MOREN INC

Watch Repair, Jewelry Sales/Design/Repair, Clock Repair,


Services we offer

vintage & modern watch, clock, jewelry repair & restoration. Custom jewelry design. Engraving. Laser welding. Broker of fine watches and jewelry. Watch & Jewelry Appraisals. Quality tools & equipment for the professional or the hobbyist.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard

Reviews

4.921 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
5%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-21 of 21 reviews

Jonathan C.
08/2016
5.0
watch repair
  + -1 more
unknown
Description of Work: "They resized (increasing size) a wedding-band for me. It was done when they said, and the cost was reasonable (from what I've read). It fits great now and looked great when I picked it up. | |I'm motivated to write the review as well just because the folks the there were just so nice. They seemed genuinely happy to talk with me and to do the work. I met the owner when I picked it up and he was very nice."
Rating CategoryRating out of 5
Yes, I recommend this pro

William M.
06/2016
5.0
watch repair
  + -1 more
unknown
Description of Work: I had three old watches (1920's, 1938, and 1955) that needed cleaning and put into workable order. Moren did a fantastic job on all three. The oldest was a silver-plated travel watch/clock. It looks like new after being worked on. Given the ages of the items and the work that needed to be done, I feel the cost is aptly justified.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,100

rob M.
11/2015
5.0
watch repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Katy S.
10/2015
5.0
watch repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Burton B.
09/2015
5.0
watch repair
  + -1 more
unknown
Description of Work: Rob gave me a free estimate on the work I would need. He also answered general questions I had. I felt like he had all the time in the world for me.
Rating CategoryRating out of 5
Yes, I recommend this pro

Elaine D.
01/2015
5.0
clock repair, watch repair
  + 0 more
unknown
Description of Work: They repaired my grandfather's mantle clock which had not kept time for over 20 years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

David G.
05/2014
4.0
watch repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
4.0


Joseph M.
05/2014
5.0
watch repair
  + -1 more
This was a very good experience for me. The staff was very knowledgeable, did a very good job of identifying what needed fixing and an excellent job of implementing the fixes.
Description of Work: Cleaned internal components of watch, cleaned dial face, replaced some internal compomenents, replaced the crystal, replaced battery.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Morgan L.
03/2014
5.0
watch repair
  + -1 more
Excellent service. I walked out within the hour with everything tuned up great. With a price tag of under fifty bucks and easy conversation while he worked, Rob Moren really shows the best side of what a local, family business can be.
Description of Work: I walked in with a broken watch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Patrice M.
01/2014
5.0
watch repair
  + -1 more
Highly recommended.
Description of Work: A watch wasn't working, even with a new battery. Moren had a look: I had put the battery in wrong and bent the fitting. He re-set the battery and fixed the bent part while I waited, even though I hadn't bought the battery from him, and charged only a modest amount for the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

John R.
01/2014
5.0
jewelry stores
  + -1 more
They did a wonderful job, the watches look like they are new, and I would go back to them in a second.
Description of Work: Moren jewelers repaired two damaged pocket watches that belonged to my great grandfather.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

James R.
12/2013
5.0
buffing & polishing
  + -1 more
I took the silverware in on Saturday and got it back on Wednesday, as promised. The work was very professionally done.
Description of Work: Polished, buffed and cleaned silverware

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Keith Y.
08/2013
5.0
watch repair
  + -1 more
The work was performed by the owner, and while I waited (which I did not expect)! Once fixed, the second hand then stopped moving, but he applied a little oil and now it works great. Also, I asked some questions about future repairs/restorations of my watch. He discussed what could and could not be done, and the estimated cost. I was very impressed with his thoroughness and knowledge, and friendly service.
Description of Work: Repaired my watch (the minute hand was loose).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Antonia D.
08/2013
5.0
watch repair
  + -1 more
Mr. Moren was fast, courteous, and professional; he replaced my watch battery while I waited. I found side street metered parking (50 cents/half-hour) and walked to the store which is located across from Dale Music on Georgia Ave; you must walk down an outside staircase to the lower level. Highly recommend!
Description of Work: Replaced watch battery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12

Linda J.
06/2013
5.0
watch repair
  + -1 more
Easy. I walked in, the owner took a look at my watch, said he had the battery in stock and then we chatted while he made the repair. Lovely man! I'm going to take my mom's Cartier in for a fix soon.
Description of Work: Replaced the battery in my Concord watch - which I thought had to go to a place in Virginia or NY, so this was both more convenient and the service was great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

john r V.
02/2013
5.0
watch repair
  + -1 more
Extremely well, see above.
Description of Work: Superb service and professional know-how. A gem, rare in today´s world of repair services. Moran Inc. is a family business that has been maintained by three generations of the family. They carry a complete stock or original parts for high quality watches. In my case, a 50 year-old Omega watch that needed a new stem, crown, and crystal. Mr. Moran had all of the authentic Omega parts on hand, made the repairs while I waited for only 20 minutes, advised my on the condition of the watch, what it needed presently, and future service it should have. All of this information was imparted in a fashion that I knew I was talking to a craftsman, one who literally loved classic watches, knew them intimately, and was dedicated to his work and service to clients. Indeed, this was an experience I have rarely encountered in recent years, uncommon and heart-warming experience. I highly recommend Mr. Moran.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

