Dirigo Property Services LLC

The work was top-notch, but their internal and customer-facing communication is weak. 90% of the job was as expected, but the last two items (shower doors) were installed without us approving the particular door. The owner will say they were approved, but that's not the case. One door we never saw pictures of at all, and for the other we got two cellphone pics of a computer screen saying "this is what we typically install." A month later that ultra-modern looking door was on the wall in my old farmhouse. Complaints on my part were met with threats and bullying until I paid the full balance. I finally decided it was worth missing out on the shower door to get rid of the guy. In the process of the job, I got emails from one person in the company about things that had already been decided by someone else, so it was obvious that the internal communication was weak as well. Glad I can be rid of this company. Too bad because the people they hired to do the actual work at the house were wonderful.