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ABW Appliances Showroom: Silver Spring

Founded 1968 • With Angi since March 2005

4.4

(38) Verified Reviews

Description

We understand that the kitchen is the heart of the home, which is why we work hard to create a warm and welcoming atmosphere that can be used for family dinners and holidays. Appliance Builders Wholesalers was recently selected 2016 Appliance Dealer By Home & Design and has grown into four appliance showrooms located in Rockville, Silver Spring, Arlington, and Ashburn. We have a clearance catalog online and a Clearance Outlet in Silver Spring. Visit our website for locations and hours. All appliance showrooms are full service offering sales, delivery, and factory authorized installation for all clients. We accept online quotes. We know the right products that will help complete your overall vision for your new kitchen or bath and can refer you to a convenient Appliance Builders showroom to see the products in person. Our brands include Sub-Zero, Wolf, Viking, Miele,Thermador, Tecnogas Superiore, Urban Cultivator, Bosch, Lynx Grills and Alfresco Grills, undercounter refrigeration, bath fixtures, and so much more. We offer a unique selection, with products that won't be found at "big box" stores. Of course, if you're looking for the names you grew up with we have those as well. KitchenAid is a wonderful example of price conscious luxury for today's busy families....

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Verified Reviews

A few reviews for this pro...
5.0

06/29/2019

The refrigerator had been dripping water, and ice had been accumulating in the freezer. We suspected that the icemaker was leaking. However, the repairman simply snaked out a condensation drain hose, and the problem disappeared. We were impressed both by his professionalism and by his honesty - he could easily have replaced the icemaker, and we would have been none the wiser.

Description of Work
Repair Liebherr refrigerator

Category appliance repair

Service Provider Response

Thank you so much for the nice review. We always like to hear when we not only meet, but beat our clients expectations. Please keep us in mind for any future appliance needs. Thanks
1.0

06/18/2019

I spent over $25K on appliances at ABW. The customer service along the way was atrocious. I only continued with the order because my contractor and architect assured me the extremely poor service was an anomaly. Fast forward several months. The appliances were delivered. They were not installed properly (fridge doors are scratched, out of alignment, stacking kit nor water lines for washer/dryer we...

Description of Work
New appliances

Category appliance sales

Service Provider Response

Good morning [Member Name Removed]. Thank you for bringing this issue to our attention. It is clear that our communication with you caused several issue that we have to and will own. I understand that there are still some outstanding issues that need attention and I have been in contact with my team this morning and they will be calling you to correct immediately. We take customer service very ser...
1.0

12/20/2018

worst company i have ever had to deal with. one of the most expensive appliances i purchased, a dishwasher, was faulty and they would not allow me to return the unit even after a tech was dispatched to fix it and he could not do so. my only option was to have ANOTHER tech come out-and who knows how many it would take. i had purchased a NEW (i assumed) appliance, and i expected to have a NEW applia...

Description of Work
purchased all appliances for a kitchen remodel

Category appliance repair,home remodeling

4.0

09/20/2017

They rescheduled on me a few times. Yes, I would use them again.

Description of Work
Sold me a stove

Category appliance sales

1.0

12/28/2016

It took a total of 6 hours (2 hours spent by my contractor and HVAC contractor plus 2 -2 hour visits from ABW ) to get the blower motor installed. Wolf had changed the design of the blower and failed to include a bracket needed for installation. When the problem was identified, there was no sense of urgency to get the job completed and not once did anyone at the company apologize for the inconveni...

Description of Work
I purchased Kitchen Aid double ovens, Sub Zero 24 inch wine cooler, 2 sub zero beverage drawers, a 36 inch Wolf Induction cooktop with downdraft and blower.

Category appliance repair,appliance sales,home remodeling

    Services Offered

    With our highly trained appliance consultants we provide product knowledge to help you make informed choices for your appliance needs. We created our very own in house service department to ensure you of luxury service through the lifetime use of your appliances.We even provide delivery and factory authorized installation. We accept online quotes. No appliance job is too big or too small . We serve the needs of major homebuilders and the DIY's.

    Services Not Offered

    gas leak repair

    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    No
    Warranties
    Yes