I hired Matt's Home Solution to refinish the hardwood floors in my home. Service dates were set with Matt a good two months before they were to begin work. Matt was aware that my home would be vacant as it was getting ready for sale and I would not be in town when he was to do the floors. Matt was instructed to contact my realtor for entry into the home. I found out on the day the floors were to be completed (it was a three day job) via a text message that Matt had been sick and the job had not even been started. Matt did not bother to tell me on the day the job was to start that there would be a delay. He also did not bother to return my phone call but rather just sent a text message with an apology that the job had not been done. Due to a strict time frame of needing this work done, I fired Matt's Home Solution and found another company to do the job in two days the following week for the same price. I then had the pleasure of trying to get my deposit back. It took over one month for him to send me a check. I kept checking with him regarding payment and he had one excuse after another why it was not sent. I did finally receive my money back. I would not hire this company due to unprofessionalism and lack of communication. I have no idea what the quality of the work would have been as I fired the company due to the above reasons
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hardwood Flooring Sales and Installation
FAQ
Matts Home Solutions is currently rated 1 overall out of 5.
No, Matts Home Solutions does not offer free project estimates.
No, Matts Home Solutions does not offer eco-friendly accreditations.
No, Matts Home Solutions does not offer a senior discount.
No, Matts Home Solutions does not offer emergency services.
No, Matts Home Solutions does not offer warranties.