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After my car was damaged by a hit-and-run driver, I contacted my insurance company to file a claim, and also asked for advice on where to have the repairs done. The claims representative listed a number of shops in my area, including Beck's Body Shop, that the company considered and quot;preferredand quot; shops. After checking Angieslist and asking the advice of my regular mechanic, I decided to take my car to Beck's.
I called Beck's on a Thursday afternoon and arranged to drop the car off with them the next day. When I did that, I spoke to Kenny Beck, who inspected the damage and explained how he would work with the insurer to have the repair authorized. He also confirmed that my only out of pocket expense would be the $250 deductible, which is required by my insurance policy. He said the work would be completed by the following Wednesday.
On Wednesday, I called Beck's and learned that the work would actually be completed a few hours ahead of schedule. When I went in to pick up the car, the damage (paint scrapes on the driver's side and a broken outside mirror) had been completely repaired. The repair work was so well done that there was no sign that the car had ever been damaged. Kenny had washed the car and had taken care of the necessary paper work with the insurer. Kenny also gave me a written warranty for the repairs. As expected, my only expense was $250 for the deductible amount.
Overall, I am happy with this company's work.. They were pleasant to deal with, did the repairs well and on time, and in general did everything they said they would.
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