Five Star Painting of Bethesda

We hired Five Star Painting, Tara Murayama, and from the first meeting she represented herself with knowledge of paint and interior design expertise, she listened to our needs, came out for a site inspection and answered our HOA Board of Directors many questions. She did her homework and delivered a game plan on how to deal with a very difficult previous failed paint job by another contractor with the resources from Sherwin Williams & Benjamin Moore paint specialists and their store managers who also came out and toured our condo building to collaborate her plan. Materials, colors, Project Manager (LeeAnn) and painting crew were carefully chosen and a detailed written daily work schedule was created to execute her plan. We had concerns about the materials and their odors and Tara provided our residents with Spec sheets for the materials and our owners were able to reside in the building during painting with little to no odor at all and the building was cleaned along the day and at the end of the day to include vacuuming entire floors of work areas, complete clean up of the sanded walls/ceilings and doors, and their materials kept on sight. Each condo door was painted and the crew hung plastic inside their foyer and taped paper to their floors to contain the mess and protect their property. We could not be happier with Five Star Painting, Tara, LeeAnn and Oswin's painting crew and you will be too. We plan on having them return for the next phase of painting needed once we have some plumbing work completed. Five Star Painting is 5?????!!!

excellently

Great. Tara was extremely helpful and professional.

Excellent! The painters did a great job of prepping the area, containing the dust, and performed the task in a timely and professional manner.

We couldn't be happier with the results. The painting really made the walls pop and created a great impression on buyers. It was money very well spent.

I would commend them for their prompt and responsive service and attention to quality and detail. They work very hard to make sure you are happy and resolve any issues quickly. Everything was done to the highest standards and their price was fair and reasonable. They also arrived with a large crew that could get the work done expeditiously. I appreciated this as painting, especially interior painting, is very disruptive to your daily life. We have recommended them to several friends and neighbors already.

Great! Punctual, helpful (e.g., in finding the right color), professional, and the finished job looks great.

The painting was ok. When they were done and the painter and the sales associate I pointed out that the dark nails had not been chalked and painted on the three gates. They both indicated that existing fence nails were showing on some segments of the fence (7-10 + yo), and I did not know that I had to ask them to chalk and paint over the nail heads. The person that did the painting seemed unhappy but agreed to chalk and paint/chalk the nail heads on the doors & one section of the new fence. I was uncomfortable while the side was being chalked/paint and I told them that I would live with the rest but will actually finish the caulking and painting. Lesson learned: don't assume that you don't need to tell them that you would like the finishing touches so you don't have a disconnect in communication.

unknown

I contacted Five-Star Painting of Bethesda after reading their reviews on Angie's List. We always get three bids on every job as a result of our professional work and training in the architecture and design industry.
Five-Star was not only the first to reply to our request, but they were also the most detailed, transparent and professional of the three price quotations we received. They were also the most competitively priced. Normally this price discrepancy would raise a red flag leading us to wonder whether Five-Star was missing something in their process or work plan. But a subsequent conversation with Tara, the owner of Five-Star put all my fears to rest. She told me that she researched the products to be used on our job by going to the manufacturers werb site and watching all of their training videos, then clearly explained the process she planned to use to complete out job. This impressed us greatly. We had done all of this research when our home was built three years ago and were intimately familiar with what would be required to do the job properly. Tara's presentation proved she knew her 'stuff,' and was up to the job. We awarded the contract to her, and we're happy we did.
Tara estimated the job, then sent her project manager LeeAnn to follow through. And follow through she did. After the re-oiling, LeeAnn returned promptly to 'punch out' the job. She and her painter fixed all the minor spots in one day and left us with the feeling that we had discovered a real gem in the painting category.
As I mentioned above, we are in the architecture, design and construction industry. So analyzing contractor's performance is, 'what we do.' I'm pleased to report that Tara, LeeAnn and the entire crew of Five-Star Painting of Bethesda does in fact deserve five stars because of their performance, friendliness, and customer-centric attitude.We will definitely use them again in a few years when our Ipe wood siding needs to be re-oiled.

unknown

unknown

.

Five Star Painting is the only one that I will call in to do anything.  They're great.  They're absolutely fantastic.  They had probably about 50 squares of mirrors they had to paint in between of and they did it perfectly.  They did exactly what I asked for.  Tara the owner was fantastic. 

unknown

unknown

unknown