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Kensington-Wheaton Lock & Security Inc logo

Kensington-Wheaton Lock & Security Inc

Locksmith Service, Commercial Locksmith Service, Auto Locksmith Service,

About us

Tom Lucas, CRL, President of Kensington-Wheaton Lock & Security, Inc., is a U.S. Marine Corps Veteran, who founded the company shortly after his service to his country. We are a "we come to you locksmith service," serving the security needs of the commercial, residential, and industrial client. With being one of the first in the area to obtain the ALOA Certified Locksmith certification, we have ongoing training to provide our clients with professional service. Our goal is to provide the best possible lock and security needs of the community and it shows, as we have been providing the community lock & security services for many many years.

Business highlights

Veteran owned and operated
54 years of experience

Services we offer

ADA compliant lever locks, Modern equipped shop on wheels to the job site. Re-keying, alarm locks, and minor repair for burglaries. Note: Parking must be available in front of job site. WE COME TO YOU MOBILE LOCK SHOP Mon-Friday., battery operated push button locks, deadbolt security locking hardware, desk & cabinet locks, door closer, entry hardware, file cabinet locks, lock & strike upgrades, lock replacement, master keying, panic hardware, patio door locks/charlie bars, push button locks

Amenities

Free Estimates

Yes

Reviews
5.0142 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
1%
3
0%
2
0%
1
0%
Showing 1-25 of 142 reviews
Margaret N.
Feb 2020
N/A
Yes, I recommend this pro
He's great and I recommend Kensington-Wheaton Lock & Security Inc.

Kevin S.
Aug 2019
5.0
Yes, I recommend this pro
Great. Fast response, professional, great service, fair and up-front price. Will definitely work with Tom again.
Response from Kensington-Wheaton Lock & Security Inc
"Try as I may, it is often difficult to have a client that really cares and sends a review in a timely manner. With work and family agenda's, it's often put off or forgotten. It's really neat to have a client respond like Mr. [Member Name Removed], and I deeply appreciate the comments and bless him and his family. Thank you so much, Tom"

Amy C.
Jul 2019
5.0
Yes, I recommend this pro
$450
Tom has great communication skills, letting me know when he was coming. He’s clear about his policies and pricing. He’s courteous and a pleasant person with whom to have conversation. There was one lock that could not be rekeyed due to the kind of lock it is. But he was able to do the others. I would not hesitate to recommend this locksmith to others. :-)
Response from Kensington-Wheaton Lock & Security Inc
"It is most appreciative when I can have a client comment on my professional services. Again, I have a satisfied client, and that means the world to me. It's really difficult having comments made in a timely manner such as this client did, as so many of my clients are busy with their families and work, and they forget to comment on our company. It really helps any company to "be all they can be" to their customers, when they receive a comment on their companies services. Thank you again [Member Name Removed], and have a blessed year, Tom"

Joshua R.
Jul 2019
5.0
Yes, I recommend this pro
$100
Perfect, Mr. Lucas was right on time and did the work quickly and efficiently. I will call him again when I need something!
Response from Kensington-Wheaton Lock & Security Inc
"Customer was so gracious and accommodating on my visit. We thank you so much for using us for your security needs. Have a blessed week. Tom"

Cheryl R.
Jun 2019
5.0
Yes, I recommend this pro
$95
Mr. Lucas was very professional, as always. I like that he gives you a call on his way so you're not waiting all day. He furnished and installed locks on my double, front doors and mine were pretty old and rusty. They are beautiful and it didn't take him that long. I have used him for other repairs/installations, etc. and his prices are very reasonable compared to other locksmiths I've used in the past. He's my "to go to guy" and will not have anyone else do the work at my house.
Response from Kensington-Wheaton Lock & Security Inc
"Once again another really accommodating client, which I really appreciated on such a warm day. I also have great feelings knowing that we once again have a satisfied client that will use us for their security needs in the months and years to follow. On my repeat clients I try to give them a deep pocket discount as I did on this job. Have a most blessed week-end. Tom"

Jacinth P.
Jun 2019
5.0
Yes, I recommend this pro
Tom did a great job with everything we needed. Great experience!
Response from Kensington-Wheaton Lock & Security Inc
"It's really great when the client responds so quickly to our services. I have always tried to be all I can be to my clients, and will continue provide professional and personal services to all. We are a service dedicated to the security services of the neighborhood. Thank you both for responding so graciously. Tom"

