
Belair Auto Body and Collision Center
About us
Family owned & operated.
Business highlights
Services we offer
Auto body & Collision repair services. We accept all insurance companies! Collision Repairs, Glass Repairs and Installation! WE DO IT ALL!, MD location information), Maintenance, Restorations (see Hollywood
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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80% | ||
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This was an outstanding experience from beginning to end... The staff at Belair were professional, friendly and treated me like an actual person rather than a source of income.
I needed the rear end of my car repaired due to an accident and a co-worker referred me to Belair. The estimate was reasonable and the repairs were taken care of in a timely manner. Belair held true to their appointment schedule and estimate. My car was ready earlier than I expected (although the folks at Belair assured me that they'd meet the schedule).
When I picked up my car I was amazed to see not only a fantastic repair job, but my car was washed and detailed.
I will definitely refer Belair to friends and family and will use their services for any of my future needs (hopefully I won't have to visit them to soon).
Well done!
On the following day I received a call from Jeanette with details of the estimate and an accurate projection of when my car would be ready. On the day of pickup I was again in contact with Tillman getting up to the minute details on the timing as to when my car would be ready for pickup.
Finally, I needed to be picked from the rental car people ( they were swamped) and could not easily return me Belair. Tillman was good enough retrieve me so that I could get my car on time, as promised
I found the repairs where made perfectly. My car was clean inside, out and ready for pick up and I was told that my car had inspected by the shop manager Mike for a 2nd time to ensure that all was done correctly. Indeed it was.
I was pleased.
I highly recommend Belair Auto Body and Collision Center should you need body work done. They are professional and passionate about doing the job correctly. My thanks to them.
Outstanding work and customer service at a reasonable price. I heartily recommend Belair; now I would not take my cars anywhere else for body work.
The car was completed on-time, at the quoted price, looking as good as when it came out of the factory. What more could I possibly want? Mike and his staff are friendly, efficient, and leave you happy that you did business with them. Actually, I DON'T want to be one of Belair's regular customers, but IF I need body work again they're my go-to guys.
BTW, this was on MY dime, not the insurance company's money.
"We are very sorry you were not pleased with our services. Unfortunately, we have no control over parts arrival or conditions of parts upon arrival. The back and forth of having to try for lkq (used) parts per customers insurance policies puts many delays on our repair processes and completions times. And until the parts that are estimated for delivery actually arrive we are unable to update with any changes in status of repairs, whether that be first thing in the morning or even early and late in the afternoon. The upside in a case like yours, [Member name removed] is, you were able to have a factory grille painted and installed due to these delays, and not a lkq (used) grille. We hope that you are pleased as stated with the repairs that were completed and apologize for any inconveniences you had during the repair process. Sincerely, Belair Auto Body"
The cost of repair was approximately $1800.00 (insurance paid all but the deductible) - they also worked with the insurance company.
I was very happy with the whole experience there.....customer service, quality of work, etc., etc.
Licensing
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