"We returned the money. We did deduct at a hourly base for the work that was completed. Unfortunately we couldn?t get the materials there fast enough where it was a custom order to satisfy the costumer. She was paid back in full."

"The other company came in to do a floor we refused to do because the floor was uneven and warped. We refused to just mail snap in flooring to it. We won?t install anything that isn?t 100% correct. If we are in the wrong for that so be it. We also started with one contract/list and at the end we had 3. And anything added to the job is also added to the cost to perform the work. They didn?t pay for the removal of the trash. It wasn?t in the contract. They hired another company to do that as well as the trash on the outside of there residence and basement. I always add dump runs into my contracts. When they seen it in there they asked me to take"