EASTUP AUTOMOTIVE

Brought my 2009 Hyundai Santa Fe to Ed at Eastup Automotive for a check engine light issue. Dropped vehicle off Thursday night and awoke to a call Friday morning with the diagnosis. After scanning the codes Ed determined that the fuel tank sending unit was faulty or intermittent. He recommended a dealer repair as a more cost effective solution. I mentioned that the right rear tail light was flashing rapidly and that both front and rear lamps had been changed. He said no problem, he could fix that. A couple of hours later, he called to say the car was ready. My wife drove off in the vehicle as I stayed behind to settle up the bill of $120. Ed had spent time trouble shooting and wound up switching the wiring in the right rear tail light socket - strange since it had come from the factory that way and worked fine up until now. Just then I received a call from my wife to report the problem remained. She returned with the vehicle and Ed pulled it in and started working on it again. We spent time together as Ed determined that it was a bad ground and that he couldn't locate the problem but the dealer would have a better history of such problems and could fix it. So I was left charged $120 and two plus hours of my time and inconvenience with the same results as when I brought the vehicle in. The dealer replaced the tail light socket and repaired the issue for $40. I expected better as a long time customer of Eastup Automotive.

My experience with them was excellent. They are very competent and knowledgeable in their field and they keep their promises on scheduling as to when things are going to be done.

Very good, Ed is very honest and straightforward. He doesn't cut corners, the job is done correctly the first time.