Maine Street Florist & Gifts

Our daughter, who lives in the Boston MA area, ordered flowers, online, through "Standish Today Florists", to be delivered in Maine for her mother's birthday (the florist who actually made up the arrangement was "Maine Street Florist and Gift"). She used the Maine phone number provided as Standish is 5 miles from our house. Immediately after the delivery, a picture was taken of the flowers and emailed to our daughter, who became very upset because the arrangement received looked nothing like the one pictured in the florist's advertisment. She called the florist and said she was very dissatisfied with the arrangement received. The young lady she spoke with asked for the order confirmation number and said they would look into it. An email with the picture of the flowers, as delivered, was sent to the florist. The florist did not respond, so my daughter called them again and spoke with a man who said he had seen the arrangement before it left the florist's and was satisfied with it and was not going to do anythig further about it. My daughter then sent a second email stating she was extremely upset with their response to the situation and that she would never do business with them again. She also mentioned that she posting a review of the experience she had with this florist on "Angies List". In a little over ½ hour after sending the email, she received an email from the florist, saying: "I am sorry you were upset by the arrangement as you are - and out of fairness and to ease some of your hurt feelings I am giving you a discount of $15.00 - hope you have a better day" An additional note: The delivery address for the flowers is the first house on a street off a major state highway, approximately 7 easy miles from the florist, going through 2 rotarys and 1 left turn. The mail box and the newspaper box are both marked with a large street number. About 2 minutes before the deliverywas received, we got a call from the young woman delivering flowers asking where on Wood Road we lived. We told her and she was seen coming down the street as we hung up. The discount the florist gave my daughter was the same amount he charged for the delivery fee.