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495 Garage Door
Garage Door - Install or Replace, Garage Door Repair, Garage Door Opener Installation and Replacement,
About us
As a family owned business we understand the importance of meeting the needs of our clients- one customer at a time. Our attention to detail, & the commitment to prioritizing the needs of each customer have been the driving force behind our company’s success. A steady stream of satisfied customer referrals has made us a trusted name in the field. Every call seeking to repair a broken cable, garage door opener, or complete a new installation from the major garage door brands is treated with professionalism, courtesy & respect. No surprises with charges; with years of experience we diagnose and give flat prices over the phone.
Business highlights
Emergency services offered
13 years of experience
Services we offer
Garage door repairs, cables, garage door opener, remotes, rollers, spring replacement, tracks, weather seals & installation
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7189 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 5% | ||
| 1% | ||
| 2% | ||
| 5% |
Showing 1-25 of 189 reviews
ZACHARY I.
May 2025
This is without a doubt one of the most pathetic companies I've ever had the displeasure of dealing with. Their tech chose to carry his tool bag & ladder in between my car and his van instead of having even an ounce of common sense or consideration and walking around the other side of their van with more space. In doing so my car was very deeply scratched in multiple places from front to back and you can clearly tell from its wavy motion that it's from someone walking next to it carrying something. I reached out to them as soon as I noticed the scratches and despite having clear video evidence showing they were at fault, they completely refused to take any responsibility. Their lack of accountability and poor customer service is unacceptable. If you value your property and expect a company to stand behind their work, I strongly recommend looking elsewhere.
Response from 495 Garage Door
"We’re truly sorry to hear that you’re upset and feel this way about your experience with our company. We understand how frustrating this situation must be, and we never take concerns like yours lightly. After you contacted us a week after the service in August 2024, we reviewed all available photos and video we fully cooperated with your insurance provider by sharing all available video and photo evidence. Based on their review, they concluded we were not at fault. While we know this isn’t the outcome you hoped for, we took your concerns seriously and followed the proper process. We regret that the outcome did not meet your expectations."
Sam P.
Jun 2024
Late, high price, no receipt. Appointment was 12-4, didn't show until after 530PM. Charged $750 to replace two garage door springs-not sure both were needed (includes 1 year warrantee), tried to talk me into $850 for 3 year warrantee and better springs. Hard to understand technician. Confusion over how to pay, tech said office would call, then called back and said he had to do it. Had to repeat credit card info 8 times until he got it right, had to repeat spelling of my name multiple times-need better system. Charged 3% for credit card use. Card charged promptly, never got a receipt from the company.
Response from 495 Garage Door
"Thank you for your feedback. We apologize for the late arrival, high cost, and issues with the receipt and payment process during your recent service. We strive for punctuality and transparency and regret that we fell short. We will address these issues to improve our service. Lastly, we apologize for the absence of a receipt. This is not reflective of our standard procedure. We use paperless invoice and somethimes they are on the spam folder. Sending another one promptly. We truly value your business and your feedback Please contact us at [email protected] so we can address any remaining concerns and make things right."
Tarneisha G.
May 2024
BEWARE: American Home Shield sent this company to my home to address an issue with my garage door. The technician told me that one of my issues was that the garage door opener needed to be replaced, was at the end of its life,, and was a safety concern. They said that they would call AHS to see what was covered under my plan. Later, he told me that AHS said that nothing was covered and that I would have to pay for everything out of pocket. I asked him why and he said that they would send me a report. A few days later I called AHS after receiving nothing and they told me that the technician never called to give a diagnostic or seek pre-authorization, but that all electrical components, to include my garage door opener, were covered under my plan. So, the technician lied about calling and lied about what needed to be repaired. When I told AHS what occurred, they reached out to the company, who then told AHS that I voluntarily asked for an updated garage door opener and that nothing was wrong with my existing one. This was absolutely a lie. I would not voluntarily spend $750 for something that I did not need. SCAMMERS. Equally, if they had actually called AHS the garage door opener was in fact covered under my plan, so why scam the customer out of my money for something that you would have been paid for anyways? That also makes it interesting why he asked for cash as his preferred method of payment, which I am glad that I did not do.
