I had slid off the ice on to an embankment. They did some front end repairs. It was fixed. I had to take it somewhere else to get what they started finished. It turned out to be a real rip off place. They were horrible. It was ridiculous. They're just no good. They had the car for three and a half weeks. The owner didn't even call me.
Description of Work: They did some mechanical repairs on my car.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$15,000
bryan Y.
07/2012
1.0
auto repair
 + -1 more
On Thursday night at 3:00AM, I received a call from the sherrifs dept who informed me the mechanic was pulled over drunk and driving on a suspended license IN MY JEEP!The Jeep was impounded, which the Citgo shop paid for, but inside were all the parts on the front seat, including the muffler. The new mechanic they had to hire on Monday told me that the shop did not even have the equipment to diagnose the problem, therefore the orginal mechanic had no way of truly knowing what was wrong with my Jeep. His original estimate was $660. The shop agreed to fix the muffler but couldn't do anything else and referred me to another shop. I took it to the dealer who told me the problem was NOT the evap filter or canister or muffler or gas cap. In fact it was the seal on the gas tank. So if the original mechanic had not gotten busted in my Jeep, I would have been out 660 and still had a problem. Through all of this the owner of the establishment never once called, emailed or wrote to me to express his interest in this matter. As a small business owner in a small town, I would think this would be paramount to keep the image of this business intact through this. Apparently he feels otherwise.
Description of Work: I dropped my Jeep Wrangler off to diagnose and clear the Check Engine light specifically. The mechanic diagnosed the fault as a gas cap, evap filter and evap canister and muffler. He said he would have the Jeep fixed on Friday morning.
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Service Categories
Auto Service,
Auto Body Work,
Propane Sales Services,
Auto Inspections,
Auto Towing
FAQ
Solomons Citgo is currently rated 1 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 1:00 PM
Solomons Citgo accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, Solomons Citgo does not offer free project estimates.
No, Solomons Citgo does not offer eco-friendly accreditations.
No, Solomons Citgo does not offer a senior discount.
No, Solomons Citgo does not offer emergency services.
No, Solomons Citgo does not offer warranties.
Solomons Citgo offers the following services: State auto inspections, propane, convenience store, repair station, pay at the pump & diesel fuel.