Mission Comfort

Mission Comfort Heating and Air Company is the definition of excellent customer service. From the first time I used their services back in the winter of 2019 when my heat system was not working, to two years later when I was having issues with my heating and air conditioning system, this company have gone above and beyond to provide outstanding service and customer satisfaction. John and Ron, who I had the pleasure of working with, were both very pleasant, friendly, and prompt. These guys exemplifies the definition of transparency and socially responsible. I've become victim by many bad players with whom I'd reported to the State Attorney's and BBB, so trust me when I tell you that these words do not easily fall from my lips. Each time John and Ron had come out, they have each taken the time to explain while illustrating every mechanism associated with the problem in full detail to ensure that I comprehended what their findings were and how the problem may be either mitigated or repaired. Additionally, they provided me with a proposal that contained a couple of options based on the actual solution (repairs) that the system needed...which, in my personal opinion, depicts as a company that takes its customer's fiscal situations and needs into consideration, unlike other companies that will stick a customer with the highest ticket priced solution or an upsell. Plus, Ron went the extra mile by offering me portable heaters to keep my family warm throughout the night until the HVAC system was fixed the next day. Customer service and satisfaction, at best! Ron was able to schedule for John to arrive the next morning to clean the blower fan and to install the new blower motor. John arrived on time and begin servicing the unit in a timely and professional manner. There were no "new issues" that fell out of thin air. John showed me the finished product (a pristine, clean blower fan) and a system that regain its ability to operate at its optimization. I can't say enough about Mission Comfort and their commitment to customer service. These guys are great. Their care for customers also goes a long way with me. They are honest, thorough, friendly, and show great respect to their customers. They are willing to put their customers first and provide the best service possible. I highly recommend Mission Comfort and will be using them in the future, as well as, recommending them to my family and friends.

I joined their club service and itâ s been great.

John was very kind, professional and did an excellent job with the install of a new blower motor inside of my interior unit. Oddly, shortly after the blower motor install, I noticed a small rattling noise coming from the unit. I mentioned the rattling noise to Ron (when he contacted me to see how the install went) and I told him that it wasn't a big deal and could wait to get looked at when my spring servicing occurred (when the weather got a little warmer). Ron insisted that (if it was ok with me) he wanted to address the issue asap to ensure 100% satisfaction with the install job. Just before Ron was scheduled to come diagnose the rattling sound from the unit, the sound completely stopped on its own. I reached out to Ron to let him know there was no longer an issue and that there was no longer a need for him to come out; he then let me know that if the same issue or any other issues popped up to be sure to reach out to them. It seems that the noise I was experiencing wasn't related to the blower motor at all and must have had something to do with me not running the unit whatsoever for over a week prior to the install. The moral of the story is that at Mission Comfort, they do their absolute best at ensuring 100% customer satisfaction with all the work that they do, and it's very much appreciated. It's good to know that I'm in good hands with a company that sincerely cares deeply about their customers and the quality of the work that they do for them. It has now been about 2 weeks since the blower motor install, and it has been working flawlessly! Count me in as 100% satisfied with the install and the experiences I've had working with Mission Comfort!

It's been a long time since I've been so impressed by the customer service of a company. Everyone was professional and courteous from beginning to end. I highly recommend this company.

Absolutely amazing company. Very professional and informative group. I would highly recommend it.

The owner Ron and his team are the best. Professionalism is A+++. Iâ ve had problems with my heating for a couple of years and after hiring other companies Mission Comfort finally resolved my heating issue. I am so grateful and happy. I was so happy with Mission Comfort from the very beginning of the service call and once they arrived at my door I was even more surprise with how they respected my home, listened to my concerns, diagnosed and repaired my problems. I can now get rid of those heaters. Mission Comfort showed me how much they cared about my concerns, they were fair with the cost, and after the repair they follow up by contacting me regarding the service problem I once had with the heating. Mission Comfort was awesome. I immediately joined Mission Comfort HVAC maintenance plan. Thank you Mission Comfort for a job well done!

Mission Comfort is one of the best HVAC companies that I have ever had the pleasure of doing business with. They were extremely knowledgeable, professional, clean, prompt and answered any and all questions. They are truly my one and only HVAC company that I will rely on in the future.

On time professional

Good service

Wow! The Mission Comfort team was exceptional! They arrived on time worked hard throughout the day, their work was very good, showed me everything that they did and cleaned up after themselves. I wish there were 10 stars to choose from for this company. I will be using them for all of my HVAC work from now on. Bonusâ ¦ One of the workers just returned from 7 years of the service for our country.

Professional, dependable, and knowledgeable about HVAC repairs. Great Service!

Ron is the best!!! Honest, reliable and dependable

Very professional, knowledgeable and a friendly service...

Friendly and professional service.

Community is now my "go to" for everything HVAC! Professional, honest and efficient. Needed help with both my systems...Ron was out in a flash, took care of business...honest assessment of my repair needs, fixed my systems, all reasonably prices! Either repair or preventative maintenance...Community HVAC is it.

Ron was very professional and polite

The team was punctual and respectful of our home. Their work was efficient and completed on schedule. Ron took time to answer questions without feeling rushed. Great work ethic and product knowledge. The pricing was clear and with straight forward billing.

contacted, scheduled, confirmed the day before, and showed up on time. Got a full explanation of how to maintain the humidifier.

My house was left as neat as when he came. He was very professional and he will come back to turn on the heat for the programmable thermostat. He explained everything to us, and was very thorough.