Olde World Slate Service LLC
About us
Olde World Slate is all about historic roofing and gutters for Baltimore homes. In addition to old-school craftsmanship and customer service, one of our top priorities is providing you with information about your valuable historic roofing system, to enable you to make the best decisions about caring for it. We provide honest and expert service in north Baltimore's historic neighborhoods where we have built a reputation that speaks for itself! MHIC #100174.
Business highlights
Services we offer
Slate roof repair and replacement, copper crafting., flat and rubber roofing systems, gutter cleaning, gutter repair and replacement, roofing of copper & tile, skylight replacements
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
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"Thanks so much; it was a pleasure to serve your historic home!"
"Thank you, [Member Name Removed]! I'm glad we were able to source your clay tile; thanks for your patience and thanks for the business!"
"Thanks for your review, [Member Name Removed]! It was truly a pleasure to work with you!"
"Thanks for taking the time to write a detailed review! We look forward to the next job this Spring, and are always glad to work with homeowners who are successfully restoring these (often improperly cared for) historic homes!!"
"Thanks for the great review, especially when we were delayed a week getting to your job! At least now if this area continues to have high amounts of precipitation, you'll have a great new gutter to handle it!"
"Thanks for your review! Always a pleasure to work for you guys!"
"Thank you for your review!"
"Thanks for writing a review! It's been a pleasure to take care of your roof and gutters each year since 2015."
"Thanks, Mr. [Member Name Removed]! We always hate to see tree damage like this, but are glad we could take care of the repairs for you. Thank you for your trust!"
"Thanks very much for the positive review! We greatly appreciate our repeat customers, and it was a pleasure to serve you for the third time!"
"Thanks for your review, Mr. [Member Name Removed]! It was a pleasure to take care of your roof this year."
We live in an established North Baltimore neighborhood where all of the homes have lots of character and slate roofs that we love and hate. The roofs are beautiful, yet they are also prone to cracks and slippage following 60+ years exposed to the elements. We completed a whole house remodel five years ago and we are very picky about who works on our property. We recently learned about Olde World Slate Service from a friend who is a real estate agent. This is perhaps the single best referral I've received in a lifetime. The entire Olde World Slate Service team is exceptional!... from David in the field, to Jessica in the office, to the crew who performed the work on our roof today. Customer service is clearly a top priority for this organization. Since my initial call to schedule an estimate, I have been treated respectfully with each interaction. David conducted the first visit and walked around the house with me to hear my concerns and to share his recommendations for an approach to problems with our 60 year-old slate roof. He provided options that were practical and technically sound. The proposal I received was clearly stated in straightforward terms at a fair price. There was no guesswork, and I had no hesitation in accepting it. I was very comfortable with the price based on previous experience with another slate repair company in the city. Upon returning the signed proposal, Jessica was in touch with me to schedule the work and she explained exactly what to expect. As she promised, a crew of five professionals arrived punctually on the appointed day and time. They conducted themselves with precision and they showed care for our home and landscape. They were onsite working diligently for nearly 6 hours and they barely disturbed me or my neighbors. Before leaving the job site, the crew went around the entire house and picked up every piece of fallen slate and nails--they left things in better shape than they found them on arrival. Once finishing the job, the foreman came to the door to let me know the work was done and asked if I had any questions. I have been so impressed by the level of service that everyone demonstrates within this company. It is truly exceptional to find this level of craftsmanship, pride, professionalism and customer service in the current business climate... and I am now a lifelong customer as a result. I enthusiastically recommend Olde World Slate Service for your roofing needs.
"[member's name removed], thanks for taking the time to write such a detailed review. We're so glad that we were able not only to take care of your roofing needs, but also to provide you with a pleasant experience while doing so. We appreciate the glowing review, but I also think your words will be helpful to other historic home owners. It was a pleasure to work for you."
The quote separated the work into and quot;Houseand quot;, and quot;Chimneyand quot; and and quot;Garageand quot;. The quote also included additional options to 1) reseal all main roof peaks and nail heads on the house 2) to repair/replace slate tiles on the garage roof (and reseal the garage roof peak and nail heads) and 3) to install new copper ridge rolls along all the main roof peaks. These options were an additional $3600.
I opted to focus on the and quot;Houseand quot; and the and quot;Chimneyand quot; and to defer the options and and quot;Garageand quot; work (based on their recommended priority).
Since the work cost more than I could afford at one time, they broke it down into 3 separate quotes and we have spaced the work out evenly over the year (note: I also received quotes from two other popular roofers in the Homeland neighborhood and Olde World Slate was the most reasonable). The quote was received in January 2013 and work has been completed quarterly during the year, with their most recent visit in September.
Communication with the office is wonderful. Fast, efficient, courteous and creative in helping you find solutions to help you decide how to prioritize the work such that it lines up with your budget.
Each time work is completed, I receive photographs of the before and after. Their cleanup is immaculate (you would never know they had been there).
Top of the line quality - I intend to keep Olde World Slate for my annual maintenance and highly recommend them to others with slate roofs.
David VanLaningham arrived as promised and explained first what we have in a slate roof; then he gave us various options for how to proceed--from replacing what we have to making minor repairs to making more involved repairs. He was very knowledgeable; he builds trust through his obvious understanding and enthusiasm about doing not only a good job but the right job (meaning, the one we could afford that would satisfy basic needs first).
We reviewed his analysis (based on his two-hour inspection of our roof--house and garage) and decided that we could not afford to replace the roof at this time. We discussed lower-cost options with him and agreed on a plan that would satisfy our most pressing current needs.
His contract was thorough and understandable.
His price was fair, based on several other estimates we got from other providers approved on Angie's List. The most important difference between Olde World Slate and the others was that David took the time to really examine our roof, communicate clearly with us, and provide options that we could afford.
His crew arrived as promised and performed all contracted services. The way they worked (steadily and carefully, leaving no mess) was an extension of what we had come to expect based on our conversations with Mr. VanLaningham.
We were MORE THAN JUST PLEASED with their overall service. We will definitely use Olde World Slate in the future for all of our roofing and gutter needs. We recommend this company 100% and without reservation to anyone with a roofing issue, but especially a slate roof, and especially an older one.
They will do what they say they will do and do it well.
Licensing
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