Response from 495 Garage Door
"Thank you for bringing this matter to our attention. We deeply regret hearing about your negative experience with our service and apologize for any distress this has caused. We check coverage with AHS while the technician is on site and our billing department submitt the eletronic invoice within 48 business hours from the visit. We take allegations of unethical behavior and fraud very seriously. Our goal is to provide honest and reliable service to all our customers, and it is clear we did not meet your expectations in this instance. We are currently reviewing your case to understand what went wrong and to ensure that such issues do not happen again. The office manager has been trying to call you for the past two days. To resolve this matter promptly, we kindly ask you to reach out to us directly. Thank you for your patience and understanding"
Dan Z.
Aug 2023
I had a service call through a home warranty. First of all, the appontment time was change last minute and a guy finally showed up around 4pm. Second, my garage door opener was not working properly. When the service tech showed up he didn't do anything, he just push a button on my opener and pushed it again then asked me to pay my co-pay $75. I thought he fixed the issue, but he didn't. Without telling me what's wrong with my garage door opener he tried to sell me a $350 tune up package for my perfectly working door. I wanted him to fix the opener but he was completely ignoring what I said. After that I asked about if my opener is fixed, he said no, my opener is too old and need to be replaced. MY OPENER IS NOT OLD, and the purpose of the service call was to have him to fix the opener. At least open the door opener and do a diagonosis. He didn't even bother to check it or use a ladder to see what's going wrong. He also tried to sell me an opener for $1000. The technician stayed for 10 minutes and spent 9 minutes trying to sell me extra "services" that could cost around $1000. So I paid $75 co-pay through my warranty and nothing was being done. This company is shady and scam and I am going to work with my warranty company to get this refunded. The terrible sloppy technician's name is Issac per dispatch's email. Update:2 days after they didn't do anything but charged me $75 co-pay. I did a youtube research and I fixed the issue by myself! It costed me $6 and a run to Walmart, so the issue was the garage door antena opener's receiver need to be extended so I extended the electrical wire of the signal receiver and I diagnosed the issue with a few minutes of research on youtube. Now my garage door is working perfectly and do not need to be replaced. 495 Tech Issac did not even care to diagnose my garage door but insisted on selling me "packages" and replacing my garage door for opener for $1000. That tells me what kind of shady company they have. AVOID THIS COMPANY. IAM ALSO OPENING A CASE WITH THE BBB.
Joel F.
Dec 2022
The chain drive on my opener seemed to fail. Called them on Friday and scheduled repair for Sunday. Samir showed up on time, diagnosed the problem quickly, gave me the cost and went to work. He did a great job and made sure everything was in tip top shape before he left. I highly recommend this company for their quick scheduling, job completeness, and reliability.
Rita S.
Sep 2020
The tech was on time and professiknal
Vera G.
Jun 2020
Anthony was very courteous and helpful. Answered any questions that I had. Replaced my keypad and didn’t leave until I was satisfied with my repair. I would use them again and I’ve already referred them to my sister if she ever needs service to her garage.
Francine S.
Apr 2020
Excellent customer service! This was from everyone I spoke with at 495! This started with the estimate to call center and the representative that called me back so quickly! I am impressed with the service I received! The company showed they value my business! That's important to me!
Varadarajan S.
Feb 2020
Great. Eli was knowledgeable, courteous and very professional.
Rosalie G.
Feb 2020
The Service Tech did an excellent job fixing it!
Mubasher A.
Feb 2020
We contacted 495 Garage Door Company for the service for our garage doors. Their Tech, "Hollis" did a great job. We are very happy with their professional work, customer service and very reasonable pricings. We will share our experience with our family, friends & the neighborhood. Thank you.
Response from 495 Garage Door
"Thank you so much for such a wonderful review. We strive very hard here at 495 to always exhibit integrity and intitiative. We are elated to hear that our technicians continue to exhibit professionalism and our main core values."
Sherry E.
