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Maggio Roofing Co
Brick or Stone Fireplace - Repair, Seamless Metal Gutters - Install, Seamless Metal Gutters - Repair,
About us
We started Maggio Roofing more than 23 years ago when we recognized the need for an expert, trustworthy roofing company in Washington D.C. and the surrounding areas. We started with a commitment to quality and the goal of producing and installing roofing on our terms. Today we are among the leading choices for roofing, roof maintenance, and roof repair in Washington D.C., Montgomery County Maryland, and Northern Virginia. There are many ways that we here at Maggio Roofing have set ourselves apart from other roofing companies in Washington D.C. We operate our own sheet metal shop, producing our own custom metal roofing and gutter products. By fabricating our own products, we are able to create customized roofing projects that fit our client’s specific needs and request. It also eliminates the middleman and allows us to provide more affordable roofing to homeowners in the D.C. area. 35 Employees. Uses subs for interior work. Cost determined by the job. No travel charges. Extra charge for after hours service. DBA: Jamsco Inc.
Business highlights
Emergency services offered
44 years of experience
Services we offer
Flat roofing, gutters, metal, shingles & skylights. Siding (including installation of James Hardie products)., slate, tile
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.4119 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 15% | ||
| 6% | ||
| 1% | ||
| 7% |
Showing 1-25 of 119 reviews
Michael H.
Nov 2020
Maggio talked me into doing a partial repair of my non-leaking roof. $3,600 later it started leaking in the area they repaired. When I brought the leak to their attention they sent over an estimator who admitted there was a defect in their workmanship, that they would repair it free of charge, and someone from their crew would contact me to schedule repairs. Several days later, I called them to see what is happening and the estimator is nowhere to be found, and the person from their crew told me that it isn't their problem to fix.
Response from Maggio Roofing Co
"We didn't "talk" this customer into doing anything. Our roof proposal was solicited by the owner and we informed him, in writing, that the roof was in poor condition and wasn't installed correctly. We provided estimates to replace the roof as well as repair some areas in order to prolong the life of the roof. When the work was completed, the owner attempted to blame us for damaging his HVAC unit and system. His own HVAC contractor confirmed with us that the system is just old and broken and no one damaged it. Now, the roof is leaking. We didn't damage his roof nor did we perform incorrect repair work. We offered to attempt another repair (as the area that the roof is leaking is not one where we performed our repair) and we were threatened. Now there is a bad review. We cannot take responsibility for people not doing the recommended repairs / replacements that we suggest. The proposal documents provided to him and signed by him clearly state that the roof needs replacement. Now he wants us to be responsible for his not following our advice? I'd be happy to post the proposal documents but don't think that is appropriate."
Basma W.
Aug 2020
RUN from this company. They are shameful, shady and unscrupulous. After massive storms, we had them come out to put down ice and water shield on a small part of the roof and patch leaks in another part. When the workers arrived, I took them inside, and walked them through in detail where the leaks were in both parts of the roof, with clear instructions around what needed to be repaired. Their fix took all of 20 minutes. And later, when it rained again, the leaks returned. We learned it was because they only completed part of the repair and had not patched all the leaks. We asked them to come back out and complete the job. But when they arrived they insisted on additional payment before they would complete their unfinished job. They already charged us exorbitant rush fees ($2000), which we paid, but would NOT fix the unaddressed leaks without with additional money from us. They said "it was not in the work order" which flies in the face of the very detailed discussion we had on site about the two parts of the job and the two areas that needed to be repaired. They took our money and ran, leaving us with leaks in the roof. Run from this terrible business.
Response from Maggio Roofing Co
"We never worked on a home at this address. We were contacted by someone other than the person writing this review to perform emergency repairs to a roof. They did not want us to come out and look at it first as they wanted a price over the phone without a free inspection. Next, they wanted the repairs done immediately. We gave the (contractor), a price over the phone to do work on a new construction project, not an old roof. We gave a price based on the amount of work they described and on the materials they told us we would need. We put this project ahead of others (which always requires a surcharge as we don't really have time to prepare) and dispatched a crew. The work was done exactly how they asked for it to be done. The storm a week or so later caused leaks not in the work we did but in an old roof that was NOT part of the work we were contracted to do! After going back to try to fix our work we informed the person who hired us (not the person writing this review or who ever spoke with us) that the leaks they were experiencing were from another part of the house (a much older roof that was not part of our work). They threatened us that the owner (I assume the person writing this review) is part of the media or would post negative reviews so we should just fix their old roof that wasn't part of our contract. We explained that we would come back but it would cost more money to fix their old roof (again not the new construction part of the roof) that we initially repaired. This person should be honest and tell people that our work didn't leak, rather her old roof that we didn't work on, leaked and they wanted us to fix it for free. Because we wouldn't, they are posting negative reviews that are not warranted. We would be happy to fix the roof we worked on, but that isn't leaking."
