Founded 1996 • With Angi since July 2011
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5%
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No
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Insured
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Verified Reviews
Showing 1-22 of 22 reviews
Nawana H.
08/25/2020
New balusters
Description of Work
Apparently I’m not in their service region. The website explicitly states DMV, Pa and WVa. So they don’t service Accokeek, Md. When I pointed that out, they said they will change the website. You’re in business and location is incorrect on your advertising medium...something don’t smell right
Category
woodworking, wrought iron
Mark M.
07/26/2017
Jacquelyn Q.
06/26/2017
Elena J.
11/07/2016
They were fantastic. I highly recommend them. We were able to find the right look with wood railings and metal balusters. We did have some of the balusters that came loose, but they came right back and reglued them. They were a pleasure to work with and I would use them again in the future.
Description of Work
They installed a new railing for our split level.
Category
remodeling, woodworking, wrought iron
Amanda W.
01/18/2016
The estimate process went very smoothly, Bill did a great job answering all our questions and working with us to find a railing style that we liked. He provided samples for both the railing style and the stain color. The installers worked quickly and efficiently to install the railing, and did a great job. Everyone was very friendly. We are very happy with the finished product, and would absolutely recommend Railtec to others!
Description of Work
Railtec removed our existing iron railing and installed a new wooden railing along the stairs leading up and down from our foyer.
Category
woodworking
Fred S.
12/08/2015
Mike C.
09/23/2015
We never got to the estimate, he became very rude and sent me ignorant texts. We scheduled for a Monday and asked me to leave a key. After delaying the project for over a week, he said it was too small of a job and he couldn't do it. I responded that I waited over a week and I asked for him to at least recommend a company that could do the work. He said to not call or text him again, that I'm a grown man and can find my own company. When I voiced my complaint of his unprofessionalism, he simply told me to "tell your mama about it".
Description of Work
He was supposed to give me an estimate.
Category
fencing
Service Provider Response
Obviously this is an angry man. I never did any work at this job as the work was not even in my scope of expertise. I also informed him that I was simply kidding around with him as he seemed to take things very seriously considering the size of the job...Once again, NO WORK WAS PERFORMED on this jobDiana G.
06/23/2015
Katie M.
04/29/2015
The railing looks nice, is very sturdy, and the work was completed in a timely manner. There are several minor details that we wish had been addressed during the installation and after completion. The owner is very responsive and easy to work with.
Description of Work
replaced railing along upstairs hallway and steps to bring it up to code.
Category
woodworking
Dan N.
03/04/2015
unknown
Description of Work
Replace stair rails inside home. They were highly responsive and were able to quickly provide an estimate and design that we were happy with. The work was completed on time and on budget. The crew was highly professional. I definitely recommend them to anyone who has a need to repair/replace a staircase and/or railings.
Category
woodworking
Diana G.
09/10/2014
unknown
Description of Work
The owner of Railtec personally came to my home, measured and offered some great design options for replacing my stair railings in the foyer and in my upstairs hallway. The estimate he emailed me was very reasonable. The installation was flawless, right down to the custom blending of a stain to perfectly match my new hardwood floors. The end product is extremely well crafted and beautful. I couldn't be happier!!
Category
woodworking
Aaron C.
08/06/2014
The provider came to give an estimate. He was running a little late, but called to tell me. When he came he was friendly and professional. The day of the installation, the provider came on time and did quick professional work, My new railings change the whole look of the house. I am having him come back and do more work,
Description of Work
Installed new railings and took out old ones.
Category
woodworking
Barry P.
07/18/2014
We were very pleased with the the work Bill and his son Tom did for us. Bill responded to our original call in a very timely manner. He came out and did all the measurements and gave us some wonderful suggestions for our project. He stained and finished the rails and then came out with his son and installed the entire project in half a day. They protected our rugs and stairs with tarps and cleaned up after the job was done. We could not be happier with their work
Description of Work
Railtec replaced the level rail on our stair overlook and installed new railings down the stairs to our basement.
Category
woodworking
Dara C.
03/27/2014
Mary Kay S.
02/27/2014
Went from 80s boring to ultra contemporary. They were also able to match the stain on the rails and newels perfectly to our ebony hardwood floors. Huge amount of work completed in only 3 days. Great attentional to detail. Would use again and recommend in a heartbeat.
Description of Work
Replaced rails, newels, balusters in two stairways.
Category
woodworking
Devin N.
09/30/2013
Bill was fast to respond to our request and estimate. He was helpful in the selection process and did great work. I highly recommend railtecs expertise if you want top notch work.
Description of Work
Banisters and balusters on a split level. Professional staining
Category
woodworking
Service Provider Response
Thank you [removed member name], It was a pleasure working with you. Thank you for the business!Mary K.
06/23/2013
Bill is very knowledgeable about all details concerning stair rails. He pointed me to websites so that I could choose the style for my home. He also provided many color samples to match the hand rail with the wood floor. Two days were required to complete the work. The technicians were experienced, fast, and nice. The whole process was smooth and efficient.
Description of Work
Demolish old stair rail. Install new stair rail between first and second floor. Add additional rail between first floor and basement.
Category
woodworking
William T.
06/14/2013
Brian H.
02/10/2013
I went to the Railtec Custom Railings comprehensive website and selected the railing style and materials in advance. I also made an appointment with Mr. Bill Kirchoff, owner of the company. Mr. Kirchoff came to my home, took the time to speak with me about the available options and materials that I selected, confirmed the color of stain that I requested, and took detailed measurements. Although this was a very small job in comparison to the larger homes he works on, Mr. Kirchoff was very polite and expressed appreciation for the business. My wife was at home during the construction and installation of the railing system. She advised that the carpenter was very pleasant, conscientious, neat, and efficient. The install was completed quickly (about 4 hours), without issue, and the carpenter did a very thorough clean up. The new oak railing system (rails, newels, and balusters) looks great with the new wood flooring that we had installed earlier. The railing system is also VERY solid and stable. We are extremely pleased with the final product and would recommend Railtec (and Bill Kirchoff) for any job.
Description of Work
Beautiful Oak Stair Rail System Expertly Installed.
Category
remodeling, woodworking
M. Jane D.
01/28/2013
David S.
08/22/2012
Overall the whole process was great. Bill came and did the estimate, and after we paid half of the price of the project down the next day we were scheduled for two weeks later. Bill came back with his crew and did a great job installing; a few days later his finisher came and sanded, and applied a second coat of clear finish to the woodwork. After the job was complete they emailed us to confirm everything was to our satisfaction.
Description of Work
replace hand rail up full flight of stairs, a 12' railing on split first floor, and 6' railing above stairs on second floor, and a short hand rail between levels of the first floor. sealed/finished oak railings clear/natural finish. Fixed knee wall by replacing drywall with plywood.
Category
woodworking
Phone
Address
PO Box 314
Sykesville, MD 21784
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