RCS
About us
DBAs RM Riggins Services & Riggins Cleaning Specialists. We are a family owned business featuring the most effective equipment and cleaning procedures, caring and skilled staff and reasonable prices. Additional contact: Ray Riggins. Additional email: [email protected]
Business highlights
Emergency services offered
29 years of experience
Services we offer
Anne Arundel, Arlington, Calvert, Charles, Fairfax, Loudoun, Montgomery, Prince George’s & Saint Mary’s Counties.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.910 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 10% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-10 of 10 reviews
Joanne B.
Feb 2014
They gave me an Angie's List discount. They were okay. He was in and out. He was prompt. The carpets were clean and I didn't have any problems. I would probably use them again.
Lawrence S.
Oct 2013
The carpets look great. Even got some old pet stains cleaned up. The two sofa's look almost new now. They reponsed quiclkly to my phone call with a quote over the phone. The arrived on time and did a great job. I will use them again
John G.
Sep 2013
CRS arrived on time, went right to work and operated in a professional manner. He was very pleasant and took care not to do any damage with the hoses and attachments that were winding through the house. Cleaning took about 3 hours to do and about 4 hours for everything to dry completely. It had been a few years since the last cleaning and we expected some of the stains to be impossible to remove. We were pleasantly surprised to find that most of the stains were gone except for some of the very worse and the 15 year old carpet was looking almost like new. We were very happy with their service and will use them again.
Joanne B.
Aug 2013
very well- carpets look great, needed more drying time- but that worked out well
Diane G.
Jul 2013
Young man arrived and got right to work, and for the size of the house only took about an 1 1/2 hours. He was very polite and very professional. Would use again and will pass the word on!
Jim C.
May 2013
Exceptional value. Don't waste your time looking for anyone else. Extremely friendly, competent and reasonable.
Response from RCS
"Hi! Thanks for the review! I'm very glad that you are satisfied with your cleaning. I will be sure to pass your message on to Ray."
Tracy L.
Apr 2013
It was a smooth process from start to finish. Raymond (?) was on time and very friendly. We went over the house and I showed him the areas of concern. He then showed me the areas I had missed and not noticed! He pretreated the stains and went to work on the house. The whole house took approx. 3 hours and the results were amazing. My wife came home and commented that the carpets looked great but she could not smell anything. That was because there were no perfumes to mask the job, just clean odor free carpets. Thank you RCS!
Response from RCS
"Hi! I'm so glad you were happy with your service. Ray (My husband) will be glad when I show him your review also. Thanks for being a wonderful customer and we look forward to hearing from you next time!"
Kathy Y.
Jan 2013
They did an overall great job of getting our cream colored sofa and chair clean, although we later found two significant spots left. They might have come back if I had called, but didn't get around to it.
Response from RCS
"Hi [member name removed], Sometimes deep stains can resurface after a cleaning as the fabric is drying, especially on lighter colored fabric. I'm sorry that this happened, we would be more than happy to stop by the next time we are in the area and re-treat those stains. We value your feedback and your business! You can reach us at 443-968-1025, or if it's more convenient for you we can set something up through e-mail at [email protected]. Thanks so much for taking the time to post your review :)."
Paul S.
Mar 2012
I found this company through Living Social deals. The carpet cleaning was excellent.
Response from RCS
"Thanks so much for your feedback! We appreciate your business and look forward to hearing from you for future needs."
Elaine P.
May 2011
The only carpeting I have in my townhouse is on three stairways. I called Riggins and they gave me a quote which was lower than I expected. The only small glitch was the need to reschedule due to a breakdown of their truck. When I expressed my disappointment, Ray asked 'What can I do to make this right?' Upon completing the job, he offered a discount because of the rescheduling glitch. I could not accept it, because he really did outstanding work for a more than fair price (the original quote cited above).
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
RCS is currently rated 4.9 overall out of 5.
RCS accepts the following forms of payment: CreditCard
Yes, RCS offers free project estimates.
No, RCS does not offer eco-friendly accreditations.
No, RCS does not offer a senior discount.
Yes, RCS offers emergency services.
No, RCS does not offer warranties.