Jorca Contractors Inc, Open M-F 9am - 5pm
About us
Jorca Contractors Incorporated is a general contracting company located in Silver Spring, Maryland, offering a wide range of services, including painting, drywall, carpentry, hardwood flooring, tile, carpeting and bulk trash removal. Jorca Contractors Inc. is a member of the National Wood Flooring Association and is an EPA Lead-Certified firm. Jorca Contractors Inc. works commercially and for residential means. For more information, call Carlos Menendez 301-592-1250. Jorca Contractors is insured and bonded. MHIC# 104227.
Business highlights
Services we offer
Jorca Contractors Incorporated is a general contracting company located in Silver Spring, Maryland, carpentry, carpeting and bulk trash removal., drywall, hardwood flooring, including painting, offering a wide range of services, tile
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
64% | ||
16% | ||
14% | ||
2% | ||
5% |
I purchased a big deal for this service and it was a good experience. I communicated with them about two problems, but it took a bit of time to settle the problem because it was last winter. One of the problems required spring to come before the conditions were right for them to investigate the problem. I had another job I wanted them to do but it turned out to be a much larger job than I understood. As it happened, the smaller job used all of the value of the special deal so I declined to have them do the larger job because I felt it was a large enough job that I needed to get other estimates. They did the big deal job in about four hours and asked for no additional money. The work has held up well. It took a little bit of back and forth to get together with them, but they always responded and it was not really their fault that it took some time to arrange the job. If other estimates for the larger job are about the same as theirs I will call them to do the work.
They quality of the work was satisfactory but the process was PAINFUL. Carlos came out to assess the job in early June and I really liked him. We chatted for a while and I thought, great, maybe I found a new small scale contractor for ongoing projects. I was really optimistic.
The day of service, they arrived 2 hours late without calling. It was a busy day at work so that created some problems. The two guys who did the job were very nice and friendly and it seems they did a good job. So I thought, it's a small company, scheduling is challenging, and the quality of work was good for a fair price.
I requested a quote for a basement egress window at the same time that this job was done. This was in mid-June. I followed up by phone and email two to three times per week for the next five weeks. I kept being told I would get a response that day or the next day but never heard a thing. They told me someone would come assess the job for an estimate but that person never showed up. It's now early August and they never got back to me.
I also had a problem getting receipts for the first job and was told they had been sent when they had not. This company showed no interest in getting additional work and didn't have the courtesy to let me know that so I wasted 5 weeks following up. So much for thinking I had found a longer-term contractor. There was so little they needed to do to earn my business for years to come but it felt like they were intentionally antagonizing me instead.
Bottom line: This is not a professional service provider and the owner sent me a threatening personal message after I posted this review yesterday. Unbelievable.
"I would like to thank you for picking us to complete your project. We would like to apologize for any inconveniences you had experienced in the process, but we thank you for being patient and sticking through it with us. If you have any future home projects please contact us we are more than willing to help."
"Thank you for picking us to complete your home project. It was a pleasure to work for you. We do apologize for not being as responsive with the last piece you needed. If you need us for future jobs we will be glad to help you."
"Thank you for picking Jorca. We are glad we could service you and meet your needs. If you have future projects please feel free to contact us we would love to help."
"I'm glad we were able to service you in a timely manner and that the job met your expectations. If you have any future projects please feel free to contact us."
"Thank you for picking us to complete your remodeling job. We are glad that you are pleased with the job done. We apologize for not responding to your calls. If you still need help with those other projects please give us a call or shoot us an email we would love to schedule you."
"Thank you very much for picking us. We are glad to know that you are very pleased with the work completed on your home. If in the near future, you have a future job that needs to be completed please be sure to give us a call."
"Thank you for picking us we are glad that we were able to meet your expectations. If you have future jobs that need completion we are more than willing to assist you with them."
Licensing
State Contractor License Requirements
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