About us
With over 33 years in the business, moody’s has become maine’s industry leader in auto body and collision repair. As a direct repair shop for a variety of insurance companies, we guarantee that we will take the steps necessary to make this a seamless repair process.
Business highlights
48 years of experience
Services we offer
Repair and replacement of collision frame suspension and wheel alignment, paint less, collision repairs, glass replacement, towing & concierge.
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Reviews
4.99 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 11% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-9 of 9 reviews
Karla M.
Sep 2020
Auto Body Work
Terrible customer service. I needed a new tailgate. When I first went in they indicated maybe it would take 3 days. I was replacing the tailgate completely. So I took it in on a Monday. Then they told me probably be Friday. Friday comes around. No word so I call them. Oh, a part didn't come in, probably be Tuesday. Okay. Fortunately, we have several vehicles so I didn't need to rent a car in order to have transportation. Now, it's Tuesday. Not a peep out of them. I called the Windham shop where I had dropped it off. Well, they couldn't find the part, which turned out to be the tailgate, locally, so had to order from California. It wasn't even there yet. Now they've had my truck a full week and didn't even have the part there when I dropped it off. They never told me that. I said FORGET IT. I'm picking it up. Ok, they said they'd leave it out front. We went to Windham and it wasn't there. They had moved it to the Gorham shop. I have no idea if they drove it over or not, but they certainly never told me that they would be doing the work in Gorham, nor did I give them permission to drive it. So, we had to drive all the way to Gorham to get the truck. When they said they'd put it out front, they never told me that would be in Gorham. To say that I'm furious is an understatement. Gaslighting and deceptive practices are not good PR. I could have understood if they had told me they had to order it and required a deposit in case I changed my mind and went elsewhere, but I wasn't even given that option. Worse, now I have to start over and go through this all again, all of which is made more complicated by the pandemic.
H R.
May 2017
Auto Body Work
It was hard to believe the amount of repair needed to replace a bumper cover. A number of items needed to be removed and re-installed to get at items that did need repair. Ended up with three pages on the summary of repairs. Bumper was mis-ordered, causing several days of delay. Car was returned in factory condition, which I appreciate, however, it was an ten year old car that I bought used. Not sure it was worth the time and money.
Nina P.
May 2016
Auto Body Work
unknown
Janice C.
Nov 2015
Auto Body Work
unknown
Pat M.
Oct 2015
Auto Body Work
unknown
Amy S.
Jun 2014
Auto Body Work
unknown
William S.
May 2013
Auto Body Work
unknown
Carole H.
Dec 2012
Auto Body Work
Work will be done in the Spring. Weather,now, too cold to remove dents from the cars.
Frankie P.
Aug 2012
Auto Body Work
They matched the paint on it. I continued using the car for another 2-3 years after. The paint cover never changed. I never had trouble with the body. It still remains in alignment and straight. They were very thorough explaining what needed to be done. They were not condescending at all. They didn't talk over my head but they didn't treat me like I was stupid either. They returned parts without being asked. The only complaint that I had was that the work was done a bit slowly.
Margaret D.
Aug 2012
Auto Body Work
I would give them A across the board and I have recommended them to other people. We have been going to them for 30-40 years.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Moody's Collision Center is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Moody's Collision Center accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, Moody's Collision Center offers free project estimates.
No, Moody's Collision Center does not offer eco-friendly accreditations.
No, Moody's Collision Center does not offer a senior discount.
No, Moody's Collision Center does not offer emergency services.
Yes, Moody's Collision Center offers warranties.
Moody's Collision Center offers the following services: Repair and replacement of collision frame suspension and wheel alignment, paint less, collision repairs, glass replacement, towing & concierge.