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Walker Furniture Services

Founded 2007 • With Angi since March 2012

5.0

(47) Verified Reviews

Business Details

Phone Number

Address

308 Buena Vista Dr

Westminster, MD 21157

Description

Rusty Walker has been providing customer service for the past 30 years, the last 15 specifically with furniture restoration in the Washington, DC and Baltimore, MD metropolitan areas. We enjoy working with residential clients to restore an heirloom, update their decor or help with pet or child wear and tear. We are also comfortable sorting out moving damage and insurance work to satisfy the claims. I have been lucky enough to provide a variety of services to: The Pentagon, US Federal Reserve, US Capitol, International Trade Commission, US Court of Appeals, US Department of Commerce, US State Department, Augusta National Golf Club, Lowes Island Country Club, Belle Haven Country Club, Kennedy Center for the Performing Arts (Presidential Box), British, German, Spanish and Turkish Embassies, Willard Hotel, Hay-Adams Hotel, 4 Seasons Hotel, Mandarin Oriental Hotel, Marriott Corporate Office and Hotels, Hilton Hotels,...

Verified Reviews

A few reviews for this pro...
5.0

10/21/2019


Steve L.

Rusty did another terrific job for us. He refinished a sizable section of our kitchen cabinets; - the quality and finish were terrific. He also replaced the door hinges and drawer slides with soft close ones. He was very considerate of our schedule. Will call on him again next time we need refinishing or other furniture-related services.

Description of Work
Refinishing kitchen cabinets & adding soft close hinges & drawer slides

Category furniture repair

5.0

09/19/2019


CAROLE G.

Rusty is both honorable & incredible! We have very expensive & difficult JeldWen doors that required refinishing, but that company is exceedingly difficult to deal with! Rusty called them to be certain of the refinishing process. When the process did not produce the results that he & we wanted, he tracked down better info & redid the doors. When the final finish was still not acceptable to all of us, he returned once again & did a beautiful job! He would not take a penny extra, nor did he ever complain about the difficult situation. His work is superb (when JeldWen instructions don’t create problems!) and he is wonderful to deal with! We recommend him highly and without reservation!!

Description of Work
Refinishing a very expensive fiberglass double front entry door.

Category furniture repair, doors

Service Provider Response

Thanks for the kinds words. It also helped that you were good to work with.
5.0

05/01/2019


Joy M.

The table looks like new!! Pick-up and delivery went like clockwork.

Description of Work
Refinished a table that we have been using everyday for more than 35 years.

Category furniture repair

5.0

11/18/2018


Will S.

Rusty stained a bookcase and cabinet for us, and did a phenomenal job! It looks SPECTACULAR! Not only did he and his team finish it beautifully, he and I communicated over weeks to get the color samples right. He patiently sent multiple pictures of stain samples until he was sure we really liked the color. The price was fair and reasonable, and we feel we got the quality and workmanship at a tremendous value.

Description of Work
refinishing bookcase and cabinet

Category furniture repair

5.0

09/03/2018


Steve L.

Rusty did a great job and even re-did at no charge the table because my wife was not 100% satisfied. Compared to the other refinishers in this area, Rusty is by far the best, most competent and reasonably priced. We heartily recommend him.

Description of Work
Rusty refinished both a hope chest and a solid oak kitchen table, and subsequently the doors on 2 kitchen cabinets

Category furniture repair

5.0

07/11/2018


Stephanie M.

Outstanding workmanship, communication, and timeliness. Also picked up and returned the furniture, which was extremely helpful. I highly recommend Walker.

Description of Work
Repainting of current dining table, chairs and entertainment center.

Category furniture repair

5.0

04/02/2018


Steve L.

Rusty did another great refinishing job for us. 2 kitchen cabinets with glass were damaged when we bought the house 11+ years. Despite that the damage bothered me, we did not get around to doing anything about it until last month. Rusty's team picked up the doors and he returned with them over the weekend. They perfectly matched the original cabinetry. He installed them himself. He also made some changes to the hinges so the doors now open and closed correctly. They look terrific. Thanks Rusty. We will be touch again soon.

Description of Work
Repair/refinish kitchen cabinet doors

Category furniture repair

Service Provider Response

It was nice to finally.meet you.
5.0

12/27/2017


Judy D.

From start to finish, this company is top rate!! Excellent work!! I couldn't be more pleased! Rusty made my parents' old furniture look new! He patiently worked with me to decide just the right color to stain the furniture, and the results are beautiful! His delivery crew is also top rate! They very carefully negotiated my stairs to deliver the furniture to the second floor, leaving the walls and furniture unharmed. I would wholeheartedly recommend this company. And the price was very competitive and reasonable! Thank you Rusty!!