Alexander D.
Apr 2020
They were fantastic. They are great and stand by their work. I would highly recommend them to others.
Christopher F.
Oct 2019
Repair took a long time - 4 months from first meeting to actual repair being complete. Work was good but very expensive. Contract documents were confusing. While expensive, repair work was good in the end.
Amine C.
Oct 2019
They lied about being able to do solar. They do not know what they are doing when it comes to roofs. Do not trust this company.
Response from Maggio Roofing Co
"This is a former employee who was terminated due to repeated mistakes and lack of follow through for our customers. This Is not a customer review. We have performed over 100 solar installations without any issues dating back to 2009 when we launched our solar work."
Dolly S.
Jul 2019
Maggio replaced two broken slates on the roof and did a complete roof inspection. The estimator explained the best ways to resolve the issue and answered all questions thoroughly. The roofers that performed the work were professional, pleasant and knowledgeable. They did an excellent job.
Brenda M.
Jul 2019
N/A
If you cancel with them 4 times they will not let you use them. That's what happen to me.
Francis W.
May 2019
They did a great job and I would highly recommend them. I would definitely use them again.
Mike W.
May 2018
It went well
Mark D.
Sep 2017
Beautifully. The crew foreman (Frank) and his team (Juan and Oviedo) did outstanding work. Also, they were respectful of property and my schedule. They left my place spotless.
Andrew H.
Jul 2017
Frank, Jose, and Ovidea were great. Everything went according to plan and on schedule.
Lloyd G.
Jun 2017
Steve the estimator was very punctual with giving me an estimate. The Maggio Roofing crew included Frank, Ovidio and Jose, did an excellent job, I was always kept informed about when they would arrive, and scheduling for completion. They were punctual and professional. The work was completed in two days as originally stated, cleaned the area well and were very responsive to accommodate my requests for information. They took pictures of the completed project that I could review if I chose to not climb on the roof. It was a very positive experience with Maggio Roofing.
Maureen C.
Apr 2017
Looks fantastic. It seems minor leak has stopped. I can't wait to see how the white roof performs in the intense DC summers. My air conditioning system has a difficult time keeping the 4th floor of my condo cool in DC in August.
William A.
Feb 2017
The Maggio Roofing consultant, Steve, was very professional and thorough in examining the problem and explaining the solutions. The solution he proposed seemed to be the proper one. I would have liked, however, to have been given alternative options that may have worked just as well and perhaps at at more affordable price. Nevertheless, from start to finish the process as very professional. Maggio Roofing provided me with a thick proposal with lots of information about the company's qualifications, as well as the proposed solution. The Maggio Roofing crew included Frank, Ovidio and Jose. They did an excellent job, and they were punctual and professional. They completed the work in two days as originally stated, cleaned the area well and were very responsive to accommodate my requests for information and to take extra care to address the areas of the leaks. All in all it was a very positive experience with Maggio Roofing.
Bernadette A.
Jan 2017
So far, the company has done a very good job. The workers that installed our gutters were fantastic. They will be returning in a few weeks to complete the work. Based on the current work, I am anticipating that the next phase will go just as well. I'm looking forward to excellent results.
Bernadette A.
Jan 2017
So far, Maggio Roofing has done an excellent job of the first phase of the repairs.
Meryl G.
Nov 2016
Maggio was professional. They showed up on time and completed the project within the estimated schedule. During the demo of the old roof they discovered that the main support for the porch roof was cracked, this was an unexpected expense. We were surprised that the entire cost of the porch roof plus the mid-completion payment was charged all at the same time without communicating the charge was being processed, we did receive a call before the final payment was processed.
Katherine B.
Apr 2016
Within 1 year, many of the snow guards had bent and fallen off the roof, and pieces of slate roof had come off. They didn't return calls to fix it.
Homeowner D.
Mar 2016
unknown
Michael C.
Mar 2016
.
Manfred B.
Feb 2016
unknown
Scott R.
Nov 2015
unknown
Erin M.
Oct 2015
unknown
Judith F.
Oct 2015
This company has a staff that knows their business. They let me know that my back gutter was too small for my house and not installed correctly and why. I plan on having them replace my back gutter. These people where a pleasure to work with.
Christopher S.
Jun 2015
unknown
Licensing
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FAQ
Maggio Roofing Co is currently rated 4.4 overall out of 5.
Maggio Roofing Co accepts the following forms of payment: CreditCard
Yes, Maggio Roofing Co offers free project estimates.
No, Maggio Roofing Co does not offer eco-friendly accreditations.
No, Maggio Roofing Co does not offer a senior discount.
Yes, Maggio Roofing Co offers emergency services.
No, Maggio Roofing Co does not offer warranties.