The Step Guys
About us
We prove this every day. We make the kind of steps you need to get in and outta your house in style. The kind of steps that add lasting value to your home. Our steps are beautiful, durable, maintenance free, and affordable. Precast concrete steps that look like granite . Steps with brick and real fieldstone too
Business highlights
Services we offer
Pillars & Posts, Precast concrete step choices, Railings, Retaining Walls
Amenities
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 25% | ||
| 0% | ||
| 0% | ||
| 0% |
I broke out the experience into few areas to help illustrate the and quot;goodand quot; and and quot;areas for improvementand quot;.
PRICING
-Excellent. A or A+. These guys are extremely competitive in pricing and their product pricing will undercut any custom stair solution for your home.
ESTIMATE PROCESS
-Excellent. Sales guys are prompt, courteous, knowledgeable, etc.
WAITING PROCESS
-Satisfactory. I was quoted a wait period of 5-6 weeks. I took several weeks longer than that for them to build the steps off-site, due to delays caused by the railings.
IMPLEMENTATION
-Needing some improvement. This is partly my fault. The day that they came for install there was torrential downpours. Hindsight 20/20, I should have sent them away and asked for them to come back at a later date. However, it was indicated that there would be no problem. The trucks tore up the sod on my front lawn, and did significant damage to my irrigation system as well. When they completed the step-install, no cleanup was done. They hauled away the old steps, but left pieces on my lawn, such as a 8 foot cross-support beam for me to dispose of. In addition, to install the stairs, they had to rip up some of my brick walkway. About 100 bricks were left scattered on my lawn and mulch areas. It was about 30 minutes of cleanup for me to take care of. Not huge deal, but inconvenient.
Because it was raining so hard, they couldn't install the railings the same day. It took them about 3 weeks to get them to come back to install the railings. I received the bill for the stairs prior to the job being completed (not a biggie either, but I found strange).
QUALITY OF PRODUCT
-TBD - The aesthetic look of the product is excellent. I am very happy with it. However, the true judge will be the durability of the stairs over time (wear, and whether there is any and quot;settling/movingand quot; over time). I will revise this post after 1 year to update the status of the stairs.
Licensing
State Contractor License Requirements
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