GC Renovations Inc

"The customers did hire us to install vinyl floors in the areas specified. The customers were very anxious and impatient when scheduling and understanding some jobs run longer due to unforeseen circumstances. My installer was clean, and showed up to do the job as needed to complete. We ran into a couple issues with the transition strips that were picked and purchased by the home owners and not being what the home owners wanted after receiving product. So once the flooring was finished we left with knowing we had to return to install the transition strips when they received the product. The problem was that there was no communication as to when that would be. So how do you schedule something with no dates provided. We simply asked that once they knew when the transition strips arrived we would fit them in in between jobs to install. Of course they weren't happy that they had to wait for us. Unfortunately in the middle of a job i cant just pull out to go install the remaining products with out the current customers getting aggravated. My installers finished the tile job with quality and attention to detail. The grout line against the cabinet was the same as any other grout joint on the floor which was 1/4 inch for a 16"x16" tile. It was required for sealing to prevent water from getting under the tile. As for the employee being distracted and on his phone and going outside all the time-The employee was going in and out to cut the tile outside to prevent messes inside. Yes he could have set up a area with drop cloths to be more efficient but it was just how he did it. GC Renovations is a very reputable company in the area with many references, testimonials on or website at www.gcrenovationsmaine.com. I encourage anyone with disbelief to contact me directly to be shown real proof of our reputation that we work very hard for."