Description of Work
Restain/refinish my parents' bedroom set

Category furniture repair

Service Provider Response

It was a lot of fun to work with you. Thanks for the work and the kind words.
5.0

09/20/2017


Anne C.

The piece looks great! The color and finish was amazing. They replaced the mirror, new keyhole covers with locks and keys. My husband had this piece in his bedroom as a child and it was in desperate need of some love. Rusty came to pick it up and answered all my questions. He had it ready in a shorter amount of time which was great. I would totally recommend this company.

Description of Work
Refinished a very old bookcase.

Category furniture repair

Service Provider Response

It was a fun piece to work on. Thank you for the opportinity.
5.0

07/12/2017


Steve L.

Rusty did a terrific job on an almost antique mahogany 'hope chest' with cedar interior and a solid oak kitchen table. Both were done to perfection and on schedule. Reasonable prices for the quality. Plan to use Rusty for a few other projects. His pick-up & delivery team are courteous and professional.

Description of Work
Refinish almost antique mahogany hope chest and solid oak kitchen table with leaves

Category furniture repair

5.0

04/25/2017


Robert F.

Excellent workmanship.Completed on time. Follow up by owner.

Description of Work
Refinished an Oak Table

Category furniture repair

5.0

02/25/2017


Steve L.

Rusty and his team did a terrific job, much better and more reasonably priced than another refinisher we used earlier (and will never use again) for an older maple/hardwood bedroom set. On the table, Rusty used catalyzed varnish on the oak table which will improve durability. Urethane was used on the chest and the drawers. The finish on all the pieces is essentially flawless; the color matches are perfect. We were not 100% satisfied with one thing; Rusty promptly changed it to our satisfaction; (it was not a defect, it was a preference type of matter) Rusty has a team of professionals who pick and deliver. They are very courteous. careful and knowledgeable. If you need furniture refinished and/or repaired and you are within Rusty's geographic territory, there is no other choice - he is the person to select.

Description of Work
Rusty refinished/repaired a solid oak kitchen table with 2 leaves, a cedar hope chest and 2 drawer or another table.

Category furniture repair

5.0

02/13/2017


Jeanette P.

The work was done with precision, care, and excellence! With a new mirror, attractive pulls, repaired leg, and stain the exact color my daughter wanted, the dresser looked even better than it would have 50 years ago when it was new! Mr. Walker (Rusty) even restored the drawers to new working order and redid the inside of each. In addition, he included pick-up and delivery in the cost -- a deal breaker for me, since I wanted the project to be as convenient as possible. We were all very impressed and pleased with the outcome!

Description of Work
Mr. Walker refinished my daughter's old dresser -- old mahogany stain, discolored mirror, broken leg, missing pulls.

Category furniture repair

Service Provider Response

Thanks for the kind words. Your family was wonderful to work with. We appreciate the work.
5.0

08/12/2016


Ann M.

Very well. The company picked up and returned the chair. Work was extremely well done; you would not notice the repair unless you are specifically looking and knowing where it was broken. Took a little longer than I anticipated to get the chair back, but that was really of no consequence.

Description of Work
Walker Furniture Services repaired a small antique chair where the back had completely broke off, splintering on one side. V

Category furniture repair

4.0

01/27/2016


LYDIA P.

Rusty and his employees refinished a bookcase-cabinet, my entire bedroom set, and my brass headboard. The bookcase and bedroom sets were 40 years old. They were taken by them to their facility and refinished. The bedroom set was perfectly done and looks like new. I've had visitors make that same comment. The bookcase was also done at their facility but needed touch-ups here at home. The brass headboard had to be redone. Rusty was very helpful and took it back and redid it. All the transportation was included in the price. Rusty is pleasant and professional. He knows his business and is willing to fix anything that wasn't done perfectly. I would recommend him for your furniture refinishing.

Description of Work
Refinished a bookcase-cabinet, a bedroom set and a brass headboard.

Category furniture repair

5.0

12/14/2015


Robert R.

Walker Furniture did a number of projects for me and in every respect they exceeded expectations. Rusty gave me practical advice and reasonable estimates, not pushing for a lot of fussy stuff that wasn?t needed but recommending an approach appropriate to the piece. You don't need to get a lot of bids and compare, you can trust Rusty to do right by you. He repaired one my grandmother?s piano seat for only $75.00?just fixed it and buffed it up a little. The only pricy item was a refurbishing of my Great Aunt Claire?s claw-foot table that was rough looking when I got it in 1975, and had been sitting in my basement so long that one of the claw feet had rotted. Rusty replaced the foot and refurbished it so that it looks as good as new. They picked them up and dropped them off when done, they handled everything carefully and professionally. But the most AWESOME thing he did for me is rescue one of my own failed projects. A few years ago when we had some trees removed I had the brilliant idea to make a table for my family room from cross-cuts of the tree. After slipping the tree crew a few extra bucks to take some slices, I was stuck on what to do next. Randy turned my slab into a truly creative piece that fits beautifully in my great room. THANKS Rusty!