BRYAN R.
12/2012
5.0
watch repair
  + -1 more
Very pleasant. Quickly determined problem and parts needing replacement. Work from this shop is impeccable, products look and run good as new.
Description of Work: Fixed 14K watch and table clock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Ian C.
06/2012
5.0
clock repair
  + -1 more
The watch was in horrible shape, and they totally refurbished it. They did a superior job. I am planning on using them again.
Description of Work: My father has a Rolex Watch that he bought in the late 1960's. He wore it every day, and eventually it simply stopped working. The knobs were worn and only partially functional, the crystal was scratched and dull, and the face was badly faded I took it to Morens to have it fully refurbished, and the result took my breath away! It looked like it was brand new, straight from the factory! No scratches, chips, discoloration, I was flabbergasted! I actually broke down in tears when I presented it back to my father.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Francine P.
01/2012
5.0
jewelry appraisal, jewelry stores
  + 0 more
Rob couldn't have been nicer and more knowlegable. I recommend Moren for any repair or appraisal needs.
Description of Work: The appraisals were done promptly and the reports were professional and precise. They cleaned all of the pieces and checked the settings as well. While the cost wasn't cheap it was fair and well within the fees charged by other jewelers I checked out. I would recommend them for any repair or appraisal needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Mark K.
01/2012
5.0
watch repair
  + -1 more
My Mom had her Father's vintage Rolex repaired by a horrible watch repair store in Tulsa, OK. Unfortunately we didn't know how bad the store in Tulsa was (savage review for them to follow, avoid CNS Jewelry and Watch Repair at all costs!) until she gave me her Father's watch for Christmas and during the week after, I noticed condensation building up inside the crystal. I live in Silver Spring, MD and researched my watch repair options in the local area. I decided to go to Moren Inc. and was very lucky to have picked them. Watch, Clock, Jewelry, Sales and SuppliesExpert Repair and Restoration 8241 Georgia Ave. Suite #100 Silver Spring, MD 20910 (301) 588-5548 fax (301) 588-5549 www.moreninc.com Rob, the owner, inspected my watch and called me with an assessment just a couple of hours after I had dropped it off. The crystal needed replacement, the crown was not the right size for the watch (and therefore allowed moisture inside), the stem had rust on it and the only way to make sure that moisture had not accessed the inner workings of the watch was to take it fully apart and inspect everything. In short, the CNS store in Tulsa had kept my Mom waiting for months, did not repair the fractured crystal and installed an ill-fitting crown on to the watch. Basically they took a watch in need of repair and made it worse. Then they charged her $300 and lied to her. After letting my Mom know what Rob had found we decided to go with the full inspection as we wanted to make sure there was no moisture inside. Luckily there wasn't and Rob replaced the crystal and crown with parts that actually fit and would protect my Grandfather's watch. As the original stem was rusted it had to be replaced also. I also had Rob's Jewelry Appraiser do a formal appraisal on the watch for insurance purposes. I highly recommend this for anyone who is wondering whether to do it or not. I have my watch back and it is beautiful. I highly recommend Moren Inc.
Description of Work: Vintage watch repair, inspection and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$590

Erika S.
02/2009
5.0
watch repair
  + -1 more
I haven't had the work done yet, but the owner called with the estimate and was obviously very knowledgeable about the history of the watch and explained in detail what was causing it to lose time and what was needed to repair it. This is a true watch repair shop, not a jewelry shop that sends out watches to be blown clean and re-oiled. (I already went to one of those, unfortunately.) The cost for the repair wasn't cheap--but it was reasonable for such a labor-intensive and delicate procedure.
Description of Work: Repair of an 80 yo railroad pocket watch.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    8241 GEORGIA AVE STE 100, Silver Spring, MD 20910

    www.moreninc.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 1:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Watch Repair,
    Jewelry Sales/Design/Repair,
    Clock Repair,
    Buffing and Polishing,
    Appraisals - Antiques/Jewelry/Items

    FAQ

    MOREN INC is currently rated 5 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 1:00 PM

    MOREN INC accepts the following forms of payment: Check,Discover,MasterCard
    Yes, MOREN INC offers free project estimates.
    No, MOREN INC does not offer eco-friendly accreditations.
    No, MOREN INC does not offer a senior discount.
    No, MOREN INC does not offer emergency services.
    Yes, MOREN INC offers warranties.
    MOREN INC offers the following services: vintage & modern watch, clock, jewelry repair & restoration. Custom jewelry design. Engraving. Laser welding. Broker of fine watches and jewelry. Watch & Jewelry Appraisals. Quality tools & equipment for the professional or the hobbyist.

    Contact information

    8241 GEORGIA AVE STE 100, Silver Spring, MD 20910

    www.moreninc.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 1:00 PM