John C.
Jun 2019
5.0
Yes, I recommend this pro
I was very happy with the service. The locksmith arrived on time after calling ahead and was very friendly and professional. He did a great job on the installations.
Response from Kensington-Wheaton Lock & Security Inc
"It was indeed a pleasure to service this client. I truly enjoy it when the clients respond in such a timely manner when we service their homes and businesses. I try to treat everyone like I would like to be treated if I was on the receiving end. Thank you from the bottom of my heart. Tom"

Steven W.
Jan 2019
5.0
Yes, I recommend this pro
$140
As usual, Tom responded promptly to my voicemail message, arrived at the agreed upon time, and completed the job efficiently for a reasonable price.
Response from Kensington-Wheaton Lock & Security Inc
"I have so many gracious clients, and it's a pleasure to service them. I especially appreciate it when they take the time to respond here. Thank you so much. Have a blessed week, Tom"

M H.
Jan 2019
5.0
Yes, I recommend this pro
$160
Tom did a great job replaced the defective hardware and completed the job on time for a reasonable cost.
Response from Kensington-Wheaton Lock & Security Inc
"I can not thank clients enough when they respond to this page. I endeavor to provide the best possible service, and try to treat clients the same as I would like to be treated. Thank you so much. Please have a blessed week, Tom"

ERIC K.
Sep 2018
5.0
Yes, I recommend this pro
$195
An old dead-bolt was not locking properly and the key was stuck in the lock. K-W Locksmith arrived on time, explained what he could and could not do (the dead-bold is very old) to try to fix the lock, and went over what the repair would cost. After he got the key out and corrected the alignment of the bolt, he oiled the lock and made sure that everything was clean. I am very pleased with his work.

Debbie R.
Sep 2018
5.0
Yes, I recommend this pro
$140
Tom was extremely professional and thorough. He knew exactly what the problem was and didn't try and convince me to do something that wasn't needed. He was able to make new keys that are better made than the hardware stores, and they worked perfectly. He also addressed other maintenance issues with the lock that will help it work better. I was very pleased with his expertise and professionalism. We will definitely use him again for any locksmith needs.

David S.
Jun 2018
5.0
Yes, I recommend this pro
$450
Tom did an excellent job in my home. He knew exactly what needed to be done. He explained what he was doing and what adjustments were needed (not all could be re-keyed with the same key because we had two different brands of locks). He made sure my house was safe by ensuring the deadbolts would extend fully, which was not the case before and was something of which I was unaware. Tom worked efficiently, effectively, and was very personable. I highly recommend Tom for any locksmith services and would definitely hire him again..

ANDI F.
Jun 2018
5.0
Yes, I recommend this pro
$400
He was friendly and easy to work with, giving us several options. We would definitely call on him again.
Response from Kensington-Wheaton Lock & Security Inc
"I can't thank my clients enough when I see their responses here, and know that I've completed a service meeting their expectations. Thank you again for your kind words. Tom"

Steven W.
May 2018
5.0
Yes, I recommend this pro
$225
Tom did a great job: prompt, efficient, patient and expert. He has been doing this for a while, and it shows. Tom went the extra mile in troubleshooting a keypad lock I had inherited from a previous owner, despite having to wait a long time to get through to the manufacturer's help line. The cost was reasonable, too. I would recommend him highly.
Response from Kensington-Wheaton Lock & Security Inc
"99% of the time a service provider meets or exceeds their client's expectations, or at least should. In this case it would have helped for the manufacturer to have had a shorter waiting time to provide technical expertise to the locksmiths in the field, but the end product was a happy client. Thank you again for your great comments. Tom"

Stella S.
Apr 2018
5.0
Yes, I recommend this pro
$281
He did a great job. He was very patient working on it and have everything taken care of . He definitely know what he is doing.
Response from Kensington-Wheaton Lock & Security Inc
"I try to give a benefit of a doubt when servicing an old lock, and therefore when it looks like it needs replacing rather than servicing...I replace it. We try to give the client peace of mind with locking devices, and in this case it's better to install a new one that will provide service over the years than repair one that will give out quickly. Thanks so much. Tom"

Andrew M.
Apr 2018
5.0
Yes, I recommend this pro
Extremely well, beautifully done, saved our old door from having to be replaced
Response from Kensington-Wheaton Lock & Security Inc
"I can't say enough for clients who respond so quickly and get their point across in so few words. I enjoy providing professional services to the community, as I always will, and I love my work. Thank you again...Tom"

