Business highlights
30 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesSenior Discount
5%
Emergency Services
YesAccepted payment methods
Reviews
3.01 Reviews
Showing 1-1 of 1 reviews
DAVID C.
08/2006
landscaping, lawn service, tree service, pressure washing
 + 2 moreFirm is professional to deal with, but my talks with it didn't always translate into quality work actually done by its crews. Tree trimming was done very well and I was happy with the small landscaping work they did for me. Pressure washing was done well, but only after a callback complaint. The concerns I've had are the length of time it takes to get a response or to get work done, and its ability to get it done right the first time. I ended the service today for 2 reasons: 1.) I authorized service in April for work that is still not completed here in mid-August. Crews have been out three times and never did get pine needles raked up in the back yard. Other work WAS done to my satisfaction. 2.) Secondly, my lawn was decimated by grub infestation. Natural Image was out every week to mow but failed to recognize or suggest treatment remedies for this, and I now facing a reseeding job. The company would be fine if it were a bit more responsive, timely, and did things right the first time.
Description of Work: This company has been mowing my lawn for nearly three years now. In addition, they have performed additional services: tree trimming, landscaping, mulching, pressure washing, and the like. I pay $37 per mowing for a 1/3 acre lot. Other services were competitively priced in my opinion. My latest job was trimming a number of trees; pressure washing my deck; siding and front steps; and raking some pine needles; and clearing out the debris from tree trimming. The initial work was mostly done within 2-3 weeks, but the COMPLETION of work is not done yet; four months later. Three tries simply to rake up some pine needles is not acceptable. I would've done it myself except I am recovering from a major accident and am disabled. Some work is done well and reliably, other work is not. The inconsistency was troublesome for me, but may not be for others. I like things done quickly and correctly the first time out.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$37
Response from NATURAL IMAGE LANDSCAPE
Contact information
PO BOX 14, Woodstock, MD 21163
www.naturalimagelandscape.netService hours
Monday:
7:00 AM - 5:00 PMTuesday:
7:00 AM - 5:00 PMWednesday:
7:00 AM - 5:00 PMThursday:
7:00 AM - 5:00 PMFriday:
7:00 AM - 5:00 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pressure Washing,
Tree Service,
Lawn and Yard Work,
Landscaping,
Mulch and Topsoil,
Leaf Removal,
Lawn Fertilization & Treatment
FAQ
NATURAL IMAGE LANDSCAPE is currently rated 3 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
NATURAL IMAGE LANDSCAPE accepts the following forms of payment: Check,MasterCard,Visa
Yes, NATURAL IMAGE LANDSCAPE offers free project estimates.
No, NATURAL IMAGE LANDSCAPE does not offer eco-friendly accreditations.
No, NATURAL IMAGE LANDSCAPE does not offer a senior discount.
Yes, NATURAL IMAGE LANDSCAPE offers emergency services.
No, NATURAL IMAGE LANDSCAPE does not offer warranties.
NATURAL IMAGE LANDSCAPE offers the following services: PATIOS WALKS, LAWN MAINTENANCE, PATIOS & RETAINING WALLS, LEAF REMOVAL, SOD INSTALLATION, SHRUB & HEDGE TRIMMING, TREE PRUNING, TREE & SHRUB PLANTING, FLOWER BED MAINTENANCE, PLANTING OF PERENNIAL OR ANNUAL FLOWERS, MULCH, BARK, & DECORATIVE ROCK INSTALLATION.
Contact information
PO BOX 14, Woodstock, MD 21163
www.naturalimagelandscape.netService hours
Monday:
7:00 AM - 5:00 PMTuesday:
7:00 AM - 5:00 PMWednesday:
7:00 AM - 5:00 PMThursday:
7:00 AM - 5:00 PMFriday:
7:00 AM - 5:00 PM