Feb 2020
Please, never use this company. Save your money! We have a home warranty with Old Republic. Regrettably, they sent us 495 Garage Door Inc. when our garage door stopped working. This is truly the worst company I have dealt with in my entire life, and I am 50! The customer service reps are extremely rude and useless. We had an issue with the garage door not closing and the door opener light not working. The technician came to our home, stated one of the door sensors is not working and the light socket needs to be replaced. He went to his truck, pulled out an old sensor, and replaced ours with an old sensor! These sensors only cost $5 new, but no, he replaced it with the old one. He then stated he doesn't have any light sockets in the truck, so another technician will come out and replace the socket tomorrow. He did, however take a check for $75, for a five minute job and used part. A couple of days passed and no one came. I called them and inquired when someone could come and finish the job. They stated the technician would call. Of course, no one called. I then placed another 4 phone calls over then next two weeks, all of which ended with a rude customer service agent stating "the technician will call", which never happened. After so much time wasted on this issue, I called Old Republic, our home warranty provider to get some type of resolution. They contacted 495 Garage Door Inc. who stated: We replace the light socket as a courtesy to our customers and we decided not to replace theirs. First of all, that's discrimination, plain and simple. Second, the technician did not state that when he was at our home. He clearly stated to me and my husband that a technician would be coming the next day to change the socket. Third, during 5 different phone calls, not one person made that statement. Not one of reps stated no one was coming. Quite the contrary, they stated the technician would contact us to arrange a time to come finish the job. Fourth, even if they do it as a courtesy, the technician made a commitment on behalf of the company. The company is required to honor their commitment. Done waste your time, energy and money on this company. They are rude, extremely unprofessional and discriminatory. They never keep their commitments but are very quick to take your money.
Donald B.
Jan 2020
Outstanding; Randy worked efficiently in 30 degree temperatures and had a smile all through the process. It took the same time that the previous installation at the home took and I wish I had done all the work when they repaired the right side garage door. Use this firm.
Leslie R.
Jan 2020
Everything went well. Called early in the morning for a free estimate and the garage door was fixed by 7pm! Roman was the best!
David H.
Dec 2019
Repair accomplished quickly and professionally. Roman showed how to fix it myself next time. Thank you!
Tracey D.
Dec 2019
Patrick Smith arrived exactly on time, was polite and professional and completed the work in a timely manner - all on Christmas Eve Day and a very last minute call for service.
Tanya G.
Dec 2019
The technician was very professional the did excellent work. I would definitely recommend them to anyone.
Casey M.
Nov 2019
Hollis from 495 Garage Door saved me today! My car was stuck inside my detached garage and I knew I would be stranded at home until I could find a way back into my garage. Hollis arrived within 2 hours of me calling 495 Garage Door, was extremely kind and helpful, the repair was reasonably priced, I can't recommend this company highly enough!
Christel C.
Nov 2019
The staff was very professional, considerate and knowledgeable. They did not have me wait all day for an appointment and kept me in the loop for when the technician would arrive. Roman Davis was our repair tech and he was professional, on time and knowledgeable about what needed to be repaired. Pricing was also very reasonable as well. I would strongly recommend 495 Garage Door
Catherine H.
Oct 2019
Great, no problems.
William J.
Oct 2019
Working much better.
Hojoon C.
Oct 2019
great work and great price. good communication.
McCoy T.
Oct 2019
Randy, the represenative was very professional. Randy explained in detail what the problem was and what it would cost to repair it. The repair didn't take long. The springs over the gagage was broken. Randy informed me that there was a 1 year warranty on work done. I would use them again. Infact this is my second time useing this company.
Deborah C.
Oct 2019
Hollis did a great job with fixing my garage door. It was a simple fix but he went above and beyond to make sure everything was working properly. I was pleased with his workmanship. He was courteous, friendly and easy to talk to.
Hugh T.
Oct 2019
Technician was timely, friendly, and professional. Repair was completed in less than 30 minutes.
Licensing
State Contractor License Requirements
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FAQ
495 Garage Door is currently rated 4.7 overall out of 5.
495 Garage Door accepts the following forms of payment: CreditCard
Yes, 495 Garage Door offers free project estimates.
No, 495 Garage Door does not offer eco-friendly accreditations.
No, 495 Garage Door does not offer a senior discount.
Yes, 495 Garage Door offers emergency services.
No, 495 Garage Door does not offer warranties.