THOMAS LANDSCAPES & MAINTENANCE
About us
Landscape Consultation
Business highlights
39 years of experience
Services we offer
& MAINTENANCE, INSTALLATION, LANDSCAPE DESIGN, PATIOS, RETAINING WALLS, STONE WORK, WALKWAYS.
Accepted Payment Methods
- CreditCard
Reviews
4.814 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 0% | ||
| 0% | ||
| 7% | ||
| 0% |
Showing 1-14 of 14 reviews
Ben W.
Aug 2018
Pro: the laborers at Thomas Landscapes can do good work. Cons: management and the business side of this company are bad. The first review of Thomas Landscapes should have been a warning sign. Promises of calls will go unmet. Polite follow-up emails will be met with hostility. Sub-contractors will not articulate the scope of work. Good receipts and invoices are not automatic. And dealing with management leaves you wishing you picked a different company.
Response from THOMAS LANDSCAPES & MAINTENANCE
"This person is a great example of why reviews that happen in a bubble are not actual and or factual. His wife is a great person. He who I have never met (luckily) was one of the most difficult persons I have ever dealt with by phone. A real self inflated know it all. Let me break down the problems that contractors have with condescending entitled homeowners like Mr. [Member Name Removed]. I will use the grades he gives us to illustrate. Grading: Quality From him a B, His wife was very pleased with all we did. Price from him a D. We worked at over a 40% discount to be able to make Mrs. [Member Name Removed] feel good about having a yard transformed that look like it was and abandoned home when we first started. In fact she said he husband would prefer to do it himself however she feared it would not be done well and would never be finished. She gave us the budget to work with. This leads me to The 3 F grades. We put their work ahead of many other projects due to her being in the last days of her pregnancy. We met the timelines. and we were always professional, punctual, and responsive. I am glad to have read this review because it makes me have compassion for Mrs. [Member Name Removed]. who was a joy to work with."
Samantha H.
May 2016
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Christine M.
Feb 2015
unknown
Priscilla A.
Nov 2012
We have Derek come twice a year to do everything basically. I don't know how we would manage without him after all this time.
JANICE B.
Jun 2011
He was very thorough and did a good job.
PETER T.
Apr 2011
Always satisfied with the work. see comments above.
JANICE B.
Feb 2011
Derreck is greeat to work with. Pricey but comparable to others for the area.
Suzy G.
Aug 2010
Derek Thomas was great. We made an appointment for an estimate (he is available by phone and email). We were able to schedule an appointment about a week later. Derek arrived on time, spent a lot of time discussing our needs, and made recommendations. His team then arrived on the date/time agreed to, and they did a fantastic job cleaning up our front and back yards (very small front area on Capitol HIll, and back yard/patio about 25' x 15'). In addition to just needing some TLC, the trees and shrubs had been damaged in the winter storms. A series of shrubs had been tied back, and a few months after they were tied one of the ties broke. I called Derek and his crew came by less than a week later to retie the shrub, and to check on the plants they had planted (the very hot, dry weather has been tough on all greenery). We will continue to use Thomas Landscapes as needed, and I highly recommend them. NOTE: Derek also maintains a small park area (about 30' x 30') in the alley behind a series of row houses, including ours, in SE, and has done a fantastic job. It includes grass, trees, shrubs, and flowers.
Paul B.
Apr 2010
They were very professional and very amiable. They had very good ideas. They did a wonderful job. They were good communicators. They were quite pricey. You pay for what you get which is you pay market rate for above market rate market, but you get a very good job.
PETER T.
Apr 2010
They are excellent. We have been using them for about 3 years. The price depends on everything they do. Typically they do the clean up, mulching and pruning. Sometimes, they even bring more plants for me. They really take their time when they are here and do a nice job. They do great cleaning up.
PETER T.
May 2008
One of the things that was most impressive is that they called us back immediately for the estimate. He always shows up promptly and calls if he is going to be late. We haven't received this level of service with other landscapers that we have used.
THOMAS W.
Sep 2007
They worked very fast and they cleaned up everything when they were done. The crew even took all the debris away and now they come back to follow-up because we have a continuing service agreement. I would highly recommend their work.
THOMAS W.
Sep 2007
They worked very fast and they cleaned up everything when they were done. The crew even took all the debris away and now they come back to follow-up because we have a continuing service agreement. I would highly recommend their work.
CYNTHIA L.
Jun 2006
Derek is very knowledgeable and takes as much time as needed to understand what a good design would be for an individual. He came in much less than others who provided estimates and spent much more time designing the property and making sure it worked. He was always prompt, and actually planted the landscape a day before he had committed to. His website is excellent to view. I would highly recommend Derek to anyone interested in quality work for a great price. He works solely in the city of Washington, DC
Licensing
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FAQ
THOMAS LANDSCAPES & MAINTENANCE is currently rated 4.8 overall out of 5.
THOMAS LANDSCAPES & MAINTENANCE accepts the following forms of payment: CreditCard
No, THOMAS LANDSCAPES & MAINTENANCE does not offer free project estimates.
No, THOMAS LANDSCAPES & MAINTENANCE does not offer eco-friendly accreditations.
No, THOMAS LANDSCAPES & MAINTENANCE does not offer a senior discount.
No, THOMAS LANDSCAPES & MAINTENANCE does not offer emergency services.
No, THOMAS LANDSCAPES & MAINTENANCE does not offer warranties.