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K&J HEATING, Inc
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
We can take care of your heat and hot water needs whether in an emergency or a planned visit.
Business highlights
Emergency services offered
20 years of experience
Services we offer
Lp as well as solid fuel., Sales, Service and installation of heating appliances and systems. We work on oil, gas
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.017 Reviews
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Showing 1-17 of 17 reviews
Caryn C.
Jun 2017
Ken did a great job! Furnace was repaired and cleaned. Ken is very professional and explained the problem and what was needed to repair. Cost for annual cleaning and repair was very reasonable. I would recommend Ken and plan on having him service the furnace in the future. Thank you!
Response from K&J HEATING, Inc
"Thank you [Member Name Removed]!"
Chris C.
May 2017
Very good job would hire Ken again
Response from K&J HEATING, Inc
"Thank you [Member Name Removed]!"
Jennifer D.
Nov 2016
Excellent service, extra attention to problem, reliable and trustworthy.
Jessica M.
Sep 2016
Ken was a pro. He arrived on time, worked quickly, and left everything as he found it. He also gave me a tips regarding maintenance of my ducts that will help me reduce my heating costs. I highly recommend K & J Heating, and will be using them in the future.
Skip B.
Apr 2016
unknown
David S.
Nov 2015
I knew immediately that Ken Viger was the right man to replace our furnace. There isn't anything Ken doesn't know about the units he sells and installs and answered my questions (and there were many) concerning the new units specs and warranty to the obscure. He is a man with a direct but professional manner and has a great sense of humor. Ken was punctual to a fault and stayed in touch through e-mail and returned calls promptly. I'd also mention that he is an amazing and highly competent technician and the installation and assembly of the new furnace bears this out. When the job was completed there wasn't a trace of the old furnace and the area was spotless. The new unit looked like a work of art and wasn't nearly as obtrusuve and noisy as the old one and now we have efficient, 21st century heating.
Skip B.
Sep 2015
When Ken came to my house to provide an estimate he looked at my existing condition and offered alternatives that I could perform myself in lieu of installing a heat pump. He admitted that he was not a good salesman. I appreciated his honesty and decided to have him install a heat pump anyway. The installation occurred over two different days since I had electrical work that Ken could not do himself and had to sub out. Since the subcontractor ended up doing the work far less than Ken had quoted, he adjusted the bill down. I believe Ken to be an honest businessman.
So far the heat pump is working well as a cooling unit. I am satisfied with it's performance so far. I can only assume that it will function as well in the heating mode. I'll find out in a month or two.
Calvin B.
Jun 2015
Ken was great. He took the time to explain not just about our new system and how it works but all of my many many other questions. He also took the time to route all of the pipes in a way to get the best use of space. We received quotes from many other installers before settling on K&J Heating and glad we made the call. We will be returning for future projects and can't say enough praise for the quality work.
John H.
Jan 2015
Was at the house for two days and installed (replaced) heating and hot water system. Did a great job.
Anne A.
Dec 2014
unknown
Douglas H.
Sep 2014
The friendliness and response is amazing.
Diane E.
Apr 2014
It was really good. We felt like he was very professional. He came and fixed a problem we had with the furnace. He came back to make sure everything was working fine. He said not to hesitate to call him if there are any further problems and said if there are, he would come back and fix it. He is very efficient. Right now, he has one other gentleman that works with him. When we talked with him to install a gas fireplace, it was too expensive, so he found us something that was much less expensive and installed everything for us. He made sure everything was secure. He was here when the gas folks came to connect the hoses. His prices are reasonable. He charges per hour and the materials on the gas fireplace was much lesser than another person I had out here was promoting. The total price included the materials, the fireplace and installation.
Bennet W.
Mar 2014
Fantastic service. Ken (the owner) was solid. Fixed the problem and was super nice at the same time. Highly recommend!
Deborah C.
Dec 2013
My oil furnace started leaking water on 12/11. I called the company that has maintained it for several years. It is an oil company that I also purchase propane from for cooking. They diagnosed the problem, said it was a $400-$500 job to replace the coil gasket and said someone would call back. I gave them my cell # and told them that was the best # to reach me. I didn't hear back from them so the next day I called again and was told again that someone would call me. Instead of calling me directly they left a message on my home phone stating that because I was not a "preferred customer" they would not be able to schedule the repair until January. I was not a preferred customer because I did not purchase my heating oil from them. In the meantime the boiler was leaking profusely. Every hour a bucket had to be emptied or the cellar would flood.
I called K&J in Gray. He very promptly returned my call. A couple hours later he was at my house. He tightened the gasket and stopped most of the leak (something the other company should have done but didn't). The next morning he showed up as promised, repaired my furnace and charged about half what the other company would have charged. He was very professional, polite and knew what he was talking about. I recommend K&J highly. It is almost time to replace my aging burner and I won't hesitate to use this company. I wish I had found them sooneer!
I called K&J in Gray. He very promptly returned my call. A couple hours later he was at my house. He tightened the gasket and stopped most of the leak (something the other company should have done but didn't). The next morning he showed up as promised, repaired my furnace and charged about half what the other company would have charged. He was very professional, polite and knew what he was talking about. I recommend K&J highly. It is almost time to replace my aging burner and I won't hesitate to use this company. I wish I had found them sooneer!
Shaun H.
May 2013
I found out they weren't the right company. They checked out my system for me though & put information into a packet for me. They were very professional & I plan on doing business with them now!
Deborah C.
Apr 2013
My experience with them was excellent. They came and did the job they were supposed to do, they did it well, they did it professionally, and the end result is what they did is still working beautifully. The cost was part of an entire contract because we had our bathroom redone and they were part of the team that did it.
Jan F.
