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IMPROVEMENT ZONE LLC

Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Acoustic Ceiling Tiles - Install,

About us

Improvement Zone, LLC is a family-owned company catering to the discerning homeowner seeking quality home repair, performed by trustworthy and reliable craftsmen. Our Annapolis office covers Anne Arundel County, the Baltimore area, the Eastern Shore and the District of Columbia. Our business is designed to make the home improvement process effortless for the homeowner. Our Home Pulse Program is specifically geared to provide the homeowner with peace of mind. For an annual fee, we visit your home on a regular basis, inspect the major components, do minor repair work, and make seasonal required changes to keep your home safe, healthy and in tip-top condition. Our extensive network of home improvement, repair, and maintenance professionals allows us to respond to job inquiries promptly. We are licensed and insured in the state of Maryland and the District of Columbia. Our licensed and insured Service Technicians are professionals in their field who take pride in their workmanship – workmanship that we guarantee for one full year. Improvement Zone completes repair work, upgrades, and improvements promptly, at a reasonable price. Within minutes of a phone call to us, one of our Service Technicians is scheduled for your home visit to evaluate the project. All of our Service Technicians are trained to work with customers, answering questions and explaining the work they will perform. We want every customer to be satisfied; therefore, you will receive a follow-up phone call from our office when the job is completed. Improvement Zone is accredited by the Better Business Bureau, a member of the Anne Arundel Annapolis Chamber of Commerce, and a member of the National Association of the Remodeling Industry. In addition, we earned a spot on Angie’s List and were nominated for the AAA Chamber of Commerce 2008 Emerging Business of the Year, and a nominee for the Better Business Bureau TORCH Award.

Business highlights

Veteran owned and operated
18 years of experience

Services we offer

Additions, Bath, Pressure washing / Power washing Home Maintenance Services - Our subscription-based home maintenance program covers inspection of all major components and systems in your home. Inspections are conducted regularly, and Basement Remodels, and you receive priority customer scheduling for other improvements to your home and rush service. Home Improvement - We cover all aspects of home improvement, from the roof to the basement. Handyman Services- Kitchen, seasonal maintenance is performed

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.816 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
0%
2
0%
1
6%
Showing 1-16 of 16 reviews
Debra J.
May 2021
5.0
Yes, I recommend this pro
These guys are fantastic. We have used them for several years to power wash, clean windows and wash the patio and walkway. Excellent service

Richard K.
May 2021
5.0
Yes, I recommend this pro
On-time, on budget, on schedule, and done well.

Jim B.
May 2021
5.0
Yes, I recommend this pro
They are a fantastic, competent, loyal, friendly yet more importantly family business.

Michael S.
May 2021
5.0
Yes, I recommend this pro
Every project has concluded significantly — Improvement Zone even returned multiple times to complete several puzzling problems. Improvement Zone’s reliability and crews have earned our trust and loyalty. Core of service we’ve received are quarterly Home Pulse services that, in addition to scheduled services, has alerted us to approaching needs of our 47-year-old suburban house.

Clare B.
Dec 2020
5.0
Yes, I recommend this pro
$14,000
Superlative! Couldn't ask for better. Worked with owner on detailed initial contract (I like that detail), but details could be fine-tuned with foreman as the work progressed. Owner responded promptly to a couple modifications with cost implications that I needed as work proceeded. Foreman Richard, who did the majority of the work, was skilled and meticulous, as well as friendly and easy to work with. All crew were polite and pleasant as well as working to a high standard. Only the gutter was subcontracted; all other work was done by employees. The pressure washing was done by an in-house specialist with a big rig! It was a big job and took several weeks, but they worked every day it didn't rain; no gaps while they worked other jobs; I really appreciated that.

Joseph A.
Sep 2016
5.0
Yes, I recommend this pro
$400
.

Joseph A.
Sep 2016
5.0
Yes, I recommend this pro
$100
.

Joseph A.
Sep 2016
5.0
Yes, I recommend this pro
$3,000
.

Joseph A.
Sep 2016
5.0
Yes, I recommend this pro
$85,000
.

Richard K.
Mar 2016
5.0
Yes, I recommend this pro
unknown

Cristie D.
Sep 2014
1.0
$3,500
Improvement Zone installed 22 sheets of drywall for me on a job they bid as a three day effort. Instead of the crew I discussed with Nick, he sent a single guy who took 11 days. The end result was sub-standard drywall with two corners not taped, visible mesh tape in the corners and along several patches, and significant pores in the mud where an additional coat was needed. IZ's subcontractor failed to remove the trash and left a pile of drywall debris and a week and a half of fast food containers in the middle of my living room. When I called to complain, Nick personally came to touch up the work and called it done long before the job was "paint ready" as specified in the contract. I have spent hours trying to fix the sloppy work myself and it still looks terrible. Improvement Zone did make a small price concession, but not nearly enough to account for the poor quality work.
Response from IMPROVEMENT ZONE LLC
"Noted."

Timothy S.
Aug 2014
5.0
Yes, I recommend this pro
$100
unknown

Alexis S.
May 2014
5.0
Yes, I recommend this pro
$4,000
Nick and his team did an amazing job both on the insulation day and during the final test out. Jane worked with my schedule and made it all so easy. The crew was hardworking and respectful and left my house clean. My energy bills were reduced by about 1/3 after all the new insulation was in place. Energy zone submitted all the paperwork for me and BGand E sent me a check to cover half of the insulation cost.

Richard K.
Jun 2013
5.0
Yes, I recommend this pro
$550
Nick came out and spent over an hour of his own time figuring out the root cause of the garage light malfunction as it is on the same circuit as the installed driveway lights. The garage light burned out due to a manufacturing defect which Nick found. He removed the light, secured and sealed off the power lines and covered the box on his own time. The garage light was defective and the wires inside it had caught fire. I have ordered replacement lights which I will have Nick replace when they arrive. I have used Improvement Zone for several tasks around my home and the work is of excellent quality. I find the company easy to work with and their responsiveness to my problems has been outstanding, as demonstrated by this latest incident. I intend to keep using their services and recommending them to my friends.

John W.
May 2013
5.0
Yes, I recommend this pro
$15
I called Improvement Zone and left a message, they followed up with a phone call and, since they had done work for me before, an email. I explained what I needed and arranged a time for them to come out that was convenient for my calendar. The repairman (Nick) showed up on time. He inspected ever window in the condo, found one window spring that was broken and replaced it in ten minutes. I received an follow-up email describing their inspection, what they found, and the corrective actions they took to fix the problem. This will be very useful at closing.

Jeff B.
Nov 2008
5.0
Yes, I recommend this pro
$23,000
We had many contractors out to the house to give us an estimate. Nick from Improvement Zone was the most professional in his interaction and follow up with us. He answered all of our questions promptly. He was the only contractor to supply his insurance information and to assure us that he would directly supervise all the work done on our house. All of the workers were extremely courteous and professional. They always cleaned up after each day of work. I had a structural engineer come out to the house to assure me that the work was done correctly, and he praised all the work that had been done.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

IMPROVEMENT ZONE LLC is currently rated 4.8 overall out of 5.

IMPROVEMENT ZONE LLC accepts the following forms of payment: CreditCard

Yes, IMPROVEMENT ZONE LLC offers free project estimates.

No, IMPROVEMENT ZONE LLC does not offer eco-friendly accreditations.

No, IMPROVEMENT ZONE LLC does not offer a senior discount.

No, IMPROVEMENT ZONE LLC does not offer emergency services.

No, IMPROVEMENT ZONE LLC does not offer warranties.