InterCoastal Concrete & Waterproofing Inc

From not having experience in what to expect it went well. Except for some delays getting the owner to finish certain stages in a more timely manner. In hindsight I would have preferred steel beams as opposed to wood. I would have made sure that the house was leveled more and would have payed attention to drainage and disposale of existing debris. So because I did not know to do these things, I cannot put the blame on Coastal. I think they are a good, family owned company. I enjoyed working with Engrid (wife). She was very attentive and responsive. Our basement remains very dry and we have had no problems with water or settling of the house. I would hire them again with a better understood contract.

The first challenge was deciding if we should do an inside fix or and outside fix. Intercoastal gave us great advice and an honest assesment of what really needed to be done. He said our drainage system was fine, we just needed to find where the pipe that it connected to drained to daylight. I had already spent weeks trying to do this same thing, but he found it on his first visit (it ended up being across the street in my neighbor's yard). Because it was not our property, we could not dig it up there to fix it so again, Intercoastal gave us great advice and suggested we just rerun the pipe into a drainage area in our own yard. This was the perfect fix and it has drained BEAUTIFULLY ever since. The company owner's wife was a GREAT communicator letting us know when they work would be done. The guys who actually did the work were great as well. They did alot of digging onour property but somehow put everything right back to the way it was before the digging ... including my favorite hostas that had to be dug up and temporarily moved. They very carefully dug them up in clumps and then set them right back when they were done. I was very very pleased. Most importantly though, they were very honest and up front with us and were comitted to doing only what it took to fix the problem and not any extra work to make a buck.