Approved Pro
MAC Heat Pumps
Heat Pump Installation and Replacement, Heat Pump Repair or Service, Commercial Heat Pump Installation or Replacement Service,
About us
We are a locally-owned and operated, full-service ductless mini-split heat pump company. Our goal is to provide Mainers with affordable heating and cooling solutions. Contact us and we'll do a complimentary, no-obligation evaluation of your space. If a heat pump is right for you, we will be there through every step: system design, installation, rebates, and service - with a long-term commitment to you as our customer. Unlike some companies that are only interested in the sale and nothing more, at MAC Heat Pumps we're here for the life of your heat pump.
Business highlights
14 years of experience
Services we offer
Cost and Savings Analysis, Ductless Mini-split Heat Pump Cleaning / Maintenance - Air Source Only, Ductless Mini-split Heat Pump Installs / Replace - Air Source Only, Ductless Mini-split Heat Pump Service / Repairs - Air Source Only
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.922 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 5% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-22 of 22 reviews
Brian S.
Jan 2024
Heat Pump Installation and Replacement
Was nice to hire experienced labor for once. Good experience.
Arthur P.
Jul 2023
Heat Pump Installation and Replacement
The crew sent was on time, professional, friendly, efficient, clean and organized. The electrician was the first to arrive and installed the new breakers to the panel and installed the wire for the condenser unit and the wall mounted blowers. The crew installed two power head blowers, one for a large sunroom and another for the living room. The heat pumps are nearly silent yet powerful enough to do the entire first floor of our 3000 sq foot home. The entire install was done in one day and we were thrilled with the result. The estimator who came out took pictures and helped decide what the best options were according to our wishes and needs. This is what this company specializes in and they have it down to a science.
Janice S.
May 2023
Heat Pump Installation and Replacement
These people were very professional and efficient. They kept us well informed throughout the process from initial estimate through electrical work to final Installation. I would not hesitate to recommend them to anyone.
Robert P.
Apr 2021
Heat Pump Repair or Service
Here on time,clean when done! Excellent service!
Paul E.
Jan 2020
Heat Pump Installation and Replacement
Every thing works good
Response from MAC Heat Pumps
"Thanks Paul!"
Alan D.
Dec 2019
Heat Pump Installation and Replacement
This company was very good about scheduling install around my renovation activities.
Response from MAC Heat Pumps
"I'm glad our company was able to accommodate to your schedule, and provide you with a successful installation. Thank you for your business!"
Jennifer R.
Dec 2019
Heat Pump Installation and Replacement
Response from MAC Heat Pumps
"We appreciate your 5 star review!"
David K.
Dec 2019
Heat Pump Installation and Replacement
They were friendly and professional and did exactly as they promised in a very timely fashion. The way businesses SHOULD be.
Response from MAC Heat Pumps
"Thanks David."
Mark T.
Jul 2019
Heat Pump Repair or Service
We recieved complete answers to our questions and we found out our heat pumps were still under warrantee a question we had not considered asking about. Thanks for your help Mark Tuck
Response from MAC Heat Pumps
"Thank you for the review, Mark! We're glad we were able to answer any questions you may have had."
Suzanne S.
Mar 2019
Heat Pump Repair or Service
They came on time and worked efficiently. The price that was charged to install a new compressor for my heat pump was reasonable. I was also impressed by the fact that they called the following week to check on my satisfaction. Most companies don't do that.
Response from MAC Heat Pumps
"Suzanne, thank you for sharing your positive feedback with us."
Samuel J.
Sep 2018
Heat Pump Installation and Replacement
This is a fine company, and we are totally satisfied with the work. The crew arrived at 8AM, installed the heat pump, and were all cleaned up and gone by noon. I was amazed. The instructions given for running the unit were explained thoroughly, and we are very happy with it.
Response from MAC Heat Pumps
"We are thrilled to hear how happy you are with the work our technicians provided. Thanks again Samuel for doing work with us."
Arthur S.
May 2018
Heat Pump Installation and Replacement
Very professional.
Response from MAC Heat Pumps
"We greatly appreciate your feedback."
John C.
May 2018
Heat Pump Installation and Replacement
They were responsive and timely, neat and innovative. I was very pleased with their service.
Response from MAC Heat Pumps
"Thank you for sharing your experience with us at MAC Heat Pumps. It's great to hear how pleased you are with our service."
Elisha S.
Feb 2018
Heat Pump Installation and Replacement
The MAC crew were so knowledgeable and friendly, it made the whole process a breeze! My heat pump works amazingly! I love it!
Response from MAC Heat Pumps
"Thank you for your kind words, Elisha! It's nice to hear your process went so smoothly."
John C.
Jan 2018
Heat Pump Installation and Replacement
Direct and to the point. Heard news I didn't want to hear, but also heard the bottom line of what to do about it. All communication was clear and concise, work completed on schedule, almost to the minute. Good job, guys.
Response from MAC Heat Pumps
"Thank you for your honesty John. Communication and punctuality are both very important to us."
David S.
Sep 2017
Heat Pump Installation and Replacement
Had heat pumps for over three years and cost estimates and savings are right on the money. Call me every year to check in on if everything is okay.
Response from MAC Heat Pumps
"Good to hear David! We look forward to working with you again in the future."
Joyce S.
Sep 2017
Heat Pump Repair or Service
He tried to accommodate my preferences better than the competition.
Response from MAC Heat Pumps
"Here at MAC we try our best to satisfy our customers wants/needs. We hope everything is working well for you, Joyce."
Gretchen S.
Sep 2017
Heat Pump Installation and Replacement
The best thing we ever did. Very happy with service and the system.
Response from MAC Heat Pumps
"Thanks for the 5 star rating Gretchen!"
Michael P.
Sep 2017
Heat Pump Installation and Replacement
Very responsive and provide good service.
Response from MAC Heat Pumps
"We're glad we were able to provide the service you were looking for."
Patricia T.
Sep 2017
Heat Pump Installation and Replacement
So glad for heat pumps. Very easy and does the job. Economical as well.
Response from MAC Heat Pumps
"Thank you very much for your review!"
Jim L.
Aug 2017
Heat Pump Installation and Replacement
The best technicians in the business.
Response from MAC Heat Pumps
"We appreciate that, Jim."
Arthur R.
Aug 2017
Heat Pump Installation and Replacement
He put in 5 heat pumps for me over the space of 2 years for five of my properties. Yes, I liked him.
Response from MAC Heat Pumps
"Thank you for being such a loyal customer, Arthur!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
MAC Heat Pumps is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
MAC Heat Pumps accepts the following forms of payment: CreditCard
Yes, MAC Heat Pumps offers free project estimates.
No, MAC Heat Pumps does not offer eco-friendly accreditations.
No, MAC Heat Pumps does not offer a senior discount.
No, MAC Heat Pumps does not offer emergency services.
Yes, MAC Heat Pumps offers warranties.