WAYNE HALL'S HEATING SERVICE

I am disapppointed with Wayne’s lack of professionalism and essentially punishing me as a customer for not accepting his bid which was higher than my existing propane supplier (Downeast Energy), who had also installed another unit on my property earlier. I now regret even giving him the opportunity to get additional business from me.

The furnace in my home is particularly sensitive.  I first called Wayne after two other service companies were unable to make it work properly.  Wayne may have made 4 or 5 trips to my home to get it to work properly but never changed me for anything but the first visit.  I think I've been using Wayne Hall for about 6 years now and he has always been very reliable, dependable, practical, and fair.    I recommend him highly.

I lost heat to my tenets apatment on the eve of 1/24/2011. I called Wayne to make a service call. He came to my house the next morning. A furnace motor was not working. Wayne was asked to obtain an electric motor for my gas furnace.This was during temputures of 10 degrees F. After 4 hours of waiting to hear from Wayne about my heating problem, I called him. He told me the quickest way to get the motor was to wait 24 hrs. till the motor was shipped up from Boston. Due to the tempurtures, I told him I really needed the motor and that I was willing to drive to Boston to pick up the motor. At that point Wayne became angry and told me to fix the problem myself. He returned the motor to me....but he dismantled it first. I then had to find another contractor to repair my furnace. All the while....my tenet went without heat.