WA Gambrill Inc

Unfortunately, our experience with WA Gambrill has been nothing but negative. They replaced the water supply (not the larger waste line) to the house. The area they excavated was roughly 4 x 4. It is customary once the work is done to leave the earth mounded to account for any settle. Unfortunately, they left a 6 x 5 pile of large rocks and rubble 18 inches high. Sorting through it and disposing of the large rocks has been tedious and time consuming. So far there are 3 each 5 gallon buckets and several boxes of rocks ranging in size from 6 to 10 inches across. Of course, they had to be hauled to the dump as the trash collectors do not take this sort of waste. This represents two hours of work plus time to get it to the dump AND the pile still needs about 3 hours of work and then time to the dump. This has to be done to even get to a place where the ground can be readied for seed. While it is reasonable for a homeowner to have to do remedial work, what they left was simply not right. Attempts to get them to do what was right were met with arrogance from all levels of the company. It was a disappointment to say the least. If you are considering them for this sort of work, please see some of the pictures and know you might very well have to deal with something like this yourself. Knowing this beforehand should be factored in to any decision you make and the price you are willing to pay. The picture of the mound is what still needs to be done and as you can see the rocks that have been uncovered are not the pebbles Gambrill would like folks to believe they are. There is nothing quite like paying someone for work and then having to do some of it for them!

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I called the company telling them I had a problem and they said no one was available but they'd try to help. They called back within the hour and send their technician to our home with an auger. Fortunately the auger wasn't needed as the blockage was in a drain close to a clean out. He cleared the blockage very quickly and our problem is resolved. This is my second time using this company and I highly recommend them!

I have been using this small company for years (even before Angie's List), based on a friend's recommendation. What the consumer receives is courteous, knowledgeable, dependable, and professional service at a fair price.  We never look for the cheapest guy in town; we are happy to pay a fair price for good service.  We've never had to call them back to follow up on a service.  My son-in-law found water in our house due to a broken pipe while we were away in January, 2012. Gambrill's was there within minutes to find the source of the water (behind a wall on the second floor)  and fix it. Among other services they have provided us over the years are : installation of new water heater (maintenance -- no emergency), replace cut-off valve, install new toilet, clean outside drain.  I can't remember all the services. It's been a dependable company for us.

We had a flood in our basement when the sewer line backed up.  Everything was sitting in raw sewage. The staff at MA Gambrill took all of the moldy items out of the basement.  Items that were plastic, or stored in plastic, were able to be salvaged, the rest were carted away.  The basement was disinfected and power washed, and was very clean afterward.  The only complaint is that the guys did not return to put some of the large plastic bins back into the basement, and my 58 year old husband ended up having to move them back down.

Gambrill's always responds promply  and does an excellent job repairing plumping problems. We have been customers for
17 or more years and have always been very satisfied with their work.

They were able to fix a broken pipe while I was away from home.  They did a great job.

They were punctual, actually a half hour early, and they worked fast.