Nov 2012
Upon a referral from my contractor, I contacted this provider and met the representative at my home on 8/21/2012. The purpose of the call was to purchase and install a gas stove for heating. On 9/07/2012 I emailed inquiring about the proposal; the representative responded with total price. I emailed again on 9/24/2012 that I had not received the actual proposal. On 10/03/2012 I received the proposal and responded on 10/5/2012 that I would like to proceed. On 10/22/2012 upon inquiring about the status, I was informed that the order had been canceled, but was being re-submitted. Finally, on 11/19/2012 I emailed that I was not satisfied with the level of customer service and informed K&J that I was no longer interested in doing business with them.
I'm not giving this business an "F" because they were not rude to me or steal from me. They just provided very bad service.
The representative from K&J responded:
Jan,
I do not blame you in any
way. I would do the same thing as you. If any consolation, the salesman
who handled this order has been fired.
Happy Thanksgiving,
Ken
Kenneth A. Viger
K&J Heating, Inc
168 Lewiston Rd
Gray, ME04039
I'm not giving this business an "F" because they were not rude to me or steal from me. They just provided very bad service.
The representative from K&J responded:
Jan,
I do not blame you in any
way. I would do the same thing as you. If any consolation, the salesman
who handled this order has been fired.
Happy Thanksgiving,
Ken
Kenneth A. Viger
K&J Heating, Inc
168 Lewiston Rd
Gray, ME04039
Response from K&J HEATING, Inc
"I, as the owner of K&J Heating, take full responsibility for this failed transaction. On 09.07 the Member sent me a message asking about an actual proposal. I was away on vacation, but I responded with the actual cost in an email. I stated that I could send an actual proposal when I returned to the office. I almost always include the statement the "an actual proposal/ quote can be prepared if you decide to move forward with this project", I failed to include this line. On 9.24 The Member emailed asking a question about the offered equipment and about the proposal. I had assumed that the Member was not interested before this date as I had not heard from her. I should have checked in with the Member to verify instead of assuming. The Member gave the go ahead for me to draw up a proposal on 09.24. I sent the Member the proposal on 10.03 and on 10.05 the Member gave the go ahead. I ordered the stove from my supplier. On 10.22 I checked with my supplier to find out where the stove is. I was informed that the order was not in the system any longer. I re-ordered the stove. I then informed the Member of what had happened. On 11.19 The Member emailed and cancelled her order as she was not happy with the level of customer service she had received. I completely agree with the Member's decision. I personally should have stayed on top of the status of the order. I contacted my supplier to cancel the order and to ask where the stove was. On 11.19 I received a call from the Stove manufacturers Representative. He wanted to apologize and stated he would find out why the stove still hadn't shipped. He also asked if he could have the customers contact info so he could explain that his company failed to provide the equipment. I stated that it would not be necessary as I was accepting full blame. He called back on 11.20 and explained that he could not find any reason for the delay in shipping the equipment. With another apology he again asked for the customers contact info in the hopes that he could make things right. Again I declined. This entire failure is my responsibility and as much as I am sorry for disappointing the Member, I have already instituted an new follow up procedure at our company so that this does not occur ever again. Member, I offer my humblest apologies. Ken"
Deborah C.
Sep 2012
It went very well overall, with all of the work's being done in a very professional manner, with the technicians taking time to explain the details of the system's function as well as to clean up and restore the areas in which they worked. In addition, they will plan to return in the fall when the temperature drops sufficiently in order to "tweak" the system to ensure that it operates as designed.
Adam G.
Apr 2012
I am a first time home buyer and the previous owners recommended that I use K&J Heating for our furnace maintenance because that is who they had used in the past.
In February, I called to scheduled a cleaning and they showed up promptly at the time we agreed upon. Before the cleaning they took the time to go through the parts of the system with me, give me an overview of how the system works and answer any questions I had.
A month later my furnace started acting up and would automatically kick off. I had to reset it in the morning when I got up and I called K&J that evening and left a message to explain what was happening. (They do offer 24 hour emergency service, but I didn't feel I needed that) They gave me a call back first thing the next morning and said he would be by around 10am.
While at work, they called me and said that they had spent 3 hours tearing down my furnace and checking everything over and didn't find anything wrong. He explained that they installed a digital modular that would be able to record the last 15 cycles in case this happens again they could track it. They did not charge for the 3 hours of labor or the modular that was installed. These guys are top rate and I would highly recommend them to anyone who is looking for honest people who will treat you fairly.
In February, I called to scheduled a cleaning and they showed up promptly at the time we agreed upon. Before the cleaning they took the time to go through the parts of the system with me, give me an overview of how the system works and answer any questions I had.
A month later my furnace started acting up and would automatically kick off. I had to reset it in the morning when I got up and I called K&J that evening and left a message to explain what was happening. (They do offer 24 hour emergency service, but I didn't feel I needed that) They gave me a call back first thing the next morning and said he would be by around 10am.
While at work, they called me and said that they had spent 3 hours tearing down my furnace and checking everything over and didn't find anything wrong. He explained that they installed a digital modular that would be able to record the last 15 cycles in case this happens again they could track it. They did not charge for the 3 hours of labor or the modular that was installed. These guys are top rate and I would highly recommend them to anyone who is looking for honest people who will treat you fairly.
Licensing
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FAQ
K&J HEATING, Inc is currently rated 5.0 overall out of 5.
K&J HEATING, Inc accepts the following forms of payment: CreditCard
No, K&J HEATING, Inc does not offer free project estimates.
No, K&J HEATING, Inc does not offer eco-friendly accreditations.
No, K&J HEATING, Inc does not offer a senior discount.
Yes, K&J HEATING, Inc offers emergency services.
No, K&J HEATING, Inc does not offer warranties.