DSP Audio & Video

Replaced the fuse on my car stereo quickly and professionally.

Works perfectly.....front speakers were blown.

Eddy installed my car alarm and remote starter back in 2011. Any time I've had an issue with it since then (my lack of not learning how to use it to its full capacity), I've called Eddy, and he's fixed me right up. (I posted another review on 15 Nov. 2015.) I left on Christmas Eve from DC to visit my family in OH. I have a cat and a dog and have always relied on my remote starter to give me the flexibility to make a pitstop to grab food or use the restroom during my 6.5-hour drive. Since I usually visit my family in the middle of the summer and around Christmas, it means that I can't just roll down the windows and trust that my pets will be fine for however long it takes me to run in someplace. My remote starter had stopped working. I plan on driving back to DC on the 28th (tomorrow) and decided I needed to figure out how to get this to work. I called Eddy and, after telling him what I had tried at that point - including throughly reviewing the manual I'd brought on the trip with me - he suggested a solution, sent me a picture of what I should be looking for under the dashboard, and with the flip of a switch, I was back in commission. (It must have gotten switched off when I took my car in to be serviced before making the trip to OH.) Eddy and DSP has always been responsive, despite the fact that my system was installed nearly seven years ago. He and his techs continue to provide top-notch service, and I am always grateful for that. There is absolutely no reason you shouldn't use DSP for the services they offer. For the continued service I've received from them over the years, it is well worth the price you pay here!

Very good but a little pricey, don't know what other shops would charge for this job

Great - make an appointment for their opening time since the alley access to the shop is only one car wide - pleasant reception and technicians

A professional installation was completed in a timely manner.

unknown

complicated job. They were very carful

Well. There seemed to be problem with the new radio/cd player after installation with the audio cutting out. Eddy checked it , could not find a problem, but the next visit, he replaced the unit with another new one. I would recommend this business. Eddy didn't want me to have a problem. The true test of a business is what happens when there is a problem. This business did very well. I don't remember exactly when I went to DSP, but I believe it was last year in the springtime or summer. Nor, do I recall exactly what the cost was. I just remember the cost was comparable to Best Buy, maybe slightly more, but I liked the idea of dealing directly with the guy installing the new radio/cd unit and supporting a small business. I would go back if I wanted any other work done on my car that this business can do.

I have also gone to Eddy before this for the installation of my remote starter, car alarm, and window tinting. Service is efficient, and his prices are competitive. He was recommended to me by a college friend, and I have recommended him time and time again to friends and colleagues. I will continue to recommend him for the services his offers.

great

This is a great place. After our radio stopped working following a battery/alternator service as a local car repair shop (Far East), we tried in vain to get the car repair shop to take responsibility and fix it. After many weeks of hassle we gave up and took it to DSP. I called on Friday, and it was fixed before noon on Saturday. The gentleman (Eddy?) on the phone was polite, knowledgeable, and efficient. He made the appointment for appointment for 10 am Saturday. When I arrived he was ready, and had all my information I gave him on the hone already up on his computer. I told him that the other car repair shop (Far East) had tested the speakers and concluded that I needed whole new radio unit, and offered to sell me one for a hefty dealer original equipment price. DSP said they could install a better radio as a cheaper price, but said they would try to fix the existing radio first. Just in case, I picked out a radio and authorized them the replace it and was ready to pay several hundred dollars. In about a half hour DSP called me and said they fixed to old one and the radio worked and the car was ready to be picked up. This is an example of an honest business that could have installed a radio and changed me for it, but instead repair the old one and charged me less. I would go back to DSP in a minute for any car stereo issue. They are technically competent, honest, polite and efficient. Who could ask for anything more? Don?t let the alley location intimidate you. The shop is clean and modern.

unknown

From initial call to successful completion, DSP Audio provided outstanding service. A phone call to DSP and an explanation of the problem - a CD stuck in the car's in-dash player - resulted in a clear explanation of what could/could not be done - and a convenient lunch hour appointment. The car went right into the shop. 20 minutes later - the CD was extracted and the player reset and ready for reinstallation. 20 minutes more, I was paying a bill for an amazingly low $60 and ready to drive off. Two extra services: they left the car in the garage, pointing out, so I would not have to walk over the ice in the alley *and* the reinstallation reconnected a few wires that had come loose. I now had more lights on the audio system than I had seen in years! Thanks DSP! Will definitely use them again.

unknown

unknown

Excellent job - will go back and tell friends.

Went really well. Eddy scheduled me same-day and installed it in about an hour. Very friendly and helpful. Saved me money actually because he recommended against upgrading my speakers (which was my idea) and seeing how things go with the new stereo. Highly recommend.

Eddie went above and beyond the call of duty. This is actually my second time dealing with them and without a doubt if I need any kind of audio visual etc. installed in my car, DSP would definitely be the one I will use, every time!!

These guys are 100% professional and extremely helpful! I was so pleased with the service and final product that I made an appointment to have a new system put into my Navigator!

Eddie spent time with me demonstrating different combinations of speakers and amps and made an appointment for the install. He worked late to finish it all, and patiently showed me how to work the features. When we discovered a function from the previous unit that wasn't working, he called service support from the manufacturer of the new unit to verify if the feature was possible on the new unit (it wasn't). He is patient and professional, and very knowledgeable about his products. I highly recommend his shop.

Purchased auto stereo equipment from major online retailer and was looking for installer. Found Eddy and his company and so glad I did. Was looking for a quick turn-around as had a road trip to take and wanted new system installed. DSP not only took on the job on short notice but in reviewing what I had purchased informed me some of it was not necessary. The install job looks great and works as designed; could not be happier with the service or the owner. Thanks!

I contacted the shop and discussed the price for installation and made an appointment. The owner was very knowledgeable and was very willing to install an after market product that I had ordered on line. After I arrived at the shop, the owner and his helper started immediately on the installation and told me approximately how long it would take. The owner was absolutely correct. I was able to watch the work from the waiting room. The price was as quoted and I am very satisfied with the installation. The only drawback is that the shop is located on an alley and a bit challenging to find. Be sure to ask for exact directions.