Reviews
4.01 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 0% | ||
| 100% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-1 of 1 reviews
Jeanne W.
Sep 2013
Auto Tires
VIP is OK for basic repairs and tires. They performed the annual State Inspection, then recommended a few items.
They recommended a coolant flush, which I agreed to.
They also recommended a transmission flush. But since vehicle recommendation is at 60k miles, and it had just been flushed less than 2 years ago,I skipped that.
First visit back in a while, since sharing the space with O'Reilly's.
A tip - please avoid criticizing your customer's choice of vehicle
When speaking with one of the counter people to check on my car, they asked make/model, and I provided that.
There was a comment and tone that let me know clearly this person wasn't a fan of my brand. I accept that people have different favorites, but I don't believe a customer-service interaction is a place to let your customers know that you that "Toyota" is not your favorite brand. Hard to feel positive when your car choice is questioned...... .and "Toyota" .... c'mon guys.
They recommended a coolant flush, which I agreed to.
They also recommended a transmission flush. But since vehicle recommendation is at 60k miles, and it had just been flushed less than 2 years ago,I skipped that.
First visit back in a while, since sharing the space with O'Reilly's.
A tip - please avoid criticizing your customer's choice of vehicle
When speaking with one of the counter people to check on my car, they asked make/model, and I provided that.
There was a comment and tone that let me know clearly this person wasn't a fan of my brand. I accept that people have different favorites, but I don't believe a customer-service interaction is a place to let your customers know that you that "Toyota" is not your favorite brand. Hard to feel positive when your car choice is questioned...... .and "Toyota" .... c'mon guys.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
VIP PARTS TIRES & SVC is currently rated 4.0 overall out of 5.
No, VIP PARTS TIRES & SVC does not offer free project estimates.
No, VIP PARTS TIRES & SVC does not offer eco-friendly accreditations.
No, VIP PARTS TIRES & SVC does not offer a senior discount.
No, VIP PARTS TIRES & SVC does not offer emergency services.
No, VIP PARTS TIRES & SVC does not offer warranties.