Window World of Southern Maine, Inc.

They can't seem to get anything right. Windows were supposed to be installed by June 25th instead they were being shipped on that date. The interior was to be light oak since that is the color of all the wood in the house along with old windows but yet replaced them with white windows. The exterior was supposed to be bronze but that also is white. The only thing they got right was the trim wrap which is bronze. I would never buy or tell anyone else to buy from Window World Of Southern Maine. Now they are telling me there is nothing that they can do. My husband called Taylor the salesperson, he remembered everything, no surprise he spend 4 hours at our house. He told us he would talk to his boss and get back to us. After talking to his boss, he is now saying he takes pictures at all houses. Mysteriously now on the Spec Sheet the color White is written in. We have the zerox copy to prove this is false. We also have another page where he wrote the colors correctly but never transferred the colors to the spec sheet. Now he is saying you can’t have two different colors. One has to be white. We have a booklet Taylor gave us that says you can. We were told the windows and doors are made by two different companies and you don’t have the same options. We didn’t order the doors for that reason.