Midland Floor Care, LLC

Excellent work. Will use this firm again.

Worked hard & competently to remove carpets. Required much furniture moving and they settled all back in place, repeatedly shifting until it was right. Carpets returned clean and smelling good!

Justin is a great floor expert!

Quick service, quick turnaround

Owner Justin was courteous, up front and informative. Repsonded promptly to my calls. Stained Oriental rug (pets) has never looked better after cleaning. Best rates! Highly recommend.

Good job and professional experience

Pick up and returned rugs when cleaned. Overall they did a very good job.

They picked up the carpets quickly and returned them in three days and even moved the dinning room to place the carpet. Great job.

They showed up on schedule completed the work in one day. Unfortunately there is one stain that they were unable to remove.

Very nice job overall. I would definitely recommend them to others.

Carpet was remove for cleaning. When we got it back, ink is still there and carpet still looked dirty

From the moment I received a return call regarding my request to have my carpets cleaned the service was impeccable. The young lady who returned my call and took my request was very thorough very pleasant and followed up with me the next day to confirm that my rugs would be picked up for cleaning on the day and within the timeframe I requested. My rugs were picked up, cleaned and returned in wonderful condition. The young man was so pleasant. Without hesitation I would recommend this company to anyone looking for someone you can be confident will do a professional job.

He was on time, did a good job and cleaned up well. And he was pleasant and polite.

Justin was the tech who cleaned my couch. He called before he arrived, and was here when he said he would be here. He was very professional, he worked so hard on our couch , and he did a wonderful job. I am very pleased

This is a wonderful company! The technician was very professional. He arrived when he said he would and finished the work in a very timely manner. I would definitely recommend this company and will be using them again for another job.

great cust service

My Kitchen floor had not been stripped and cleaned in over 20 years. Midland worked on the floors for over 4 hours, twice as long as a job of this size shold take had they been stripped reagularly. There was no up-charge from the quated price and my floor looks great.

There was confusion over when they were picking up the rug and when it was going to be returned. The original information was always wrong and they always had an excuse. The owner was apologetic and gave me a lower price to make me happy. They did a great job on my white wool rug. Got all the stains out. The team had to move furniture in order to get the rug and then to put it back. They were very helpful and we gave them a nice tip for doing this. I would recommend this company but make sure you get clear information on pickup and delivery.

Experienced, capable, prompt , thorough and knowledgeable.

I was devastated because I had a flood in the basement where I live and all my oriental carpets(4) were completely soaked with water. I had called two other rug cleaners, this was a Tuesday night, and they told me they could only come on Friday. I called Midland and they offer to pick the rugs up that same evening and I couldn't believe the cost they quoted me because it was 50% less then the other cleaners. They send pics of the damaged rugs and they promised to their best to restore them. A week later they delivered the rugs and all were back to their original form but for one and that because I folded the rug whilst wet and the colors bled into each other. You should never fold a wet rug because that what will happen, the dark colors will bleed on the light colors. But all the rugs were brighter and softer and smelling good. Justin kept me in the loops the whole time letting me know which stage of the cleaning they were at and the outcome. I really appreciated that, and, I'll be using him to clean all my other rugs in the future. I'm an avid fan of oriental rugs and I have a few of them. Great Job Justin! Please keep your professional standards and you'll be successful in your business.

Quick response in setting up an appointment. On time for the appointment. Professional customer service, timely and very reasonable of services rendered.

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Very honest company!