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Approved Pro

Mystic Cleaning Services, Inc.

Janitorial Services Service, Maid Service, Carpets or Rugs - Clean - For Business,

About us

Mystic Cleaning Services, Inc., is a Christian based, family owned business based on the belief that today's economy and society demand more activity than time will allow. We serve the Southern Maryland area for both residential and commercial cleaning needs. When it matters call Mystic Cleaning Services. Bonded and Insured.

Business highlights

14 years of experience

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.420 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
20%
3
5%
2
0%
1
5%

Filter reviews by service

Showing 1-20 of 20 reviews
Kellie F.
Jul 2024
5.0
Yes, I recommend this pro
Prompt and professional. Even followed up with recurring services. One complaint is follow-up needs more conciseness but other than that, really good!

John T.
May 2021
4.0
Maid Service
Yes, I recommend this pro
$19,900
The service was a "deep cleaning" of the house. It included cleaning the window surfaces easily accessible. Pleased with the thoroughness of cleaning the house interior surfaces and dusting -- including getting under items on desks, etc. This was my first time having cleaning services. I recommend their service.

Earlene Y.
May 2021
4.0
Maid Service
Yes, I recommend this pro
Ladies cleaned good. Would ask them to clean the bathroom faucets a little more.

Robin K.
Jul 2019
5.0
Yes, I recommend this pro
The team that came to my home was excellent. They helped me to organize lots of things, toss things and I could literally lick the floors after they were done. I'm definitely using their services again.

Vonda W.
Jun 2019
5.0
Yes, I recommend this pro
$17,900
The Mystic team were professional and friendly.

Perliter W.
May 2019
1.0
Maid Service
I've been trying to reach Tracy to follow up on some concerns with the quality of work and has been unable to get her on the phone. I was also inquiring about routine service for my new home and didn't get a call back with an estimate. Pretty disappointing when Tracy was initially very responsive.
Response from

"Good morning, Desiree, whom you dealt with both in your cleaning and your estimate for your new home, has made several attempts to get ahold of you. She has left multiple messages and throughout the last few weeks including an attempt within one business day of the one message we received from you on our answering machine. I am sorry that you feel that we have been less than thorough in our attempts to reach you. Perhaps you were waiting for a call back specifically from Tracey but she is not in the customer service department on a regular basis, which is why it has been Desiree attempting to reach you..."


Dorothy W.
Oct 2018
5.0
Maid Service
Yes, I recommend this pro
Fast and excellent service

Cyndi H.
Mar 2017
5.0
Yes, I recommend this pro

Linsey E.
May 2016
2.5
Post Construction Clean up
Very nice, but not as thorough as I was promised.

William D.
Mar 2016
5.0
Yes, I recommend this pro
They were great!

Sophia R.
Jan 2016
5.0
Yes, I recommend this pro
$30,000
very accommodating to my schedule, quick in home estimate, thorough cleaning even though I could not be there for the whole of it.

Amanda K.
Sep 2015
5.0
Yes, I recommend this pro
$12,000
Cleaners are friendly and take pride and time with their work. Scheduling is flexible and their willingness to customize the cleanings to what I needed was appreciated.

Kimberly M.
Sep 2015
3.5
Maid Service
Yes, I recommend this pro
$27,000
We received a move-in clean service. The cabinets, stove, and were pretty nasty. However the maids did a good job tackling them. The baseboards and window seals looked pretty good, however there was a film when we ran our hands across them. There were spider webs left on at least 3 of our light fixtures. We actually requested they be removed however the seemed to over look them. I will have to go back over everything to get the house as clean as I would like it. I guess they did an ok pre-clean start. They were cheaper than other companies. They say you get what you pay for.

Carrae G.
Sep 2015
4.0
Yes, I recommend this pro
Excellent work. The only reason I gave less than 5 stars is because they failed to come to my house at the agreed upon time. They made up for it by giving me a discount.

Ernesto G.
Jul 2015
5.0
Yes, I recommend this pro
Great customer service. Owner was very flexible with schedule and accommodating.

Rick M.
Jan 2015
5.0
Yes, I recommend this pro
$34,500
The best I've ever hired in many years. Absolutely superb job and customer service!

Andrea M.
Jan 2015
4.5
Yes, I recommend this pro
The owner and the employees were very courteous and sensitive to the needs of my Aunt who is disabled. They took time to ensure everything was to her liking and exceptions.
Response from

"What can we do to improve your experience?"


Crystal G.
Dec 2014
5.0
Maid Service
Yes, I recommend this pro
At first I was truly taken back by the genuine professionalism from the owner. In Mystic Cleaning you get Professional service with old integrity... we just don't get that anymore from businesses. I was over the moon pleased with the fact that I found a company I can trust. Mystic wants to know what you are looking for and then they combine that with professional service, it's GREAT! They listen and adhere to their word. My home prior to moving in was an absolute disaster, beautiful home just not lived in for 3years . Once Mystic Cleaning got a hold of it my home became a place of comfort, my stress has been lifted. The first day my home was viewed by Mystic I got a quote that night. prior to Mystic I was fighting with several companies whom I had to track down just to get simple answers. Thank God there are still professionals out there.

VICTORIA B.
Dec 2014
5.0
Maid Service
Yes, I recommend this pro
THIS WAS A FIRST TIME CLEANING AND THEY DID A VERY GOOD JOB. MY HOUSE HAD NOT BEEN CLEANED FOR 3 WEEKS BECAUSE MY OTHER TEAMED HAD NOT SHOWN UP, SO THEY HAD QUITE A JOB TO DO AND I WAS VERY PLEASED.
Response from

"What can we do to improve your experience?"


Jackie O.
Oct 2014
5.0
Janitorial Services Service
Yes, I recommend this pro
Her crew is very easy to work with. They are pleasant and accommodating!

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Mystic Cleaning Services, Inc. is currently rated 4.4 overall out of 5.
Monday: 9:00 AM - 3:00 PM Tuesday: 9:00 AM - 3:00 PM Wednesday: 9:00 AM - 3:00 PM Thursday: 9:00 AM - 3:00 PM Friday: 9:00 AM - 3:00 PM Saturday: Closed Sunday: Closed
Mystic Cleaning Services, Inc. accepts the following forms of payment: CreditCard
Yes, Mystic Cleaning Services, Inc. offers free project estimates.
No, Mystic Cleaning Services, Inc. does not offer eco-friendly accreditations.
No, Mystic Cleaning Services, Inc. does not offer a senior discount.
No, Mystic Cleaning Services, Inc. does not offer emergency services.
No, Mystic Cleaning Services, Inc. does not offer warranties.

Contact Information

P.O. Box 194, Waldorf, MD 20604

Service Hours

Sunday:Closed
Monday:9:00 AM - 3:00 PM
Tuesday:9:00 AM - 3:00 PM
Wednesday:9:00 AM - 3:00 PM
Thursday:9:00 AM - 3:00 PM
Friday:9:00 AM - 3:00 PM
Saturday:Closed
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