Description of Work
Completely refurbished a claw-foot tiered table including replacing one of the feet. (also repaired a 90 year old piano chair and fixed the hinge on coffee table)

Category furniture repair

5.0

07/04/2015


Billy H.

Absolutely fantastic!! Initially I was very skeptical. I sent pictures of the chairs to Rusty and explained what I would like to have done and would he provide me with a cost estimate. In a very short time he got back with an estimate that caused the skepticism. Reason being I had an estimate from another vendor and his price was twice as much. But because of the Angies List testimonies, I decided to go with Walker Furniture Sevices. The experience was great, he made an appoint to pick up chairs and material (I provided for covering seats), they arrived on time picked up chairs as promised. Now mind you, Walker Furniture is in Westminister MD, Im in Washington DC. Some weeks later I touched base with Rusty to get an idea of when they might be ready. He informed me that they were just about done and he would be in touch. A week later he called to say they were ready for delivery. We settled on a date and time. Rusty's guys called to say they would be a little early and if that was OK, of course it was and they brought the chairs. Now all of that skepticism was washed away, the chairs look fantastic!! The black finish, the upholstery, looked so good I could hardly believe they were the same chairs. He also, as I requested, beefed up the cushining in the seat and they sit perfectly. If I or anyone I know, needs furniture work Rusty Walker will be the first thing out of my mouth. This was all accomplished with emails and pictures and I have yet to meet this wonderful person. This was my first experience using a Angies List provider and boy what a great one!!

Description of Work
Refinished and reupholstered 2 black lacquer oriental chairs.

Category furniture repair

5.0

06/02/2015


Joan M.

Service was done as estimated, delivery was prompt, and items were carried carefully into my house.

Description of Work
Rusty converted my old wooden full size bed to a queen size. He purchased and installed a set of metal rails to replace the original wood side rails. He offered to do a revision of the original rails, but I elected to go with this more economical option. Prior to this, he re-glued an old secretary type desk that had completely fallen apart. It looks and functions great now.

Category furniture repair

5.0

04/03/2015


DOUGLAS W.

Rusty Walker provides responsive customer service, and the new finish on our double pedestal dining room table is very nice. His team handled delivery and pick up of the table, and carefully reassembled it. They confirmed whether we wanted to have the brass caps on the pedestal feet polished, as some customers do not like a "shiny" look. While I am sure all jobs have different timelines, given the company's work flow at any given time, our table was ready in just one week. We would definitely work withthis company again.

Description of Work
stripped and refinished a dining room table

Category furniture repair

5.0

01/12/2015


dianne S.

I asked for quotes for this unique request from over 10 vendors, and all turned down the request due to the complexity of the work and the weight of the headboard and footboard. The work had to be done on sight and no one seemed to have the tools or be willing to this job except Walker Furniture. Initially, the hole and dowel they drilled was crooked so the footboard and headboard didn't go together straight but the vendor returned to make sure the work was done right. He also made additional touch-ups to the furniture. I would highly recommend this company!

Description of Work
The problem was that my large and heavy canopy bed would not fit up the stairs of our new house. The provider assisted me in cutting the poles off of the headboard and footboard, drilling holes, installing dowels and reassembling the bed upstairs.

Category furniture repair

5.0

12/22/2014


Andrea D.

He was wonderful! His service included coming to give an estimate, scheduling pick up, then returning the table. The table was my great grandmothers and has moved with us a couple of times. He gave an awesome estimate (half what I was quoted by businesses in Howard County), gave me an estimated completion date and date for pickup. His crew was on time, very careful with my table and the leaves. The finish is beautiful , the repairs unnoticeable and it's really beautiful. He was very kind about delivery due to a family emergency on my end and help on to it a couple of weeks. I wood recommend his services to everyone needing furniture refinished or repaired!

Description of Work
Refinished and repaired an antique table.

Category furniture repair

5.0

11/30/2014


Paul K.

I purchased an old mahogany china cabinet off of Craigslist that was the perfect size for our dining room but didn't quite fit in with our other furniture (and had a number of dings and scratches). I searched on Angie's List for someone who might be able to refinish and paint the cabinet, as well as replace the hardware. I am so glad I reached out to Rusty. His quote was one of the more reasonable I received, and the price included pick up and delivery. Rusty did an incredible job (I have received so many compliments on the finished cabinet) and really went above and beyond. When I was debating between two color selections, Rusty actually took the time to paint and deliver two samples to my home, so I could decide. He was also similarly flexible in picking up the hardware I selected. I should add that the delivery team was also exceptional, showing up on time for both pick up and delivery, and working quickly while taking great care with this (very heavy) piece. I have already recommended Rusty to some friends and family who have expressed an interest in "repurposing" or refinishing old furniture, and wouldn't hesitate to recommend his business to anyone else!

