to family and friends for their quality of work and professionalism. From the designs to the excellent finished product, Rob and Zack were there every step of the way with insight, ideas, and all the information we needed. They offered many great suggestions and always listened to what we wanted. They went above and beyond our expectations. They treated our home as if it were theirs. If anything wasn't good enough for them, it wasn't good enough for us. Everything went according to schedule each day. They settled for nothing less than perfection, always cleaned up after, and always kept us informed of every detail along the way. They are very trust worthy, professional, and have great personalities. It was great to be able to continue with our daily routine and not have to be at home. They are very knowledgeable and explained everything very well. The finished product is absolutely beautiful and reflects the quality and hard work Rob and Zack do. We are going to remodel our basement bathroom in the future and will definitely call on them. They made the inconvenience of remodeling go as smoothly as possible.

Rob and Zack arrived on time, provided a price and finished the work without issue. I have used their services in the past and will continue to use their services when they are available.

Zack and Rob have done work for us in the past. They are an awesome team. I called them last week and they immediately responded. They arrived on time and discussed the details of the job. They even hung my pictures and installed a new wall switch, because the previous one was old and outdated. I plan to have them remodel my bathrooms in the near future. They are friendly and fast. They offer suggestions and listen to the customer. Thank you Zack and Rob.