Affordable Automotive

"[Member Name Removed], THANKS FOR THE KIND WORDS. WE WILL HELP IN ANYWAY WE CAN. ONE LESS WORRY FOR YOU. WE LOVE TO HELP FOLKS AND....... WE STILL GET TO PLAY WITH CARS EVERY DAY. IT'S FUN AND WE GET TO MAKE A DIFFERANCE IN THE REPAIR WORLD. LOTS OF NOT SO GREAT SHOPS OUT THERE. WE TRY EVERY DAY TO MAKE OUR INDUSTRY BETTER AS WELL AS OUR CUSTOMER SERVICE EVERY DAY, PASSION FOR WHAT YOU DO IS NOT WORK. THANK'S ONCE MORE FOR THE KIND WORDS. CALL ANY TIME, FROM ANYWHERE."

"[Member Name Removed] SORRY TO SAY THAT YOUR SUV WAS NOT ONE OF GM'S BEST EFFORTS. THEY HAVE KNOCKNG NOISES IN THE FRONT SYUSPENSION AND A WHOLE LIST OF ISSUES. WE PROMISE TO DO OUR BEST TO GET THE BEST PRODUCT BACK TO YOU. CALL WITH QUESTIONS ANY TIME. WE HOPE THAT FOLKS UNDERSTAND THAT CARS ARE CARS, SOME BETTER THAN OTHERS. YOURS HAS HAD SO MANY HANDS IN IT THAT HALF OF THE PROBLEM WAS GETTING THE SUV BACK TO GROUND ZERO TO START THE DIAGNOSTIC AND REPAIR PROCESS. IF ISSUES ARISE IN THE FUTURE, JUST CALL AND WE WILL WORK THRU THEM. THANKS FOR THE FEEDBACK. PLEASE CALL US AND LET US KNOW IF THE CHECK ENGINE LIGT IS STAYING OFF THAT THE OTHER SHOPS JUST COULDN'T REPAIR. REMEMBER THESE RIGS ARE FULL OF NOISES AND LITTLE ISSUES. WE STAND READY TO HELP. AND IT WAS GREAT THAT YOU HAD A NICE LONG LIST OF QUESTIONS AND ISSUES THAT YOU NEEDED INFO ON. CALL ANYTIME GOOD OR BAD, WE ARE HERE TO HELP CARL K, OWNER"

"[member name removed] NOT ALL FOLKS THAT DO REPAIRS ARE QUALITY BASED. YOUR PROBLEM WAS POOR BODY WORK FROM THE PAST. IT GETS A CHANCE TO SHOW THE CUSTOMER THAT WE KNOW MORE THAT ELECTRONICS, DIAGNOSTICS , EMISSIONS SUSPENSIONS AND OTHER ITEMS. A LITTLE BODY WORK ADJUSTING AND SOME RUST CONTROL WAS ALL YOU NEEDED. EASY AS PIE ( AND I KNOW HOW EASY IT IS TO EAT PIE) BOTTOME LINE, IT'S CUSTOMER SEVICE. AN HOUR OF WORK TO KEEP THAT CAR TIP TOP WAS A DROP IN THE BUCKET. THE SMILE ON YOUR FACE WAS THE PAY OFF. ANYTIME WE CAN HELP JUST CALL. YOUR ON THE "A" LIST AS A LOT OF OUR CUSTOMERS ARE. THE GAL'S IN THE FRONTOFFICE WRITING SERVICE WILL SET US STRIGHT AND SET A PRIORTY ON REPAIRS. ( SOMTHING ABOUT GIRL POWER ) STOP BY ANY TIME. WE REALLY DO ENJOY FINDING AND REPAIRING ISSUES THAT OTHER SHOPS WORKMENSHIP CAUSED ISSUES. THANKS FOR THE KIND WORDS"

"Thank You so much for the review. Automotive repair is far more than just repairing automotive issues. As most of my team are retired military,We take pride in what we do. It's not just a job to us. Evey customer we get to talk to and help is a mission complete. The Gal's in the front office are great. They really help us understand what the customer needs and how we fit in to make things better for the customer. The time we spend with our customers on test drives and conversations is what we do. As you already know CUSTOMER SERVICE seems to be a lost part of business today. We like to think our one on one approach is better. But the fact is you listened to your car and relayed that mass of information to us. You helped us help you. We are here to help. NOT a chain store, not driven by some company manager states away or numbers games. Just local professionals helping local people with automotive problems one at a time. Hope to see you in the future. And as you already know, you can talk to the owner any time. Many Thanks, Drive Safe.........Carl K. Owner/Founder"

"Thank You for the reveiw. We are here to help our customers with a open mind, customer service and sound/safe automotive repairs. Anything within our power to make that process better we will do. Sometimes repairs are more than we expect. However, it's better to know right up front what you need than to mask the problem and send you down the road unsafe and not knowing what problems really need addressed. We look forward to helping you with the stress in life that is related to automotive maintenance and repairs. Thank again, Drivw Safe, Call anytime...........Carl K Owner/founder"

"DUE TO THE TIME FRAME, I HAD TO PULL SOME FILES AND DIGITAL PICTURES OFF OUR SERVER. I WANT TO START BY STATING THAT PEOPLE BRING AUTOS TO US TO REPAIR/S . THIS HIGHT MILAGE GERMAN AUTO HAD BEEN TO MANY OTHER NON CERTIFIED SHOPS. IN FACT A MAINTENANCE LIST WAS PRESENTED TO US TO LOOK AT AND DIAGNOSE. THIS INDICATED THAT THE OTHER SHOPS JUST MISSED THE MARK ON THE REPAIRES. ONE SHOULD NOTE THAT CARS NEED MAINTENANCE, LIFE GETS BUSY AND WHEN OUR TRANSPORTATION LETS US DOWN IT IS UPSETTING. WE FOUND THAT THE WRONG PARTS WE INSTALLED ON THIS CAR , SOME SAFETY ISSUES. REGULAR MAINTENANCE IS THE KEY. THE CAR CAN'T HAVE A NICE COAT OF WAX AND NOT CORRECT MAINTENANCE FOR YEARS + THE HIGH MILAGE. BOTTOM LINE, THE CUSTOMER AUTHORIZED THE REPAIRS. SHE DROVE THE CAR AWAY IN MUCH BETTER SHAPE AND SAFER AS WELL. I WOULD THINK THAT ONE WOULD NOT DRIVE THAT DISTANCE JUST FOR AN OIL CHANGE, OUR LUBE SERVICE IS OUTSTANDING , BUT IT COULD OF BEEN DONE WITH WAY LESS TRAVEL. THE LESSON HERE IS GET THAT AUTO IN TWO TIMES A YEAR FOR SERVICE SO NO SURPRIZES POP UP.LOOK AT THE OVERALL COST OF OWBERSHIP. WE DO SAVE USED PARTS FOR CUSTOMER INSPECTION IF REQUESTED. HOWEVER WITH THE SIZE OF THE SHOP AND VOLUME OF WORK WE JUST CAN'T STACK ITEMS UP. WE ARE A GREEN FACILTY, THAT IS TO SAY TIRES, ( FOR FIRE SAFETY) SCRAP METAL AND USED PARTS GET PICKED UP WEEKLY UNLESS REQUESTED TO HOLD PARTS. THE UPSIDE, SHE DROVE THE CAR MANY MORE MILES WITHOUT ISSUES. SAFE AND RELIABLE. SORRY THAT SHE WAS STRESSED , WE WORK HARD TO MAKE THE REPAIR PROCESS LESS PAINFUL. THANS FOR THE FEED BACK, GOOD OR BAD."