Description of Work
Refinished and painted a large mahogany china cabinet.

Category furniture repair

5.0

11/17/2014


Roxane B.

I had a difficult time finding anyone willing to come out to do my solid wood front entry door repairs. Many places told me they did not think they could cover the damages or they did not do "on site work." Some said they would try to do the repairs but would need to take my door to their shop. Of course this was not feasible considering I would have no entry door for protection from intruders and the weather. I searched Angie's List and found Rusty after another restoration company cancelled on me the hour before they were scheduled to show up. What a blessing it was for me to find Rusty! He asked me to send pictures to his cell; told me he would do the repairs; and then came out to give me a free estimate. Rusty was honest with me and told me that he would do his best to cover the damages. I agreed not knowing what to expect, however after seeing my door I can assure you that Rusty's "best" is pretty wonderful. The damages are covered and I am thrilled that I do not have to completely refinish my front door and sidelights. I am planning on using Rusty again to repair a damaged wood floor plank and some dings on my dining chairs. He will also be returning in the Spring to give my front door a protective coat of sealer. Rusty was superior in Price, Quality, Responsiveness, Punctuality, Professionalism. He is also a really nice guy and very pleasant to deal with. My overall experience with Rusty has been excellent. In fact, I have already recommended him to others.

Description of Work
Rusty repaired some scratches and a chip on my solid oak entry door. He also filled in a hole on the brick mold where an ugly doorbell used to be. I wanted to use another prettier doorbell which required a different location on the door frame. Unfortunately, the old doorbell left a bored out hole the size of a nickel. Rusty did a magnificent job filling in the hole and making it blend with the door grain and wood color. He also did an amazing job with the inside of the door which had been scratched and chipped by some workers we had in our home.

Category furniture repair

5.0

10/01/2014


Terrie B.

The chairs were transformed and totally updated! They were completed in less time than estimated. They were delivered on a Sunday. Rusty was hundreds of dollars less than other Angie's list contractors. One contractor who is only 25 minutes from me wanted $150 to pick-up and deliver! Rusty is the man I will use for all work of this type and you should too.

Description of Work
They picked up and delivered my chairs in Potomac for free! They cleaned, scuff sanded and used a black tinted lacquer to update 6 Hitchcock chairs.

Category furniture repair

5.0

09/09/2014


Rozelle G.

This was the first time I used Walker Furniture Services. Rusty came for the estimate on time. He took my doors back to his shop and kept them for less than two weeks so they could dry. He did a beautiful job in installing plywood to secure our safety in place of our missing front doors. He returned my doors on time and did an outstanding job refinishing them. I plan to use him in the furture and will recommend him to all my friends.

Description of Work
Refinish my two front doors.

Category furniture repair

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    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    No
    Warranties
    Yes

    Services Offered

    Walker Furniture Services specializes in on-site service but also offers full shop service. Antique/modern furniture - repair, restoration, color change and strip and refinish repair, Kitchen cabinetry - clean and touch up,complete refinishing, color change Architectural woodwork - repair, clean and touch up, complete refinishing Water/fire/smoke/pet/moving damage to furniture, artwork, marble, gold leaf and figurines

    Services Not Offered

    ask for details

    Frequently Asked Questions & Answers about Walker Furniture Services

    How is Walker Furniture Services overall rated?

    Walker Furniture Services is currently rated 5 overall out of 5.

    What days are Walker Furniture Services open?

    Walker Furniture Services is open:

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    What payment options does Walker Furniture Services provide

    Walker Furniture Services accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does Walker Furniture Services offer free estimates?

    Yes, Walker Furniture Services offers free project estimates.

    Does Walker Furniture Services offer eco-friendly accreditations?

    No, Walker Furniture Services does not offer eco-friendly accreditations.

    Does Walker Furniture Services offer a senior discount?

    No, Walker Furniture Services does not offer a senior discount.

    Are warranties offered by Walker Furniture Services?

    Yes, Walker Furniture Services offers warranties.

    What services does Walker Furniture Services offer?

    Walker Furniture Services offers the following services: Walker Furniture Services specializes in on-site service but also offers full shop service. Antique/modern furniture - repair, restoration, color change and strip and refinish repair, Kitchen cabinetry - clean and touch up,complete refinishing, color change Architectural woodwork - repair, clean and touch up, complete refinishing Water/fire/smoke/pet/moving damage to furniture, artwork, marble, gold leaf and figurines

    Are there any services Walker Furniture Services does not offer?

    ask for details