Don T.
Jan 2018
5.0
Yes, I recommend this pro
$170
Tom did a great job. I was having difficulty unlocking my doors and thought I needed new locks and deadbolts. Tom assessed the situation and determined that I simply needed to periodically lubricate the cylinders with WD-40. It had been over 10 years since the locks and deadbolts had been originally installed. Tom got the mechanisms working smoothly again and they now operate as good as new. I was impressed that Tom suggested this repair rather than simply installing all new hardware which is what I thought was needed. He deserves the highest marks for integrity and professionalism.
Response from Kensington-Wheaton Lock & Security Inc
"Wish I could have each and every client respond here, but with job and home activities sometimes it's difficult to remember your service provider. Thank you so much. Tom"

Mary S.
Jan 2018
5.0
Yes, I recommend this pro
Very well. Tom was very thorough in our pre-visit planning so that he had everything with him that he would need for the job. He arrived on time and did an excellent job of replacing and re-keying our locks.
Response from Kensington-Wheaton Lock & Security Inc
"No matter which job it is, I really appreciate the kind remarks from my clients when they take but a couple of mins to respond to my services. I really thank you for the replies here. Tom"

Jaea H.
Dec 2017
5.0
Yes, I recommend this pro
$460
Service was excellent - Tom noted my current locks were not up to code (used a key to lock from inside) so he replaced them and rekeyed 5 locks. My front door was not hung properly so he rehung it so locks would work smoothly. He lubricated locks and made sure everything was in good working order. He worked efficiently and cleanly (he's a real gentleman).

Hussain A.
Dec 2017
5.0
Yes, I recommend this pro
$285
Tom was a pro, over the phone, and very friendly in person. He showed up on time, asked me to show him the locks, and proceeded with work. All went smooth. Locks are like new.
Response from Kensington-Wheaton Lock & Security Inc
"Truly a gracious client. It is always a pleasure to service the community, and I am gratified to hear from all my clients whenever they can take a couple of mins from their routine business and personal life and drop a note here. Thank you most kindly, Tom"

Benjamin C.
Dec 2017
5.0
Yes, I recommend this pro
Tom was great. He was very responsive and easy to work with. Our new locks look great and work well, and the quality of the workmanship is excellent. If we need a locksmith in the future, he'll be the first person we call.
Response from Kensington-Wheaton Lock & Security Inc
"I can't say enough when clients take time from their busy routines to drop a comment on my services. A comment on Angies is most valued anytime. Thanks again, Tom"

Scott H.
Nov 2017
5.0
Yes, I recommend this pro
$273
Great. Tom was punctual, professional and helpful. He quickly removed the old lock and installed the new one.
Response from Kensington-Wheaton Lock & Security Inc
"I cherish all the comments my clients make, when ever they can respond during the hectic schedules most people have these days. I just wish everyone could respond as timely as this client did. I enjoyed providing the extra effort to remedy his defective deadbolt problem, schooling him on the codes, and installing a new and better strike plate."

Dustin F.
Oct 2017
5.0
Yes, I recommend this pro
$240
Professional & knowledgeable. Would certainly hire again.

Benjamin R.
Oct 2017
5.0
Yes, I recommend this pro
Tom was a pleasure to do business with. He was very specific about his expectations when coming for the job and confirmed with me twice before the day he was to arrive. Once there he got to work and has a lot of great stories to share. His knowledge of locks is superb and I would definitely contact him again if I need any work done.

David S.
Sep 2017
5.0
Yes, I recommend this pro
$400
Tom called to confirm an hour before the agreed-upon time, and he showed up as expected. He removed the old hardware, and installed plates on the front and rear with new knobs. (The deadbolt was still in working order.) He did great work, and I am completely satisfied. In addition to being skilled at his craft, Tom is one of the friendliest people you'll meet. He was a pleasure to work with.
Response from Kensington-Wheaton Lock & Security Inc
"This client was most gracious and unusually prompt with a response to my services. I value clients always, and especially when they respond in such a timely manner such as this client. He offered a great conversation, water, and even helped with my tool boxes when I finished. It truly makes this professional's work go quickly and without stress when we have clients such as this one. Bless him and his family, and all the clients who have responded here. Thank you so much, Tom"
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Showing 1-25 of 142

Licensing

State Contractor License Requirements

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FAQ

Kensington-Wheaton Lock & Security Inc is currently rated 5.0 overall out of 5.

Yes, Kensington-Wheaton Lock & Security Inc offers free project estimates.

No, Kensington-Wheaton Lock & Security Inc does not offer eco-friendly accreditations.

No, Kensington-Wheaton Lock & Security Inc does not offer a senior discount.

No, Kensington-Wheaton Lock & Security Inc does not offer emergency services.

No, Kensington-Wheaton Lock & Security Inc does not offer warranties.