The Sharper Cut Inc

"We're so glad that you're happy with how your projectt turned out! Resort-style living is one of the best ways to enjoy summer! Thanks so much for leaving a review. Much appreciated!"

"Thanks for taking the time to leave a reveiw. We're so glad that we were able to help. Most importantly, we're thrilled that you're happy!"

"Thanks so much for the kind review! We hope you've been enjoying your patio!"

"That's music to our ears, [Member Name Removed]! Thank you for trusting us with this project. We are so happy that we could help enhance the space for staff and students to enjoy."

"We appreciate your kind comments about the scope of our work. We try hard to accommodate our clients every step of the way, and make every effort to provide exactly what they want. So much is taken into consideration when we work with our customers. Details are important to us as is customer service and workmanship. We look forward to working with you in the future as you expand your projects."

"Thanks, [Member Name Removed], and we are so thrilled you chose us to work with you. You were a delight every step of the way, and it was our pleasure helping to make the outdoor part of your home more festive and beautiful."

"Thank you for your kind words about the work we did at your home. We are so glad you like every facet of the lighting."

"We appreciate the kind words, and we are happy you are pleased with the end result. Thanks!"

"We appreciate the feedback, and am thrilled that you are happy with the work!"

"We truly appreciate the opportunity to work with you on this project and of course welcome our your feedback. With any outdoor construction, there is always a bit of repair work that needs to happen to the existing yard, and as most landscape companies out there, we price for efficiency to be as cost-effective as possible, which involves machinery and turf damage. We are continually looking at ways to improve our client experience, and one thing we learned from this project moving forward is to manage our client expectations up front by showing them photos of what to expect. Particularly with regard to the turf damage. Furthermore, we are, for the most part, factoring in sod for the repair as we have much more success with it taking off. We know we are not perfect, but aim to please all of our clients and do what is right by them."

"Thank you so much! We truly am grateful for the opportunity to design and install your living space!"

"Thank you so much for the kind words! We strive to make our client experiences something they will remember!"

"We appreciate the opportunity to work with you, and love the [Member Information Removed] your front yard turned out! Thanks!"

"We are truly happy you have enjoyed your space! It was a pleasure designing the backyard, and seeing it come to fruition!"

"Thank you - this review explains exactly how we approach all projects. Creating a master plan addresses all of the client's wants and needs for the property, not just now but for future projects as well. The design process helps clients save money and prevents them from undoing or redoing a part of a project to get to next phase. The costs ensure quality work. We tell potential clients that we are not the cheapest and we do not want to be the cheapest. To lower prices, we would have to lower the quality of our work and that is not something we are willing to do."

"Thank you for the review. With all projects, we work with the client to make sure it is everything that they want and can do. We are ready when you want to do the next phase."

"Thank you for the review. It is important to us that the design and project suits the needs and wants of the client. We loved creating your plan and installing the outdoor project - pizza ovens are a fantastic addition o any outdoor living space. From idea through construction and after project completion, we keep communication open to keep client informed."

"Thank you for the review. We have made some adjustments to our holiday light program so as not to have this type of situation happen again, including a new sign up by date for new and existing clients and a set install period of time with weather factored in. We look forward to next year's holiday light installation."

"Thank you for the review."

"We are glad that you are enjoying your new patio."

"Thank you for allowing us the opportunity to work with you on your project."

"Thank you for the review. We are glad that the work was performed to your satisfaction and look forward to a continued relationship."

"We have enjoyed working with you throughout the project. We love hearing how our crews are performing as well. The foreman appreciated your kind words and we have thanked him for that extra step. This above and beyond attitude is what we look at with our employees. This employee has been with us for 11 years and I think we will keep him :)"

"She has been a pleasure to work with. We were excited to work with her on a sizeable planting plan for her historic home. There were some challenges that arose during the process. We amend our planting beds to assure fast growth and longevity, and it often results in a higher soil level. This produced an undesirable drainage situation, which we take very seriously. As soon as the client notified us, we sent a crew out within 24 hours to fix the issue. We want our customers to be thrilled with their projects. For the most part the plants installed did very well, but it is inevitable that some tweaks need to be made (with the abundant deer population, even ‘deer resistant’ plants were negatively affected). We promised to replaced plants that weren’t working (including some perennials that weren’t warrantied). At the time of her review, we had sent the client a list of plants that we recommended as replacements. As sometimes happens, the email was not seen by our customer. When we saw her review, we were quick to bring her attention to the previously sent email. At this point, we are on good terms with the customer and we hope to surpass her expectations in the Spring with the completion of her garden."

"Thank you for taking the time to review us. It has been a pleasure working with you for the past 8 years and we look forward to many more. These relationships with our clients is what has helped our company to become what it is today."