Home Depot - Silver Spring

It's okay. They're so big, it's kind of cumbersome sometimes, but they have more stock sometimes. It's difficult to find people sometimes. They're not willing to pay to have good technical people on the floor there. I don't blame the people, they try and answer your question. They're doing the best they can. They just aren't educated in that area.

Their pricing was fair. The lady was pleasant and she knew her job.

unknown

Its hard to find help Here which can get annoying and Time consuming but The quality of the fan was great! Would hire more staff.

unknown

I buy my water at Home Depot because they carry the brand of water called Crystal. It's their brand, and the other brands don't interact, so that's why I go there. I plan to keep buying my water at Home Depot.

They were actually very quick. Everything went on within a month or so with me calling them up and asking for somebody to come over and measure. I didn't have any problems with them. They did a good job. The price was pretty good but a little bit high. Everything looks good. The windows were installed well. They were very responsive. They ordered the windows, scheduled the installation, and also passed the inspection.

I ordered the door, but, they never ordered it from their end at all. After a reminder they came in for the measurement and finally placed the order. It took forever to come in. The first door that they got to install did not fit because they did not do the measurement correctly. So, they took the door back and got another one after four weeks, but, the bi-fold door was still not there. All in all it took about three months to get the doors installed. I am not at all happy with them and would not go to them ever again. I went to them for six months to buy things and would never find anyone to help me. There would be long queue and only one person to help them all, so, their business is not good at all.

The fridge was defective. The GE man agreed with me that it was defective, but Home Depot would not admit that it was defective. They wouldn't even let me talk to the supervisor.

Home Depot is very professional. I enjoy my freezer very much. I also had them put in a garage door opener for me in the past. They contracted that job out to the best people in town. I was very pleased with that also. I have a Home Depot card and that is how I pay for this refrigerator. It is a nice thing to have. You can get a 6 month or a 12 month interest free payment plan depending on the special. You pay $100 a month until it is paid off. It is great.

THIS COMPANY DID FINE. IT WAS FAIRLY BASIC, BUT THEY DID IT WELL. THE TIME FRAME AND ESTIMATE WERE GOOD. THE PRICE STAYED THE SAME AS THE COMPANY SAID IT WOULD.

IT APPEARED THAT THERE WAS LITTLE ORGANIZATION AT THE STORE REGARDING THE PURCHASE AND INSTALLATION OF THE GARAGE DOOR. THE EMPLOYEE WAS NOT VERY KNOWLEDGEABLE ABOUT THEIR LIST OF PRODUCTS. WE WERE DESPERATE AND PURCHASED ONE ANYWAY. THEIR SUBCONTRACTOR WAS TO CALL US AND SET UP A TIME TO MEASURE OUR EXISTING DOOR SO THAT HE COULD ORDER THE APPROPRIATE SIZE. AS IT TURNED OUT THE SUBCONTRACTOR THOUGHT THAT THE STORE HAS SET UP THE TIME AND HE JUST SHOWED UP AT OUR HOME. IT WORKED OUT THAT WE WERE HOME. WORKING WITH THE SUBCONTRACTOR WAS GOOD. HE WAS PROMPT, EFFICIENT AND KNEW WHAT HE WAS TALKING ABOUT.

MY OVERALL EXPERIENCE IS GOOD BUT NOT GREAT. THEY HAVE A VERY GOOD PRODUCT BUT THEIR CUSTOMER SERVICE IS POOR. THE CREW THAT INSTALLED THE NEW WINDOWS WERE VERY POLITE AND DID A GOOD JOB.

I WAS GLAD THAT WE ASKED THEM TO DO THE WORK. I HAD BEEN PLEASED WITH THEIR ATTITUDE WHEN I WAS IN THE STORE. THEY WERE POLITE and WORKED WELL. I WOULD MOST SURELY HIRE THEM AGAIN.

I WAS PLEASED WITH THEIR WORK. THEY DID NOT MAKE ME WAIT ALL DAY. THEY ARE CLEAN ABOUT THEIR WORK EACH DAY. IT DID TAKE A WHILE, BUT WAS NOT TOO BAD. I WOULD HIRE THEM AGAIN.