ABW Appliances Showroom: Silver Spring
About us
We understand that the kitchen is the heart of the home, which is why we work hard to create a warm and welcoming atmosphere that can be used for family dinners and holidays. With six store locations surrounding the Baltimore and Washington DC metropolitan area, ABW Appliances provides builders, kitchen designers, and homeowners with today's brand name appliances, quality installation, and dependable service. Well-trained appliance specialists are ready to serve you.
Business highlights
Services we offer
With our highly trained appliance consultants, we provide product knowledge to help you make informed choices for your appliance needs. We created our very own in-house service department to ensure you luxury service through the lifetime use of your appliances. We even provide delivery and factory authorized installation. We accept online quotes. No appliance job is too big or too small. We serve the needs of major homebuilders and DIYs.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
50% | ||
21% | ||
7% | ||
0% | ||
21% |
"Thank you so much for the nice review. We always like to hear when we not only meet, but beat our clients expectations. Please keep us in mind for any future appliance needs. Thanks"
"Good morning [Member Name Removed]. Thank you for bringing this issue to our attention. It is clear that our communication with you caused several issue that we have to and will own. I understand that there are still some outstanding issues that need attention and I have been in contact with my team this morning and they will be calling you to correct immediately. We take customer service very seriously and its clear that we absolutely dropped the ball. Again thank you for expressing your frustration and I will make sure we make things right. Thank you. Ryan Simon CEO"
Service people Antonio and Todd came on Time and did a perfect Service. No problems, very polite and clean.
Appliance Builders Wholesale a excellent Service Company I would recommend to everybody! You could not find a better company!
Ingrid M. Bethesda, Maryland
When we initially saw the leak on the floor from the freezer, we thought someone left the door open but eventually we found that it actually came from the freezer. We did some internet searching only to find that multitudes of people have complained about this same thing. Even to the point of replacing their fridge/freezer. Apparently it is a design flaw.
ABW made a service call. Everything worked fine for about a week but the problem reappeared. Called ABW back on a Monday and they came out the next day for a more extensive fix that included a kit from the manufacturer. ABW only charged us for the part upon the second visit and did not charge an additional trip/labor charge.
We were very pleased with ABW scheduling the service -- Thank you Brooke, Pablo, and others. And many thanks to Todd, the technician. He was very professional, efficient, and took care not to damage our wood kitchen floor. He even arrived earlier that our scheduled appointment -- but called first to make sure it was OK.
Will definitely buy our next appliance from ABW because their service is top notch.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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