Action Mortgage LLC

The process went very easily. Action Mortgage was very responsive and professional.

extremely smoothly

I believe it couldn't have gone much better. again, Marcy was phenomenal!

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Provided fast and professional service throughout the entire transaction. Took approximately 2-3 months from mortgage pre-approval to closing. Straightforward and extremely helpful. Cares about my needs as a customer. Would definitely recommend to my friends and family.

I am an Action Mortgage repeat customer and have utilized them for refinancing and new mortgage services. Marcy Wolf handled both transactions flawlessly. My questions received a prompt and courteous response. Transaction was virtually effortless with the paperwork being sent timely for review and discussion which resulted in closing completed in 30 minutes. Due to my previous satisfaction with Action Mortgage, I automatically called them when I began hunting for a new home and required mortgage services. I highly recommend them and am completely satisfied with both transactions.

I really enjoyed working with Marcy. She was extremely responsive, quickly responding to questions and requests. She also seemed knowledgeable and open to providing information about the process and her role in that process. Given the nature of mortgages, it's difficult, if not impossible, to objectively determine whether you got the best price available out there--there are simply too many parameters. Even so, I believe we got a good price and would use Marcy again. Searching for mortgage options on your own can be very time consuming and Marcy made the process that much easier. She was also extremely helpful in laying out potential options and simplified the application process.

This is our second time using Marcy, and this process went just as smoothly as the first time. Marcy charged us a flat fee and obtained the best loan for us with the best terms. We were able to get a rate that was much lower than typical market rates at the time. The lender provided a yield spread premium, but Marcy credited the amount to our closing costs (which is rare for a mortgage broker to do). The whole process is transparent so you know exactly what you're paying for. Marcy was very prompt and responsive to both my questions and in preparing the loan package. She knows her industry well, and we felt like we were in good hands both times we used her. We recommend Marcy to everyone we know and will continue using her in the future.

He shop around and found us a great rate.

Working with Marcy at the Bellaire, TX office was a real pleasure. After finding Action Mortgage through the Upfront Mortgage Brokers Association, I contacted Marcy and obtained a quote. After comparing this quote with two other options, I chose to work with Action due to their lower 15 year fixed rate and lack of junk fees, the major factor in selecting who would receive my business. Marcy was both highly responsive and very patient with a bit of indecision on my part in deciding when to lock the rate. She stayed in contact by email and helped the process by sharing information on how their rates fluctuated with the 10 Year Bond rate. Through the loan process, Marcy was also proactive and helpful in working through an issue with an estate inheritance and the appraisal in the midst of a home remodelling. She even arranged an in-home closing to accomodate our hectic schedules when no other locations panned out. I would highly recommend Action Mortgage and Marcy Wolf to anyone looking for a great no-hassle price, good rates and excellent customer support for mortgage services.

I worked with Marcy from Action Mortgage and I could not have had a better experience. This was my first time purchasing a house and Action Mortgage made it very easy. They are extremely responsive to both email and returning phone calls. I feel they have your best interest in mind and provided me with very competitive rates. Being a first time home buyer I had a lot of questions and Marcy was always willing to go through very detail. I highly recommend Action Mortgage to anyone who is looking at purchasing or refinancing a home and I will be them again in the future.

The service was very good. The process was very fast. She provided excellent service.

The service was good. Marcy did a great job. I was referred by a friend and she gave a similar deal to him as well.

I have used them and I have recommended them to friends and family. She is good at what she does and if you fit inside the criteria needed she will do a great job. Marcy is fast and she responds to your calls quickly and she can close quickly as well. She has access to a title company next door to close quickly.

Marcy is absolutely fantastic. She was not the first person that I worked with and after a couple of bad experiences with different companies she made the service go well when switching to her. I would highly recommend her. She was very thorough and the process was very easy. She is extremely knowledgeable.

I have been totally happy with Marcy the owner. She is very thorough and professional. I would refer her to anyone and I would do business again with her as well. She promptly calls back when you call.

The service was really good. The service went smooth and she saved me quite a bit of money. Marcy was very easy to work with and she did what she said she would do. They made the service pain free.

Marcy Wolff is fabulous. I highly recommend her service. She keeps you informed during the entire process. I love her service and I would definitely use her service again. She made the whole process go very smooth and the paperwork was not overwhelming. The cost was reasonable for the service. She always sends a Christmas card and that is awesome that she does that as well.

Marcy Wolff was my mortgage broker. She was very helpful and she gave good advice. She tried to make the process for us as smooth as possible.

The service went smoothly. I have no complaints. Everything went well. I was not aware of having to pay for the house evaluation and that was the only thing that was unexpected. I had to pay an additional $450.00 for that.

The service turned out great. Marsha Wolf is an Upfront Mortgage Broker (UMB), which means that the rate she secures for you is the one you pay for to her, not one that she gets kickbacks on from banks. In other words, she represents the client and not the bank. Buying a house is a huge financial commitment. I highly recommend buyers spend an hour perusing The Mortgage Professor web site (google it). Marsha is currently one of just three UMBs in the state of Texas. Marsha Wolf is a very good person to work with, and at the end of the day, her rate plus costs was the best I could find, and I spent many hours shopping for mortgages, teasing out many of the bait and switch rates out there to entice the consumer. Marsha takes the mystery out of financing a home and was very candid about what had to be done. I have sent various realtors and individuals her way as her work is outstanding. I have both bought a house and refinanced it with her.

Marcy Wolf handled my mortgage with exceptional efficiency, transparency, and professionalism. I found Marcy through the Mortgage Professor's website and hired her after extensively interviewing loan officers at credit unions and large online mortgage brokers. The GFE I received from Marcy reflected a total loan cost that was among the lowest I reviewed (comparing only those line items that the loan officer controls). It was competitive with the large online mortgage broker's GFE. The difference, and the reason I chose to work with her, is that Marcy was completely upfront about how fees are calculated, making it easy for me to compare GFEs. In contrast, the typical loan officer that I interviewed left me more confused, the more questions I asked about their fee structure. Marcy flawlessly executed numerous routine items, such as answering questions on what documents I needed to upload, meeting deadlines, and explaining how to read the GFE. However I must reiterate that the distinguishing factor that led me to work with her was her honesty. I had peace of mind from knowing that I fully understood the terms of my mortgage and the details of my closing fees. On closing day, I arrived with a cashier's check written out for the exact amount to the penny, based on my prior review of the HUD-1. This clearly surprised the closing agent and realtor, who are accustomed to last minute "surprise" cost increases that the home buyer must cover with a personal check. Thanks to Marcy, there were no surprises at my closing, and everything went completely smoothly. I am happy to give Marcy Wolf my highest recommendation!

They were great. I have seen Ms. Wolf and she is an upfront mortgage broker. She will tell you how much they are going to charge you and she will disclose everything so you know what you are getting into. They are going to be upfront tell you what it is and will explain everything to you. They won't hide anything to you and they will let you choose what you want.

After reading the Mortgage Professor's book, we went onto his website to look for an "upfront mortgage broker", which is a mortgage broker that charges upfront fees (i.e., they are not paid a percentage of the loan or receive any yield spread premiums). This helps create transparancy in the process and reduces any conflict of interest. We found Marcy through the website. She charges a flat fee of $1500 regardless of the size of the loan, and she does not receive any other compensation from the lender. Our contact with Marcy was strictly via email, which was convenient for us during work. We never spoke to her on the phone or visited her (although she does have an office and is available to call). Her response time to emails was amazing - I usually received responses back within minutes. As first time homebuyers, she made the lending process much easier for us and we got an excellent rate on a loan. We highly recommend her and will use her again when we upgrade from our condo.