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Sun Control Systems LLC

Window Treatments

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Robert K.
07/2012
1.0
window treatments
  + -1 more
Draper Company does not sell directly to public but recommended several local businesses that provide their product. After many phone calls, we finally were able to contact Sun Control Systems, LLC and speak to Sales Representative Jodi Koricki. Eventually, a man came out and measured the window, but kept trying to get me to upgrade to a "better" product than Draper. I told him that had I not just painted the room to match a Draper swatch we had, I might be willing to change, but needed to stick with Draper shade. He completed the measurement, quoted $1350.00 to include installation with a lead time of 3-5 weeks. As required, I provided a 50% deposit and wrote a check that day for $675.00. This was on Dec. 5, 2011. We didn't expect to hear much with holidays, so didn't think much about the fact we didn't hear back until about the second week of January, 2012. We tried to call many times, left multiple phone messages. Ms. Koricki eventually did call back, but really wasn't sure what was "holding up the order". In early February, my husband called Draper directly, only to learn that Draper had dropped this company's account a few months before we ever contacted them. So, even when he came out, measured, took the order and my money he knew that he could not get a Draper product. Of course, by then, the check was long cashed. Multiple phone calls were never returned, emails not answered. I even filed a complaint with the Better Business Bureau and they could not contact this company. Very bad business with a spineless owner!!! "Took the money and ran"!
Description of Work: Obtain measurements, furnish and install a blackout shade in home theatre.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$675

    Contact information

    12331 Wilkins Ave Ste 200 B, Rockville, MD 20852


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Window Treatments

    FAQ

    Sun Control Systems LLC is currently rated 1 overall out of 5.
    No, Sun Control Systems LLC does not offer free project estimates.
    No, Sun Control Systems LLC does not offer eco-friendly accreditations.
    No, Sun Control Systems LLC does not offer a senior discount.
    No, Sun Control Systems LLC does not offer emergency services.
    No, Sun Control Systems LLC does not offer warranties.

    Contact information

    12331 Wilkins Ave Ste 200 B, Rockville, MD 20852