Long Home

Very good work, and quick.

I met this lovely girl named Ciera last night at CVS ! She was so sweet! My daughter liked her SpongeBob keychain and Ciera gave it to her right away! I wanted to pay Ciera but she said no! It was so sweet. The line at CVS was so long me and Ciera started talking about life and her job came up . She explained the different products sold and the wonderful warranty that comes with each product . I will be reaching out soon once we close on my new home so I can get some projects started and hopefully Cierra is my coordinator. GO LONG HOME ! Keep Ciera she is a Gem

I had my bath install a while ago but I never received my warranty documents. I called multiple times and never received it .I spoke to a Josh , an igor? AND a nice young woman named joss I believe but never got anything . I was starting to get mad but I figured Iâ d try one more time . Today I called after 5 hoping someone ANYONE would answer and a young woman named Cierra answered the phone . Within seconds she had my account pulled up and the correct documents emailed to me . Itâ s crazy it took me 4 tries to get my warranty but Iâ m happy to of met Cierra . I hope next time I use Long Home she is still around.

The estimate with Chris was great and the financing helped us tremendously. Price was good and installation went perfect.

They were great

Project not yet finished sales person Vinny Persichetti was great at explaining everything and giving us all of our canâ  t wait till they get started

Anytime, I have a concern, they schedule a follow-up very quickly. Customer Service was extremely pleasant.

Tim H was professional and courteous.

YES

Chris was great to deal with, my wife and I are very happy with Long Baths!

Weâ re very excited, Chris Reynard was great to meet with. Very knowledgeable!

Great experience with Chris Reynard!

Chris Reynard was great, Wayne and his guys made it happen too.

The main reason why I chose along was because my sales rep Chris was a professional, but also because they worked with my budget. Iâ m pleased with my new shower.

Chris Reynard and Long Baths did excellent work, great job guys!

Long Baths did great work for us! Chris was helpful, knowledgeable, and we thank him for his help!

Chris Reynard was great the installation was better than described, thank you Long Baths!

Love our new shower, and really enjoyed our consultation with Chris Reynard. Weâ d recommend you ask for him if you need your shower done!

I have long used â LONGâ to do all my projects around my home. Time and time again they deliver quality! Thank you Chris Reynard and Long Baths, I love my new Walk-In Tub

Long Baths did well installing our shower, our representative Chris Reynard was great too!

Chris Reynard did a great job, thanks for following up, we enjoy our new shower!

Easiest consultation Iâ ve ever been through, Chris Reynard rocked the house, thanks again Long Baths!

Chris Reynard was excellent, weâ re very happy!

Long Roofing ruined our home. While replacing our roof in June 2021, the Long team cut through a structural truss, resulting in our upstairs primary bathroom floor sinking an inch and ruining the structural integrity of that portion of our home. At our own expense, we hired a licensed engineer who said, due to Long mistake, the entire truss and bathroom need to be replaced and estimated the cost to be well over $100k. From a safety standpoint, he recommended not filling or using our bathtub as any additional weight on the damaged truss could result in the bathtub falling through the floor into our garage. Long has been awful to work with as we try to remedy a huge mistake they are responsible for and has been giving us the runaround for the past eight months. We reported them to the county, who issued them a Notice of Violation and now plans to issue an additional penalty because Long refuses to fix their mistake. Please do not use them and, if you have, please watch out for any cracks in your drywall or other signs of structural damage. They obviously have no idea what they are doing and could have compromised the structural integrity of your home, too. I am glad we were home to witness, photo, and video the dangerous workmanship as it was happening (yes, we tried to stop it but Long assured us their engineer had approved the work. Now, we know they never had an engineer review anything and they do not even have one on staff). I feel bad for all of the customers who this might have happened to in the past and have no idea that Long is at fault.

I'm looking forward to returning to this site to change my rating to a 5. Erwin &Will were fantastic! I was so pleased to speak with them. I'm very excited about this project. Thank you.